Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,618 Reviews of Certified Benz & Beemer - Service Center
Oil change and repairs What could have been an inconvenience turned out to be an excellent experience. Confusion with parts caused some delay, but Michael Miller in the ser What could have been an inconvenience turned out to be an excellent experience. Confusion with parts caused some delay, but Michael Miller in the service department bent over backward to keep me moving so I could fulfill other commitments. These folks are great to work with!! It's worth purchasing a car from B&B to get to work with the service department. More
Significant Repairs to my BMW 550GT Mike in service was accommodating and helpful through the process. I had a long list of repairs needed and I was unsure of how much of it was covered Mike in service was accommodating and helpful through the process. I had a long list of repairs needed and I was unsure of how much of it was covered by my extended warranty. Mike helped me through the process, got as much covered as possible, and was responsible and timely with updates. Great job all around More
Colin was very helpful and explained everything. Colin was exceptional. He allowed me to keep my car there for 8 days while on holiday. He suggested I use my detail. Etc. He was great to work with Colin was exceptional. He allowed me to keep my car there for 8 days while on holiday. He suggested I use my detail. Etc. He was great to work with. More
Courteous and efficient Brought the car in for its semiannual maintenance check. Collin Moore was ready for me and got the ball rolling. Nice waiting area. Very pleased w Brought the car in for its semiannual maintenance check. Collin Moore was ready for me and got the ball rolling. Nice waiting area. Very pleased with the friendly and expert service. More
Excellent! Mike was excellent! Explained everything in detail leaving no question unanswered. My vehicle is always ready when promised! I only want Michael to ta Mike was excellent! Explained everything in detail leaving no question unanswered. My vehicle is always ready when promised! I only want Michael to take care of my future needs! More
Honesty and Integrity! I cannot emphasize what a relaxing feeling it is to take your vehicle to CBB service. No one touches ma whifes GL450 but CBB staff. They are professio I cannot emphasize what a relaxing feeling it is to take your vehicle to CBB service. No one touches ma whifes GL450 but CBB staff. They are professional and understand what it takes to keep your vehicle on the road and running at 100%. Every inch of the vehicle is inspected and you know what needs repair or replaced MONTHS ahead of time and as a small business owner (..read budgeting..), I appreciate that. Collin Moore provides 5 star service. He keeps us informed and gets us in and out in a very reasonable amount of time. He may be hiding a cape in his office, I dunno. More
Excellent customer service Glk needed service done, had a lift gate issue as well, 2 chips in paint and a chip on windshield. Service dept went above and beyond for all my issue Glk needed service done, had a lift gate issue as well, 2 chips in paint and a chip on windshield. Service dept went above and beyond for all my issues always keeping me informed of status. Danny Quintana our sales guy also stepped in and approved all things he told us would be taken care of when we bought the vehicle. We have bought and traded several vehicles with them and will always continue to buy from them, they really are a no hassle dealer. Thank CBB!!! More
Quick service The staff at CBB are always courteous and professional. I had an appointment for service late in the afternoon and my schedule changed And I arrived a The staff at CBB are always courteous and professional. I had an appointment for service late in the afternoon and my schedule changed And I arrived an hour before my appointment. Collin greeted me and let me know that they would be able to get my car in right away. I was on my way shortly after my scheduled appointment time. Thanks guys!! More
Excellent Service! Took care of exactly what we needed. The car rides smoothly after the service. Collin’s communication was on point throughout the whole process. He wa Took care of exactly what we needed. The car rides smoothly after the service. Collin’s communication was on point throughout the whole process. He was very friendly as well. More
Collin is the best! Collin is easy and great to work with. He is been helping me for a quite awhile now. Always gets the job done! Strongly recommend him! Collin is easy and great to work with. He is been helping me for a quite awhile now. Always gets the job done! Strongly recommend him! More