Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

Sort by
October 19, 2018

Oil change and repairs What could have been an inconvenience turned out to be an excellent experience. Confusion with parts caused some delay, but Michael Miller in the ser More

by Mini Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 20, 2018 -

Certified Benz & Beemer responded

Dear MiniMom: Thanks so much for sharing your experience with our customers. We are glad that Michael was so helpful in the process. We really appreciate your business and your kind words. Please let us know when we can be of assistance to you in the future.

October 19, 2018

Significant Repairs to my BMW 550GT Mike in service was accommodating and helpful through the process. I had a long list of repairs needed and I was unsure of how much of it was covered More

by Bigjosh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 21, 2018 -

Certified Benz & Beemer responded

Dear Big Josh: Thanks for taking the time to compliment that excellent work you received from Mike and the CBB Service Department. We appreciate your business and hope to have the pleasure of helping you again.

October 18, 2018

Colin was very helpful and explained everything. Colin was exceptional. He allowed me to keep my car there for 8 days while on holiday. He suggested I use my detail. Etc. He was great to work with More

by DeniseSottile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 20, 2018 -

Certified Benz & Beemer responded

Dear Denise: We are happy to hear that Colin was so helpful with your recent visit to our Service Department. Thanks so much for choosing CBB for your service needs and please let us know when we can assist you again.

October 17, 2018

Courteous and efficient Brought the car in for its semiannual maintenance check. Collin Moore was ready for me and got the ball rolling. Nice waiting area. Very pleased w More

by Mark R.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 20, 2018 -

Certified Benz & Beemer responded

Dear Mark: Thanks so much for the 5 Star review! We are glad that you appreciated our friendly and expert service. We are glad to be there for your service needs and look forward to the next time that we can assist you.

October 13, 2018

Excellent! Mike was excellent! Explained everything in detail leaving no question unanswered. My vehicle is always ready when promised! I only want Michael to ta More

by Bren2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 15, 2018 -

Certified Benz & Beemer responded

Dear Bren2011: We really appreciate your business and your 5 Star review! We are so happy that Michael helped to explain everything and that you had an excellent experience. We look forward to being there for you in the future.

October 12, 2018

Honesty and Integrity! I cannot emphasize what a relaxing feeling it is to take your vehicle to CBB service. No one touches ma whifes GL450 but CBB staff. They are professio More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 15, 2018 -

Certified Benz & Beemer responded

Dear Danbryanharris: Speaking of SUPER, thanks for the superb review! Thank you for your business and your feedback regarding Collin and our Service Department. We are so glad that you receive 5 Star service and look forward to providing you with more 5 Star service the next time as well.

October 12, 2018

Excellent customer service Glk needed service done, had a lift gate issue as well, 2 chips in paint and a chip on windshield. Service dept went above and beyond for all my issue More

by Jaxmonore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
Oct 15, 2018 -

Certified Benz & Beemer responded

Dear jaxmonroe: You are very welcome and thanks so much for your continued faith and trust in CBB! We are glad that Danny and Mike provided you with excellent customer service and went above and beyond. We are so grateful for your business and your kind review. We look forward to being there for you for years to come.

October 11, 2018

Quick service The staff at CBB are always courteous and professional. I had an appointment for service late in the afternoon and my schedule changed And I arrived a More

by Stephy4725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 11, 2018 -

Certified Benz & Beemer responded

Dear Stephy: You are very welcome! Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing our customers with excellent service. We sincerely appreciate your business and look forward to helping you again in the future.

October 11, 2018

Excellent Service! Took care of exactly what we needed. The car rides smoothly after the service. Collin’s communication was on point throughout the whole process. He wa More

by Akchicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 12, 2018 -

Certified Benz & Beemer responded

Dear Akchicago: We really appreciate that you took the time to share with our customers about the excellent service you received from Collin. Thanks so much for choosing CBB for your service needs. Please let us know when we can be of assistance to you in the future.

October 11, 2018

Collin is the best! Collin is easy and great to work with. He is been helping me for a quite awhile now. Always gets the job done! Strongly recommend him! More

by Baha Senel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 12, 2018 -

Certified Benz & Beemer responded

Dear Baha Senel: Thanks for taking the time to share your wonderful compliments on Collin's customer service. We will be sure to share those with him. We are grateful for your continued patronage and look forward to being there for you in the future.

...
92
...