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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,627 Reviews

1,627 Reviews of Certified Benz & Beemer - Service Center

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November 01, 2018

Competent and fast! I live in Tucson but work a lot in Phoenix. I am so thankful that Mike and the team are always on time and so willing to accommodate my schedule. More

by Always on the road
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 02, 2018 -

Certified Benz & Beemer responded

Dear Always on the Road: Thanks so much for choosing CBB for your service needs! We are glad that the Mike and the Service Department arte on time and work with your schedule. Please do not hesitate to let us know when CBB can be of assistance to you again.

November 01, 2018

Excellent experience Always very friendly and professional staff. Highly recommend this dealership for service and or if you are in the market for a new or used car. More

by Crfullin15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 02, 2018 -

Certified Benz & Beemer responded

Dear Crfullin15: Thanks for your FIVE STAR review! We are glad that you found our staff to be so friendly and that you had an excellent experience. We are grateful for your business and for your recommendation of CBB to others. We look forward to being there for you in the future.

October 27, 2018

Service taken care of with a Smile! Very pleased with Collin and the service Dept. I arrived for my appointment and was taken care of immediately. Treated very well while waiting for t More

by Blackriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 28, 2018 -

Certified Benz & Beemer responded

Dear Blackriver: Thank you for your 5 Star review! It's great to hear that Collin and the CBB Service Department treated you well and that you love doing business with CBB. We are grateful for your patronage and hope we can have the pleasure of helping you again in the future.

October 25, 2018

Always excellent service As usual I received excellent service from Michael Miller and the staff at Certified Benz and Beemer. Michael is always professional and efficient. Th More

by tland16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 26, 2018 -

Certified Benz & Beemer responded

Dear tland16: We really appreciate your continued business as well as your FIVE STAR review! It's great to hear that Michael provided you with excellent customer service. Please do not hesitate to let us know when we can help you again.

October 24, 2018

Professional, Quality Service Collin was very helpful with everything throughout the process. This, being my first time working with Certified Benz and Beemer, I had concerns ab More

by JLTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel -> Tech, Collin Moore
Oct 26, 2018 -

Certified Benz & Beemer responded

Dear Jeremy: Thanks so much for taking the time to share your feedback with us. We are so glad that you appreciated the professional, quality service that you received from Collin, Joel and the CBB team. We are delighted that you selected CBB for your service and look forward to the opportunity to provide you with another 5 Star experience.

October 23, 2018

Great experience I always have a great experience when I have my Mercedes serviced at Certified BENZ & BEEMER. Michael Miller is the best service adviser I have ever More

by MikeZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 24, 2018 -

Certified Benz & Beemer responded

Dear Michael: We appreciate your continued patronage as well as your compliments on Michael's excellent customer service. We look forward to being there for you in the future, whether for service or when you are in the market for your next vehicle.

October 22, 2018

Outstanding service Purchasing the car was the easiest car purchase in my lifetime. All associates were accommodating and very helpful. My first 6 month free service we More

by Todd Harriman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore, Ricardo Padilla
Oct 22, 2018 -

Certified Benz & Beemer responded

Dear Todd: We are so happy to hear that your purchase at CBB was the easiest car purchase that you have ever had. It's great to hear that all of the CBB staff member were so helpful and your experience with the Service Department was outstanding as well. Thanks so much for your business and your kind words. We look forward to providing you with another 5 Star experience in the future.

October 22, 2018

BMW maintence Called on a Saturday to get my car and they got me in Monday am, first thing. Great customer service and explanation of cost associated w the maintenc More

by Bhartman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 24, 2018 -

Certified Benz & Beemer responded

Dear Bhartman1: Thanks for taking the time to compliment the great customer service you received from our CBB Service Department. We sincerely appreciate your business and look forward to providing you with another 5 Star experience when you use CBB again.

October 19, 2018

Oil change and repairs What could have been an inconvenience turned out to be an excellent experience. Confusion with parts caused some delay, but Michael Miller in the ser More

by Mini Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 20, 2018 -

Certified Benz & Beemer responded

Dear MiniMom: Thanks so much for sharing your experience with our customers. We are glad that Michael was so helpful in the process. We really appreciate your business and your kind words. Please let us know when we can be of assistance to you in the future.

October 19, 2018

Significant Repairs to my BMW 550GT Mike in service was accommodating and helpful through the process. I had a long list of repairs needed and I was unsure of how much of it was covered More

by Bigjosh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 21, 2018 -

Certified Benz & Beemer responded

Dear Big Josh: Thanks for taking the time to compliment that excellent work you received from Mike and the CBB Service Department. We appreciate your business and hope to have the pleasure of helping you again.

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