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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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October 04, 2018

Excellent and honest service ! Collin was very honest with the service my car needed, greatly appreciate that. My car was serviced in a very timely manner. Friendly staff! Highly More

by kerri66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 05, 2018 -

Certified Benz & Beemer responded

Dear Kerri66: Thanks so much for your Five Star review! It's great to hear that you liked the excellent and honest customer service that Collin provided. We appreciate your business and your recommendation of CBB to others. We hope to have the opportunity to assist you again.

October 04, 2018

Great service experience Great service and great people to work with. The concierge service is top notch, and both Collin and Rob communicated well and handled everything per More

by MB343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Collin Moore
Oct 05, 2018 -

Certified Benz & Beemer responded

Dear MB343: We are also very pleased with your wonderful review! Thank you for your business and your kind words. We are glad you appreciated the great customer service you received from Collin and Rob. Please let us know when we can provide you with another Five Star experience in the future.

October 03, 2018

Always Deliver I have purchased multiple vehicles from CBB, and they never disappoint. They offer competitive pricing, great selection, and have a top notch service More

by Stax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman, Collin Moore, Michael Gelbert
Oct 05, 2018 -

Certified Benz & Beemer responded

Dear Stax: What a wonderful review! We sincerely are thankful for your continued faith and trust in CBB. It's great to hear that you appreciate our great pricing and selection of vehicles. Please do not hesitate to let us know when we can provide you with another Five Star experience again.

October 03, 2018

Oil Change I went in for an oil change. I was able to pick my day and time. It was fast and convenient. Collin was my service advisor and was very helpful. More

by cbbfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 05, 2018 -

Certified Benz & Beemer responded

Dear Cbbfan: Thanks for choosing CBB for your business and for sharing your feedback with us. We are glad that you found your oil change to be so fast and convenient. We look forward to the pleasure of assisting you again.

October 02, 2018

Amazing service always Kind courteous and personal always. Thank you for all you do! Michael gives a personal touch without any overly aggressive sales pitch... he states th More

by Minidriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 05, 2018 -

Certified Benz & Beemer responded

Dear Minidriver: You are very welcome and thank you for your business. We appreciate that you took the time to compliment the courteous and professional customer service that you received from Michael. Please let us know when we can be of assistance to you again in the future.

September 30, 2018

My first Benz I bought my first Mercedes last weekend at CBB. Jeff knew I was driving up from Tucson the next day and had a very short turn around time to do the d More

by NatashaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck
Oct 01, 2018 -

Certified Benz & Beemer responded

Dear NatashaW: Thanks so much for sharing with our customers how easy it was working with Jeff and purchasing your vehicle from CBB. We are so grateful for your business and your wonderful review. We look forward to the pleasure of working with you again in the future.

September 30, 2018

Awesome customer service Mark DeMendoza was proffesonial, uber friendly and explained everything to be done readily and answered all my questions to a Tee. This was my first t More

by Tim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeMendoza
Oct 01, 2018 -

Certified Benz & Beemer responded

Dear Tlm S: We really appreciate your feedback on your recent experience working with Mark in the CBB Service Department. We are glad to hear that Mark was so helpful and that you appreciated the customer lounge and other amenities. Thanks so much for choosing CBB and please let us know when we can provide you with another 5 Star experience.

September 29, 2018

Excellent customer service As always, Mike was very accomodating while offering excellent customer service along with the best BMW service pricing in town. Normally, you would More

by Jilez014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 30, 2018 -

Certified Benz & Beemer responded

Dear Jilez04: At CBB, we strive to provide our customers with excellent customer service and your great feedback reaffirms our efforts. We are delighted to hear that Mike was so accommodating during your visit. We really appreciate your business and your kind review. Please let us know when we can have the pleasure of assisting you again.

September 28, 2018

Great service always willing to help Michael in service is great. He has taken care of several of our cars over the years. Super responsive and priced fair. Thanks for taking care of us More

by Slacker68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 30, 2018 -

Certified Benz & Beemer responded

Dear Slacker68: Thank you for taking the time to compliment the great customer service you have continually received from Michael in the Service Department over the years. We will be sure to share those with Michael. We value your continued patronage and look forward to being there for you for years to come.

September 28, 2018

Great Service Collin makes auto maintenance so easy! Fast, friendly, and expert service. Nice to know that my car needs will be taken care of. Thanks Collin!! More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 30, 2018 -

Certified Benz & Beemer responded

Dear Natalie: Thanks for choosing CBB and for your Five Star review! We are glad that Collin helped to make things so fast and easy for you. Please do not hesitate to let us know when we can assist you again.

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