Certified Luxury Motors

Run away from this snake pit. I saw an Ultima on car gurus on Saturday and Stephanie called me, I asked for pics but they had none. They sent me a carfax(turns out this was not t I saw an Ultima on car gurus on Saturday and Stephanie called me, I asked for pics but they had none. They sent me a carfax(turns out this was not the right one). I made an appointment to come in on Monday evening as I live 30 miles away. I had another confirmation from Vanessa regarding the car on Monday morning. I confirmed I was coming in again. I get to Great Neck 45 minutes early, ask about the car and it’s not there. It’s at another location. They may not have it until tomorrow. Total bs to get us to come in. We walked out. Bait and switch, lying and false advertising are prevalent! Two people from the dealership tried to call me 1/2 hr after I had left. I wasn’t picking up the phone to be lied to again. More

Would not acknowledge to exception listed in cars. com for cash purchasing. Numbers are written in words not in digits - not to scare any potential visitors. Would not work any numbers unless applica com for cash purchasing. Numbers are written in words not in digits - not to scare any potential visitors. Would not work any numbers unless application was signed. More

Ronnie was great. Everyone was very helpful and professional. Great place to go and buy a car. Everyone was very helpful and professional. Great place to go and buy a car. More

So, let me tell you about our experience with this place. We drove 2 hours, ready to purchase a 2018 Nissan Rouge for 18,500. When we get there, they tell us that isn't the price and the 18,500 price is li We drove 2 hours, ready to purchase a 2018 Nissan Rouge for 18,500. When we get there, they tell us that isn't the price and the 18,500 price is listed "after a suggested down-payment, the real price is 21,500". Then they added "inspection charge" which was about 3200. Sales tax was 3500 (no idea how they arrived at that number). A couple of other charges added up to another 2,000. So, the Rouge we went down for because it was listed as 18,500, was now about 29,000. With a 3,500 down-payment, we were looking at financing 25,500. This didn't happen all at once either, it built up over the 3 hours we were there. They made up get insurance on the car before giving us any loan payment options. Finally, we get into the Financial Office and they say we can have it for $484/month for 72 months, interest rate being 6.99% (we have great credit). When my wife almost starts crying, they magically dropped the interest rate down to 5.49%, and payment went to $400/month for 75 months. I would never recommend going to this place and their shady ways. Super disappointed in myself for not doing my DD with this place. Learn from this experience! More

Balle Balle. Hassan you are amazing. Thanks for all your help Veere. You explained everything. Thank you for being a true human and not a sales person. I apprecia Hassan you are amazing. Thanks for all your help Veere. You explained everything. Thank you for being a true human and not a sales person. I appreciate every thing you did. Thanks for the great price. Thanks for a Certified car. People disgust me because they put bad reviews up only reason because they feel privileged. Most of them look like white people who have no life and nothing better to do than to put bad reviews. Those people are pathetic. Hassan you are a true human and honest dealership. Thanks for everything. Thanks for the great finance program. More

Let me start out with saying, “I love my car! !!” The team at Certified Luxury Motors of Great Neck top notch. Ronnie was the consummate professional. He made buying the car of my dreams a piece o !!” The team at Certified Luxury Motors of Great Neck top notch. Ronnie was the consummate professional. He made buying the car of my dreams a piece of cake. If you want a high end luxury car like BMW 440i you need to go there now and not later. My car was immaculate except for one of the rims being a bit banged up. But they made me an appointment a week later and got that taken care of ASAP and not charging anything more. I highly recommend that you get your next car from Ronnie at Certified Luxury of Great Neck. More

Disgusting experience. Prices online are false pretenses. They hustle you to get a loan through them and tell you your bank is not the best. During the process, they gave m Prices online are false pretenses. They hustle you to get a loan through them and tell you your bank is not the best. During the process, they gave me one price, ran my credit, then gave me an extra 6k on top of what they already told me. Their additional charges are prep fee and warranty fee through Allstate. The warranty fee was basically double insurance for the vehicle which covers what your primary insurance already does (SCAM). I was furious because they ran my credit with false prices. I have never been to a car dealership that does that. They try to tell me "The additional fees are on their website", THEY ARE AWARE THAT THEY ARE GIVING DIFFERENT PRICES THROUGHOUT THE TRANSACTIONS AND WILL GIVE YOU A DIFFERENT PRICE AFTER THEY RUN YOUR CREDIT. I did not buy a car from them. Also, they did not want to give my paperwork back, just a copy of my application with my personal information on it. More

Just wanted to shout out Certified Luxury Motors of Great Neck and my main man Ronnie. Came into the dealership like 3 weeks ago with my girl. She’d been bugging me to upgrade the family truckster for a whil Neck and my main man Ronnie. Came into the dealership like 3 weeks ago with my girl. She’d been bugging me to upgrade the family truckster for a while now. We just had my lil princessa a little while ago and our Jeep Cherokee wasn't cutting it. Needed to get a third row so my three kids can actually fit in comfortably. So naturally I thought about a Dodge Durango. Had my eyes on one for some time now. Walked into Certified with the fam on Saturday to finally get this done. They had the perfect murdered out black on black beauty 2019 that they just picked up a few days ago. Long story short a few hours later I was banging gears going back to the Bronx with the fam in style. They even gave me a more than decent price on my Cherokee. Make sure you check out Ronnie and he will make sure he lace you up real good. He even speak Spanish so for all you bronx heads. And fed my kids. Cant get no better! More

My old car finally gave up and I needed a new car asap. I saw the car of my dreams online and immediately called to confirm it hadn’t been sold. I spoke with Shaunie and she was very accommodating with my I saw the car of my dreams online and immediately called to confirm it hadn’t been sold. I spoke with Shaunie and she was very accommodating with my work schedule. She assured me that the car was still available and got me in the same night. I then had the pleasure of working with Yakeila who was hands down the best sales rep I ever dealt with. Although it was late, she was still very patient with me and didn’t pressure us at all to buy a car. She listened to all of our concerns and addressed them all. She was absolutely awesome to work with. I have to also mention Junior, the finance manager who worked to get me the best deal for my financial circumstances. In the end, I left that night with my dream car and couldn’t be happier. I will definitely recommend my friends and family to this dealership. More

I can't thank Yakeila enough, she was very attentive and understood and clarified all my concerns, she deserves this review as I am a very happy customer. I would definitely bring my brother to get his car understood and clarified all my concerns, she deserves this review as I am a very happy customer. I would definitely bring my brother to get his car here, I was the one to try out this dealership first and I was very happy, everything down to the monthly payment I was approved for, I'm genuinely relieved about the experience. I didn't walk into any surprises, I printed out the ad I saw and they honored every single thing, which I was very worried about considering dealerships always have that rep to scam people. I understood the value of the car I was buying and honestly, everything was fairly done and I actually got a good deal! Definitely ask for Yakeila if you visit, she will take care of you and work with you instead of against you. Thanks Yakeila and the whole team for making this experience worthwhile. Hope to come back with friends and family when they need a car More