Certified Luxury Motors of Valley Stream

I will continue to write reviews and shout to the rooftops about how awful this place is. I'm not one of the lucky ones who just walked away. The fees are ridiculous and they definitely add things th rooftops about how awful this place is. I'm not one of the lucky ones who just walked away. The fees are ridiculous and they definitely add things they don't tell you about. A total waste of time and sadly they are more dealers like them. Wish I had done my homework on this place. Would of saved me a lot of time and aggravation. Do yourself a favor and don't bother. The dishonesty is sickening and should be illegal. I'm amazed that places like this actually stay in business. I will continue to discourage others from ever going here More

They rope you in with fake pricing. Advertised a vehicle for $32,000. Snuck in multiple hidden fees to bring that very vehicle to $43,000. You get them slightly negotiable, sign , get Advertised a vehicle for $32,000. Snuck in multiple hidden fees to bring that very vehicle to $43,000. You get them slightly negotiable, sign , get insurance and then get surprised again with more fees upon financing. $32,000 car became $47,000 without adding extended warranty !!! Sweet girl helped me , but I wasted a lot of time and walked out disappointed in this company More

This place is the biggest scam. The prices on line are COMPLETELY FALSE. I found a 2017 Lexus IS350 on Cargurus sold by them with an advertised price of 29,104. I put all my informa The prices on line are COMPLETELY FALSE. I found a 2017 Lexus IS350 on Cargurus sold by them with an advertised price of 29,104. I put all my information in and a gentleman calls me back to schedule an appointment. He tells me the appointment is so the car will be ready to go when I get there. So I make the appointment and drive an hour and a half to get there. When I get there he isn’t there. However a gorgeous sales women was. (No complaint there) However the car was in the show room, so it couldn’t be driven. The battery was dead and was told I couldn’t test drive the car until they run my credit. Odd, but ok. I show them the add I was responding to and they say “Ok, that’s a lot cheaper then on our website.” They show me online that on their site it goes for 31,000. Fine. I felt it was a scam to get me in the door BUT I really did love the car. They say that if I come back in 2 days the car will be ready to test drive. We can complete the paperwork and everyone is happy. Cool! I go home then on line because this place is making me feel a little uneasy. I see reviews stating the prices aren’t what they say and this place is a big rip off. Do I listen? kinda. I text the sales girl that morning telling her about these reviews and asked that she please don’t make me drive out there if there is going to be a different price or hidden fees. She assured me everything was legit. Once I get there the car is still in the show room, still can’t test drive it but they want me to come sit down. They start explaining to me about this free warranty. It’s absolutely free. You just have to pay 5,000 dollars for this “Certification” so I tell them I don’t want their warranty or this so called certification. I’m told you have to take it it’s mandatory and I negotiable. There was another 900 dollar prep fee that they were so gratuitous to wave for me be cause they’re trying to help me out. Lmao And to top it off they said my 2,000 dollar deposit was also mandatory but does not go toward the principal amount for the car. They actually ADDED my 2,000 dollar deposit to the price of the car. Lmao. So on top of the 29,104 they told me they would honor, there was a 5,000 dollar certification fee, a 2,000 dollar deposit that doesn’t go toward the price but increases it AND a 900 dollar prep fee that they will take off out of the kindness of their hearts. Please do not fall victim to these scams. The cars their are beautiful. As well as the women working there. But do not be robbed by these people because you see the car of your dreams sitting in front of you. They are the biggest rip off I have ever seen. It should be illegal. Complete frauds More

A nice and professional Dealership. Very courteous and transparent. I didn't buy a vehicle but would definitely recommend this dealership. Very courteous and transparent. I didn't buy a vehicle but would definitely recommend this dealership. More

STAY AWAY UNLESS YOU really the car they are offering We walked into the place prepared to pay atleast 3-5k above the asking price....the Rav4 was listed at a little over $21,000....but of course com We walked into the place prepared to pay atleast 3-5k above the asking price....the Rav4 was listed at a little over $21,000....but of course come the fees...$1,9995 it's in the fine print....then $6,000? For whatever else....that brought this car to over 30,000 I was shocked...the worse part is being asked to wait for Rich the manager who asked what we expected to pay only to tell us we couldn't ever get that price and to consider another car....so you can add another $10,000 to that price...no thanks went to Carvana pride exactly what we wanted wish we didn't waste out time in the first place but again if you can and don't mind paying $10,000 this is the place for yoy More

Don’t do it!!! i came in for a car that was close to 20 & by the time it was all said & done it would’ve been almost 30 grand & not to mention the car that i was trading in was a year older & less mileage & by the time it was all said & done it would’ve been almost 30 grand & not to mention the car that i was trading in was a year older & less mileage & worth way more jen was nice that’s all i can say about this place they should also clean the cars out properly before selling them the car had crud from the last owner More

Was a little worried about going to this dealership after reading the reviews- but I was in the market for a car so figured what the heck. The only thing I can say is I am extremely happy with my new car - i reading the reviews- but I was in the market for a car so figured what the heck. The only thing I can say is I am extremely happy with my new car - it was great dealing Javier - my sales person - he was knowledgeable- not pushy- listened to and answered all my questions- all in all a great experience Jacob More

Went there to purchase a Cadillac first question they asked is my credit score which is high they said I would have to finance with them I asked them if they would match the rate I have the manager said asked is my credit score which is high they said I would have to finance with them I asked them if they would match the rate I have the manager said yes the car sticker said 28,500 I test drove the car I told her I was interested I said her desk she showed me a Carfax estimate at 36 to 39,000 I said what the sticker says 28 five she said sorry this is what it’s worth I woke up very angry for wasting my time I believe they are predators More

Thanks luis for being such a great sales man u made my experience so amazing i was so hesitant getting a car but u made everything so easy experience so amazing i was so hesitant getting a car but u made everything so easy More

SCAMMERS. will be contacting the state attorney general's office and local consumer protection office about their practices I came in for a listing that’s was $47,000. They don’t want to tell you any fees office and local consumer protection office about their practices I came in for a listing that’s was $47,000. They don’t want to tell you any fees until after they run your credit handful of times. the price before taxes will be $66,500. 19k in fees they only tell you AFTER they hard inquire your credit numerous times. They have no integrity. Nyla and the finance manager I could tell we’re lying the whole time, everything the finance manager said he was making up. When I denied the extended warranty they didn’t want to sell me the car. I just couldn’t believe that. THEIR FEES THAT THEY POCKET TOTALED $19,000. Their bogus $2,500 bank fee, $5000 certification fee, $1000 prep fee. And wherever else the $19,000 comes from. They deny me when I didn’t want to pay for their $5000 extended warranty after hitting my credit 4 times. They are sneaky and have no respect for themselves or us. I was approved for a 4% interest rate at Porsche, wanna know my fee? $995. That’s all, please go to a real dealership that has real CPO, they do not lie or scam and they explain any charges before impacting your credit. prices online reflect actual prices. I would not be this upset if it wasn’t for what they did to my credit. They should reevaluate their business they do not have to use these tactics. Will be reporting this dealership to the better business bureaucracy More