Champion Buick GMC of Brighton
Brighton, MI
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We went into this dealer looking for a new SUV. We test drove 2 different units I made my choice, and Ashley immediately got online to find a unit that met my qualifications. When she could not find a de drove 2 different units I made my choice, and Ashley immediately got online to find a unit that met my qualifications. When she could not find a dealer that was willing to give up the unit that I wanted, The dealership offered a higher priced unit that had all the items on my "wanted list" for nearly the same price. I feel that Ashley went up and beyond my greatest expections. Each person that we delt with was very helpful and friendly. It was a very enjoyable, fun experience. THANK YOU ASHLEY, MIKE and the Finance Dept. You are the BEST !!!!! More
Did not appreciate the $299 Theft Guard. If this is such a great program why wait until the deal is almost complete before explaining the additional cost. Seems the dealership would advertise this great pr a great program why wait until the deal is almost complete before explaining the additional cost. Seems the dealership would advertise this great program. This was not appropriate and I felt sorry for Ashley who had to try and explain the program. For me it was not the cost it was just old ttime car selling where additional cost is slipped into the deal. In the end the deal was done, but I was not happy how we got to the end. More
Dealing with Tom and Champion was a very comfortable experience. I was very anxious about purchasing a vehicle as I have not bought a new car in 12 years. Tom knew how I felt and made the transaction ve experience. I was very anxious about purchasing a vehicle as I have not bought a new car in 12 years. Tom knew how I felt and made the transaction very easy and did not pressure me into anything and was very patient and understanding with my apprehension. Tom spent all the time with me I needed and never made it seem like I was keeping him from someone who was ready to buy and knew what they wanted. I love the Terrain I leased and will go back and see Tom when the lease is up. More
Salesman was very professional in finding the vehicle (options) i was looking for. He had a wealth of knowledge of the vehicle and his presentation of the vehicles options was very complete. The financia (options) i was looking for. He had a wealth of knowledge of the vehicle and his presentation of the vehicles options was very complete. The financial options were very comprehensive and explained very well. Overall I enjoyed the experience.I would recommend this dealership to potential customers. More
This is the 2nd car we have leased through Ashley she is great, as soon as you contact her she gets right back to you she can answer any questions and made everything quick and easy!! I look forward to deal great, as soon as you contact her she gets right back to you she can answer any questions and made everything quick and easy!! I look forward to dealing with her again when my lease is up! More
As always Tom Lynn was great to work with. We have come in often to look and he was always patient and informative; never pushy. Today we came in to buy/lease and he was very efficient in getting us the n in often to look and he was always patient and informative; never pushy. Today we came in to buy/lease and he was very efficient in getting us the numbers we needed to make our decision. There was a little wait for the finance people but everyone was very friendly. We worked with Tom when he was part of Waldecker and came to Champion because Tom was still there. More
They were fair as far as the price was concerned and also resolved an issue with a key to my satisfaction. I have not had the opportunity to work with the service people yet. resolved an issue with a key to my satisfaction. I have not had the opportunity to work with the service people yet. More
Generally buying a new car is painfull like going to the dentist. But this time it was a very pleasent experince. Ashley Elliot was my sales person. She was very knowledgable, organized, prompt and honest w dentist. But this time it was a very pleasent experince. Ashley Elliot was my sales person. She was very knowledgable, organized, prompt and honest with me at all times. I had just come from Liberty Cheverlot earlier in the week where I had a terrible visit. Just the opposite happened. I will never go back to Liberty and they are right in my backyard. Ashley Elliot and Champion have my current and future buisness for sure. Great job Ashley! thanks again for making it not feel like I just had my teeth pulled! More
Tom was a great salesman, even worked through a thrown-out back. Was really trying to get a deal, and tried very hard to get us the right vehicle. thrown-out back. Was really trying to get a deal, and tried very hard to get us the right vehicle. More
