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Champion Chevrolet Buick GMC
La Grange, KY
106 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 106 reviews
March 26, 2024
first of all I would like to say I like my truck and Chris Henson was great. I would give him 5 stars. I bought my truck on 3/23/24 and while talking with Chris who ordered my tonneau cover said they w Chris Henson was great. I would give him 5 stars. I bought my truck on 3/23/24 and while talking with Chris who ordered my tonneau cover said they would call as soon as it came in to get it installed and I paid to have the outside and inside Simonic and was told they should be calling in the next few days to set that up. I called today to check on the cover and it is in and I also asked about the other and was told it could be 2 weeks or longer and that is when they were also going to install the cover. If I knew that when purchasing the truck that would have been a deal breaker right there. You pay big bucks for a new vehicle and they should have that done with a day or two of the purchase. The Simonic is supposed to protect the outside from stuff messing with the paint, what happens if something gets on it before they have it brought in in a couple of weeks. Tell you your out of luck even though you paid to get it done. I did get them to agree to install the cover tomorrow 3/27 we will see what kind of job they do on this. I am disappointed that the things can't be done in a more timely manner than 2 or 3 weeks. A person should have all the things done first and then buy the vechile and it would get done very quick so they can get paid. More
by williamsjimmydru
Employees Worked With
Melissa Sutton, Chris Henson
Helpful March 16, 2024
I just bought a new 24 Colorado ZR2 pickup. My overall experience with this dealer was great!! Todd, Paul were very helpful! Melissa in Financing was very nice and helpful! My overall experience with this dealer was great!! Todd, Paul were very helpful! Melissa in Financing was very nice and helpful! More
by joe
Employees Worked With
Paul the used car manager was very helpful as well., Melissa Sutton, Todd Waits
December 02, 2022
The staff is very knowledgable and works with you to get you in the vehicle you need within your budget. Service department is friendly from the time you walk in until your vehicle is finished. Will always you in the vehicle you need within your budget. Service department is friendly from the time you walk in until your vehicle is finished. Will always choose Champion Chevrolet! More
by Jordan_Jones
Employees Worked With
Jay Townsend, Vickie Ireland, Tony Plappert, Melissa Sutton, Todd Waits
May 12, 2022
Took our 2014 in for service . First was injectors, lasted a week, light came on again, second was high pressure fuel pump, lasted 2 days, light on again, sounds like this is th First was injectors, lasted a week, light came on again, second was high pressure fuel pump, lasted 2 days, light on again, sounds like this is the evap system. Have not went back . Don't feel like everything is being checked. Also when it was in the second time , had a front end alignment, balance and rotate done. Was worse when I got it back. Took it to a highly reputable shop in Louisville ( Got tiered of the trip from Bullitt County ) . The shop it is at now says it needs control arm bushing and ball joints, so I dont know how it was aligned at Champion. I didnt even bother to call back. Just decided I was done ! Did not have a problem with the service writer Jay, he was understanding my frustrations. Also had an oil leak, was told the bottom section of the oil pan was distorted. Thats why it has a leak. No wrecks, not bottom out, just distorted. So warranty company would not repair. Ten bolts around it and its distorted, HMMM ! More
by rob
Employees Worked With
Jay Townsend
April 05, 2022
We’re from Canada and stopped in, without an appointment due to a braking issue with our truck/trailer. They had us repaired and safely on our way in a relatively short period of time. Awesome service and s due to a braking issue with our truck/trailer. They had us repaired and safely on our way in a relatively short period of time. Awesome service and super nice staff. Can’t recommend this dealership enough. More
by Val
Employees Worked With
Tony Plappert
February 21, 2022
They are wonderful polite thorough and knowledge they work quickly and they are outstanding in customer service. Thank you I will always come back to you as a customer work quickly and they are outstanding in customer service. Thank you I will always come back to you as a customer More
by Sasquatchdej
Employees Worked With
Jay Townsend, Tony Plappert
