Champion Chevrolet GMC - LaGrange
La Grange, KY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Other than the "IA" appointment arrangements, I was very pleased with the services provided by your service department. A week and half before the appointment, when I was trying to get an appointment, I had pleased with the services provided by your service department. A week and half before the appointment, when I was trying to get an appointment, I had the unfortunate experience of dealing with your automated system. It made me an appointment for twelve noon on a Saturday. And your service department takes their lunch breaks at noon, so we sat in the waiting room for an hour with nothing happening. Not my idea of fun! More
The last two visits have been subpar. I took it in for a repair, ended up taking to another dealer to actually get the item fixed. Thought I would give them another chance took in for a I took it in for a repair, ended up taking to another dealer to actually get the item fixed. Thought I would give them another chance took in for an oil change, received a text of critical items needed, on a work call so couldn't call them, agreed based on the "critical" nature. Checked later, and the items were not necessary or critical. Appears to be a successful attempt to upcharge. Not what I was expecting from a trusted dealer. More
The guy's got right on my truck as soon as I dropped it off. Serviced my truck and did a tire rotation in roughly an hour. Got the truck back clean and ready to go. off. Serviced my truck and did a tire rotation in roughly an hour. Got the truck back clean and ready to go. More
Jack was great to work with. My new car had a issue that was hard to diagnose. Jack was always very polite on the many times that I called to check in. My new car had a issue that was hard to diagnose. Jack was always very polite on the many times that I called to check in. More
Service has REALLY gone downhill the last couple years. It takes a couple hours for a simple oil change, there's very little communication when your car is in the shop, and they don't even START the servic It takes a couple hours for a simple oil change, there's very little communication when your car is in the shop, and they don't even START the service until you keep contacting them for an update. Keeping someone's car for weeks is NOT good. And I approved the work three times before they finally started ordering the parts. It's ridiculous. The first time some of the things I listed were never even addressed, and they weren't fixed the second time either. The cost was well above what I was quoted as well. Since the service department sucks, why would we buy any more cars from you? More
Service Advisors and Maintenance Team work together providing the best options and service solutions for every customer. They do their best to resolve every customer's concern and vehicle maintenance providing the best options and service solutions for every customer. They do their best to resolve every customer's concern and vehicle maintenance as needed. Service department gives attention to details In making sure vehicle maintenance is done efficiently and within a reasonable amount of time staying in touch with the customer in answering any questions and helping with anything needed while they wait in their customer lounge or by phone call, text or or email should the customer leave their vehicle and return to pick up later same day. More
Staff were pleasant and polite. I had to call to get the status on my car a few times (it was in the shop for almost a week), but they were able to provide information when I spoke I had to call to get the status on my car a few times (it was in the shop for almost a week), but they were able to provide information when I spoke with them. They did a great job securing me a rental--that process was seamless. More
Professional and friendly staff. Kept me informed of status. Completed work in a timely manner. Kept me informed of status. Completed work in a timely manner. More
Very pleased with the work, very professional and kept us informed of the progress. Car looks and drives as it did before the accident. I would highly recommend this shop. informed of the progress. Car looks and drives as it did before the accident. I would highly recommend this shop. More



