Champion Chevrolet GMC - LaGrange

Service has REALLY gone downhill the last couple years. It takes a couple hours for a simple oil change, there's very little communication when your car is in the shop, and they don't even START the servic It takes a couple hours for a simple oil change, there's very little communication when your car is in the shop, and they don't even START the service until you keep contacting them for an update. Keeping someone's car for weeks is NOT good. And I approved the work three times before they finally started ordering the parts. It's ridiculous. The first time some of the things I listed were never even addressed, and they weren't fixed the second time either. The cost was well above what I was quoted as well. Since the service department sucks, why would we buy any more cars from you? More

Service Advisors and Maintenance Team work together providing the best options and service solutions for every customer. They do their best to resolve every customer's concern and vehicle maintenance providing the best options and service solutions for every customer. They do their best to resolve every customer's concern and vehicle maintenance as needed. Service department gives attention to details In making sure vehicle maintenance is done efficiently and within a reasonable amount of time staying in touch with the customer in answering any questions and helping with anything needed while they wait in their customer lounge or by phone call, text or or email should the customer leave their vehicle and return to pick up later same day. More

Staff were pleasant and polite. I had to call to get the status on my car a few times (it was in the shop for almost a week), but they were able to provide information when I spoke I had to call to get the status on my car a few times (it was in the shop for almost a week), but they were able to provide information when I spoke with them. They did a great job securing me a rental--that process was seamless. More

Great service great people Jay is a good service guy highly recommend you go to them. highly recommend you go to them. More

Professional and friendly staff. Kept me informed of status. Completed work in a timely manner. Kept me informed of status. Completed work in a timely manner. More

Very pleased with the work, very professional and kept us informed of the progress. Car looks and drives as it did before the accident. I would highly recommend this shop. informed of the progress. Car looks and drives as it did before the accident. I would highly recommend this shop. More

Tony handled everything well. Technician explained the issue. Great job. Thanks to everyone at Champion. Technician explained the issue. Great job. Thanks to everyone at Champion. More

Scheduled service with Samantha. Top notch. Didn't do any extra work without first confirming with us. Vehicle was ready when promised. Efficient, courteous, awesome dealership t Top notch. Didn't do any extra work without first confirming with us. Vehicle was ready when promised. Efficient, courteous, awesome dealership to work with. Thank you Champion Chevrolet GMC! More

Always very professional and courteous. I have been doing business with them for at least 10 yrs and will continue. Thank you!!! I have been doing business with them for at least 10 yrs and will continue. Thank you!!! More

Champion in Lagrange ky . Is where I buy my new trucks . I drive over 35 minutes out of my way to do business with them . Just had my second oil change . Fast and easy . No pr Is where I buy my new trucks . I drive over 35 minutes out of my way to do business with them . Just had my second oil change . Fast and easy . No problems . I pass by 3 different dealers closer to home but those people at Champion are nicer people . This is my second Silverado that I’ve bought from Vickie . You can’t beat a Champion that’s for sure.Ive bought new trucks from 4 total Chevy dealers in my lifetime . Champion is #1 in my book .Randall Lucas More