Champion Chevrolet

Poor Service Department I tried working with the service department of Champion Chevrolet. They did nothing but give me the run around they even tried to tell me my car was I tried working with the service department of Champion Chevrolet. They did nothing but give me the run around they even tried to tell me my car was Canadian and in order to get warranty work done, I needed to take the car to a Canadian dealership??? The car was purchased (NEW) in California and always serviced in California until I moved to Reno last year. Rather than arguing with them I took the car across the Street to Reno Buick GMC Cadillac, Glad I did, they will have my future business and recommendations. More

Service The service centers great and always efficient. It's clean and a friendly atmosphere and the lobby areas warm and comfortable as well. I was at GMC ye The service centers great and always efficient. It's clean and a friendly atmosphere and the lobby areas warm and comfortable as well. I was at GMC years ago and went to Champion on a wimb; never went back to GMC. More

Researched a new Chevy car purchase online and got preapproved by credit union. I also got prices from several other dealers but Champion was the only one with the specific color vehicle that we wante preapproved by credit union. I also got prices from several other dealers but Champion was the only one with the specific color vehicle that we wanted in stock. The vehicle was advertised at $4000 above MSRP and when questioned about what other dealers were selling the same vehicle for their was no effort to respond. In fact on two different occassions after sending in quotes from other dealers we didnt even receive a call back. Very poor customer service and extremly poor pricing. We bought the car the next day at Kuni Chevy and had a wonderful experience. This dealership gives the American car industry a bad name.. More

I recently took in my 20+ year old suburban for possible warranty repairs. I have a new crate motor from GM in the vehicle and it began leaking oil heavily. The engine was installed elsewhere, but I had no warranty repairs. I have a new crate motor from GM in the vehicle and it began leaking oil heavily. The engine was installed elsewhere, but I had no problems getting warranty service for it (something a lot of dealers balk at doing if they didnt install it) Champion looked it over and inspected it very throughly and determined the leaks were not part of the warranty covered by GM but would be the responsibility of the shop that installed the engine itself. They detailed out what was wrong and even offered to help me with the other shop should they give me the run around about fixing it under warranty. My service tech Danny Price was helpful in every way during this process. I was very pleased at how well they treated a new customer that was not one of their own...however after this experience, I will be a customer of this dealership. More

My wife and I were in the market for two full sized 2008 trucks, and we were interested in taking advantage of Chevrolet's excellent rebates/cash back offers that were available at the time. We walked into trucks, and we were interested in taking advantage of Chevrolet's excellent rebates/cash back offers that were available at the time. We walked into the dealer and were treated nicely by the sales people that greeted us outside. We viewed a few trucks and decided to try and get a bottom-line price on one of them. We were escorted into an office and asked to take a seat. We had brought details of the offers Chevrolet was advertising on its website with us. This is where the service got bad. In walked a pacific-islander looking gentleman, slightly balding, if I remember correctly. He brought in pricing information on the truck 1st truck we were looking at but it did not match the offers Chevrolet was advertising. We questioned this and that's when this guy went haywire. He told us that the dealership could do what they wanted to, and they wouldn't honor the cash back/rebate price advertised. We were astounded at his delivery (very rude and condescending). Disappointed at the situation (we really liked the truck) we asked if we could be shown something else. He told us "We have nothing for YOU here". I said "excuse me", and he made it obvious that we wouldn't be shown any other vehicles. My wife and I were flabergasted and just looked at each other. I'm still amazed when I think about it. If the boss knew how customers were being treated I'm sure the guy would be looking for another job. Anyway, we walked right across the street to Winkel GMC (the trucks are almost identical) and bought our two trucks. They were great and we recommend them to everyone. More

I had a new 454 installed in my truck and it had to be replaced by a second 454 because it leaked oil and Champion Chevrolet could not stop it from leaking. the engine was $4,500.<br><br>After just 28,00 replaced by a second 454 because it leaked oil and Champion Chevrolet could not stop it from leaking. the engine was $4,500.<br><br>After just 28,000 miles coolant leaked into the engine and it now needs a valve job and more than $2,000 in work. And, they want to charge me $174 just to diagnose the problem.<br><br>I had a fule pump relaced and when I drove away gas was leaking from my gas tank. I had to go back to service and leave the truck and get a rental car.<br><br>I had the ignition replaced and less than one week later I had to be towed back to the dealer because the ignition failed.<br><br>Champion Chevrolet does not take responcibility or pride in their work. <br><br>I will not ever buy another Chevrolet Truck or car.<br> More

I'm shopping for a new corvett (c6) they won't allow a test drive? My household income is 200k+ and I owe on nothing except for my house. I said If I like the car then criteria for selection is lowest pri test drive? My household income is 200k+ and I owe on nothing except for my house. I said If I like the car then criteria for selection is lowest price. Thats when the salesdweeb got the stupid expression. <br><br>I guess their overhead prevents them from being competative!<br> More

The following review is in my opinion. This was several years ago but I had my car in for service and the technician put the wrong transaxle fluid in and i later had to have the car towed back to the deale years ago but I had my car in for service and the technician put the wrong transaxle fluid in and i later had to have the car towed back to the dealership for the right fluid. More recently I called to schedule a recall repair done for a chevy car that I bought out of state. The first questions they asked me was if I bought my car from them. Why does that matter? Am I going to get poor service now because I did not buy my car from them? Champion also wanted my car for at least a day for a 30 minute repair job. Anyway I ended up driving the 300 mile round trip to Winnemucca Bosch motors to get the work done. Took them 30 minutes with no hassle whatsoever. Very pleased. More