Champion Chevrolet of Howell
Howell, MI
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I was greeted at the front door and was direct to Michael who was great, I would highly recommend him who was great, I would highly recommend him More
Poor customer service made a appointment drove a hour and half only for them to sell the car before i got there even know they knew i was coming from far away not even a courtesy call i could turned arou and half only for them to sell the car before i got there even know they knew i was coming from far away not even a courtesy call i could turned around way before i got there bad business to schedule multiple appointments for the same car then give it to whomever comes first smh More
I had a great experience with Champion Chevrolet, I keep going back .Robert Mineau is great he will get you into a car and he is always their for you. Very professional and helpful.The service department is going back .Robert Mineau is great he will get you into a car and he is always their for you. Very professional and helpful.The service department is also their for you get you in and out as soon as possible. Thanks you guys for everything. More
Lots of discounts which our salesman Mike knew well. Made for a very easy transition to our next vehicle. Thanks. Made for a very easy transition to our next vehicle. Thanks. More
The best car buying experience I have ever had. I would recommend Champion and Logan to anyone wanting the best experience to purchase a vehicle. I would recommend Champion and Logan to anyone wanting the best experience to purchase a vehicle. More
Great transaction! A satisfied customer. Brayan was professional and took care of me and helped me get very specific answers to my very specific questions. Will return A satisfied customer. Brayan was professional and took care of me and helped me get very specific answers to my very specific questions. Will return for next purchase. More
Subject: Misleading Advertisement – Lifetime Powertrain Warranty Not Honored Dear Champion Chevrolet of Howell Management, I am writing to formally express my disappointment and concern regarding a m Warranty Not Honored Dear Champion Chevrolet of Howell Management, I am writing to formally express my disappointment and concern regarding a misleading advertisement for one of your vehicles listed on CarGurus (2018 Ford Escape SE FWD; Vin 1FMCU0GD5JUB52291; Stock No. 34095A) Your online listing prominently advertised a “Lifetime Powertrain Warranty” (picture 16/26) with no conditions or exclusions mentioned anywhere in the ad. Relying on that representation, we drove approximately 45 minutes to your dealership to view the vehicle in person. Upon arrival, however, we were informed that the lifetime warranty does not apply to vehicles with over 90,000 miles. The vehicle we were interested in has approximately 95,125 miles, and we showed your staff the CarGurus advertisement, which contains no mention of any mileage restriction. Despite acknowledging how frustrating and misleading that is for consumers, no one at the dealership was willing to honor the warranty as advertised. We have retained screenshots and photos of the original advertisement showing the lifetime warranty language without any conditions. This kind of misrepresentation - whether intentional or not-creates unnecessary hardship for consumers and undermines confidence in your dealership’s business practices. We are requesting that Champion Chevrolet of Howell honor the warranty as advertised or otherwise provide an appropriate resolution consistent with the representation made on CarGurus. Please respond within two (2) business days to confirm how you intend to address this matter. More

