Champion Chevrolet of Howell
Howell, MI
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I want to give a raving review out to Melissa Mcgrain! !! I had a body shop concern but, wasn't sure who to speak to about it, so I entered the showroom to ask someone to point me in the right direction. T !! I had a body shop concern but, wasn't sure who to speak to about it, so I entered the showroom to ask someone to point me in the right direction. That's when I met Melissa. Even though, she was not responsible for the body shop's job, she graciously invited me to sit down and through professionalism, warmth, and a sincere concern, had me describe my issue so she could have the right person speak with me. Then, she introduced me to TJ Kogut, the Assistant Service Manager, who resolved the problem 100%. Champion Chevrolet is blessed to have such an awesome employee to represent their dealership!!! Thank you again Melissa for your exemplary kindness and genuine concern to have me leave with 100% satisfaction, which is exactly what happened!! More
Professional, convenient, efficient, and courteous which are all needed to be successful! Thank you for being my trusted place of business! 👍🤩 are all needed to be successful! Thank you for being my trusted place of business! 👍🤩 More
They damaged my vehicle and tried to blame it on a previous service. I had a suspicion they damaged something, so I crawled under before taking it back and found the oil plug has very clearly freshly previous service. I had a suspicion they damaged something, so I crawled under before taking it back and found the oil plug has very clearly freshly stripped metal and is now rounded off. The rookie technician either used the wrong socket or tried to use an impact gun on it if I had to guess. They did however offer to replace the parts they damaged for a fee, being the vultures they are. Irresponsible management just brushed me off when I brought my concerns to them. Hopefully these shady practices put them out of business. More
Just had some work done on my 2020 Vette, TJ service advisor, Dwayne service manager and Tom the Corvette certified mechanic, took great care of my "baby"! advisor, Dwayne service manager and Tom the Corvette certified mechanic, took great care of my "baby"! More
Nick in the service department is a life saver!I dropped Nick in the service department is a life saver! I dropped my engagement ring in the car and it fell between the drivers' seat and console, falling in Nick in the service department is a life saver! I dropped my engagement ring in the car and it fell between the drivers' seat and console, falling into the area under the console. I reached in to get it and the area was so small that my had got stuck. I called the dealership and Nick said to bring it in and he would see what he could do. He looked in, grabbed a flashlight (waved a magic wand) and after a few seconds he had retrieved it. Nick went above and beyond and saved the day! I can't even express my happiness and relief. More

