Champion Chrysler Dodge Jeep Ram of Brighton
Brighton, MI
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Best salesperson Shaun McCallum I was in search of a particular 75th Anniversary Jeep. My salesperson, SHAUN MCCALLUM went above and beyond to find me the EXACT car I've been looking I was in search of a particular 75th Anniversary Jeep. My salesperson, SHAUN MCCALLUM went above and beyond to find me the EXACT car I've been looking for. The Business Development Manager, SANDY TUOHY, set me up with the best salesperson I've ever dealt with. Thank you Sandy and Shaun for everything. Thank you Shaun for the offering me a fair and reasonable price for the new vehicle. It's too bad the trade in, that the 'used car sales person' first low balled me. I recommend folks that are doing a trade in to educated yourself on the value of your car first. Sometimes the 'used car sales person' just might accidently forget to add the options in on your trade in. But if it weren't for SHAUN, I would have walked out. Shaun....you have a customer for life! It's refreshing to have a male salesperson treat you fairly. (not out to take advantage of you like the used car salesman tried to do). lol Thank you Shaun for treating me with respect and finding 'my' car. You made me feel like I wasn't a picky or demanding customer like all the others I've always dealt with in the past. I know what I want. You didn't try to sell me something else. THANK YOU! More
Great deal on a Journey! Ashton Colborne helped get us into a 2017 Journey lease Monday. Really good salesman. No pressure, knowledgeable, friendly. And the incentives made th Ashton Colborne helped get us into a 2017 Journey lease Monday. Really good salesman. No pressure, knowledgeable, friendly. And the incentives made the price unbeatable (plus they gave us a great price for our 2004 trade-in). Highly recommended. We've never owned a Dodge, but after checking out Mazda, Honda, Buick, Chevy and Ford, this Journey was a no-brainer for our needs. I'm 6'6", 250 lbs. and usually I can't wait to get out of a vehicle after about 20 minutes. We did a roundtrip to Pontiac yesterday and I didn't want to get out when we got home. I haven't been this happy with a vehicle since I bought my Trans Am back in '79! More
Disappointing At first everything was fine, in fact the original purchase went great. During that purchase I was asked if we had a lease in the house, we did and At first everything was fine, in fact the original purchase went great. During that purchase I was asked if we had a lease in the house, we did and it gave me another $1000 off, I turned in the copy of her lease that day, and then signed my papers. Several days later while I was out of town, I get a call from them that the lease hadn't been long enough and they had to cancel the 1000 and I had to return to sign new papers. Now I pointed out that I had given them copies before it was approved, they said they were sorry. I went back in and signed again, they tried to get me to give them the first months payment, I declined considering the screwups they had already created. A couple of days later I get an email from Chrysler Capital that my payment was late, I paid it. Now I'm getting a bill from Brighton Chrysler trying to get me to pay them my first payment. So frustrating. Needless to say, I have made all my payments to Chrysler Capital and have no intention of sending Brighton Chrysler any more money. More
2017 Wrangler Unlimited Purchased a 2017 wrangler unlimited from Brighton Chrysler Dodge Jeep ram and could not be happier. They worked really hard to get me the features I w Purchased a 2017 wrangler unlimited from Brighton Chrysler Dodge Jeep ram and could not be happier. They worked really hard to get me the features I wanted and got me a great deal! They are definitely went above and beyond to make my car buying experience as hassle and stress free as possible! Highly recommend this dealer. More
Michele's Customer service was superb From the time we came in Michele Marckesano treated us with respect. She was very attentive, courteous, friendly and knowledgeable. Once we made a de From the time we came in Michele Marckesano treated us with respect. She was very attentive, courteous, friendly and knowledgeable. Once we made a decision to purchase a car we received a good deal. The rebates and discounts that they advertised were valid and not a ploy to get you into the door. I appreciate all of Michele's and the Brighton Chrysler Dodge team very making our purchasing experience enjoyable and pleasant. Angela and Symone Sterling More
Perfect Salesman....Nick Banta We just purchased our 6th vehicle from Brighton Chrysler. Our second with the salesman Nick Banta. He is friendly, courteous and very customer oriente We just purchased our 6th vehicle from Brighton Chrysler. Our second with the salesman Nick Banta. He is friendly, courteous and very customer oriented. He handled everything, including transferring the insurance. He is a young man working very hard to make a successful career. We will continue to purchase our vehicles with Nick, since I told him he has to stay there forever! More
Expectations Exceeded Every individual we worked with at this dealership was kind, professional, and honest. They truly gave us a good deal on our new Ram. David Wade was v Every individual we worked with at this dealership was kind, professional, and honest. They truly gave us a good deal on our new Ram. David Wade was very pleasant to work with, along with the sales management team. We felt valued when at the dealership and every conversation over the phone was pleasant and productive. We also appreciated the little things like a full tank of gas and free first oil change with our vehicle. We are definitely repeat customers! More
Awesome Experience The Brighton Chrysler team were awesome throughout the entire new car buying process. Product knowledge, locating the right car, ease of paperwork and The Brighton Chrysler team were awesome throughout the entire new car buying process. Product knowledge, locating the right car, ease of paperwork and professionalism are all reasons why I would recommend them and plan on coming back. Check them out. More
Quick and easy Best experience we have had at a dealership. Start to finish. Our salesperson Michele was friendly and experienced. We would not hesitate to purchase Best experience we have had at a dealership. Start to finish. Our salesperson Michele was friendly and experienced. We would not hesitate to purchase another vehicle and plan to in the future. Brighton Chrysler has just added customers for life. Keep up the good work. Side note hats off to Michele and Rich More
Poor communcation Had problems with warranty item they had worked on before. I called in to be left on hold for 15 minutes. Called back and said I wouldn't hold again. Had problems with warranty item they had worked on before. I called in to be left on hold for 15 minutes. Called back and said I wouldn't hold again. I went over problem with service advisor told to have it towed in and they would look at it. I felt that they should have it towed and was basically told if I wanted to take it somewhere else that was all right too. Wife wants a new Jeep , won't buy it from these guys......... More