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Champion Chrysler Dodge Jeep Ram of Brighton

Brighton, MI

3.7
477 Reviews

9827 E. Grand River Ave

Brighton, MI

48116

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Showing 477 reviews

June 21, 2017

Best salesperson Shaun McCallum I was in search of a particular 75th Anniversary Jeep. My salesperson, SHAUN MCCALLUM went above and beyond to find me the EXACT car I've been looking More

by My sweet and sassy new Jeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun McCallum, Sandy Touhy, Sam Eddy
May 10, 2017

Great deal on a Journey! Ashton Colborne helped get us into a 2017 Journey lease Monday. Really good salesman. No pressure, knowledgeable, friendly. And the incentives made th More

by Cal Stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton Colborne
March 02, 2017

Disappointing At first everything was fine, in fact the original purchase went great. During that purchase I was asked if we had a lease in the house, we did and More

by david Middleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
woody
October 31, 2016

2017 Wrangler Unlimited Purchased a 2017 wrangler unlimited from Brighton Chrysler Dodge Jeep ram and could not be happier. They worked really hard to get me the features I w More

by GreenJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
June 11, 2016

Michele's Customer service was superb From the time we came in Michele Marckesano treated us with respect. She was very attentive, courteous, friendly and knowledgeable. Once we made a de More

by Angela Sterling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Marckesano
January 22, 2016

Perfect Salesman....Nick Banta We just purchased our 6th vehicle from Brighton Chrysler. Our second with the salesman Nick Banta. He is friendly, courteous and very customer oriente More

by ruthmiazga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Banta
August 29, 2015

Expectations Exceeded Every individual we worked with at this dealership was kind, professional, and honest. They truly gave us a good deal on our new Ram. David Wade was v More

by ABansale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wade
August 27, 2015

Awesome Experience The Brighton Chrysler team were awesome throughout the entire new car buying process. Product knowledge, locating the right car, ease of paperwork and More

by nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Hellmuth
August 25, 2015

Quick and easy Best experience we have had at a dealership. Start to finish. Our salesperson Michele was friendly and experienced. We would not hesitate to purchase More

by Newjeep15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele and Rich
June 24, 2015

Poor communcation Had problems with warranty item they had worked on before. I called in to be left on hold for 15 minutes. Called back and said I wouldn't hold again. More

by crappy service
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
Jun 26, 2015 -

Champion Chrysler Dodge Jeep Ram of Brighton responded

Hello sir, my name is Sam, I'm the Internet Manager for Brighton Chrysler. I first want to apologize on behalf of everyone here at Brighton Chrysler for leaving you with a bad experience. I can completely understand your frustration and want to get in touch with you to, at the very least, get some more details on what happened so we can improve our service for future customers. Please call (810)229-4100 and ask for me. If you still don't want to do business with us in the future I'll understand but I would like to attempt to resolve this issue and show you a different side of what we have to offer here at Brighton Chrysler. Again, on behalf of myself and everyone here at Brighton Chrysler, we apologize for your experience. Hopefully I'll hear from you soon. Thank you for the opportunity to serve you.

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