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Champion Chrysler Jeep Dodge Ram of Lansing
Lansing, MI
108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 108 reviews
August 16, 2017
was very nice and explained everthing They were recommended for me to take my Dodge to. They were friendly and answered any and all questions. Explained what was being done. one wish wou They were recommended for me to take my Dodge to. They were friendly and answered any and all questions. Explained what was being done. one wish would have been having a loaner car because I was without my vehicle for 3 1/2 days. More
by flo
Employees Worked With
Phil
Helpful August 15, 2017
Pleasant and quick service I was very pleased with the service I received. The staff was quick and polite. They had a very nice waiting room and served coffee for those waitin I was very pleased with the service I received. The staff was quick and polite. They had a very nice waiting room and served coffee for those waiting. More
by Deborah Willey
Employees Worked With
Brian Scribner
August 11, 2017
Tina is the BEST Always accommodating. Personable. Takes care of my vehicle and me. Brought the Durango in for an oil change and detail. It looked brand new when I dr Always accommodating. Personable. Takes care of my vehicle and me. Brought the Durango in for an oil change and detail. It looked brand new when I drove off later. Shuttle drivers are also wonderful. 5 stars for them as well. More
by MissJanice
Employees Worked With
Tina
August 07, 2017
Excellent Service We’d like to share the positive experience we had with Phil Wright, our Service Advisor at Champion Chrysler. We live in Ontario, Canada and set out o We’d like to share the positive experience we had with Phil Wright, our Service Advisor at Champion Chrysler. We live in Ontario, Canada and set out on a month-long trip with our 2-year-old RAM Ecodiesel. We were only 5 hours in when the engine failed near Lansing, Michigan. Extensive work was required to replace the engine. Phil was our main contact, who kept us in the loop with this lengthy cross-border warranty repair. He was always true to his word, calling us back when he said he would, and continually advocated for us with FCA. When we picked up our truck, Phil and his team took the time to review the repair. The truck is running well. Thank you Phil! Christine & Karl Z More
by Christine Z
Employees Worked With
Phil Wright
August 07, 2017
Great! Tyler was very knowledgeable & helpful. He knew a lot about the vehicles available and helped me (a first time buyer) a lot with the process. Tyler was very knowledgeable & helpful. He knew a lot about the vehicles available and helped me (a first time buyer) a lot with the process. More
by rebeccakost
Employees Worked With
Tyler Renner
August 02, 2017
Best vehicle buying experience ever!!!!! Excellent customer service from the moment I walked through the door! Very impressed with the attention to detail and my concerns and wants. Champion Excellent customer service from the moment I walked through the door! Very impressed with the attention to detail and my concerns and wants. Champion made my vehicle purchase stress free and enjoyable. More
by Jwood26
Employees Worked With
Randy Dewey
July 27, 2017
Great group of people Everyone is super nice and helpful, the only thing that I was confused about was my vehicle was not cleaned during the oil change. I waited another tw Everyone is super nice and helpful, the only thing that I was confused about was my vehicle was not cleaned during the oil change. I waited another twenty minutes for it to be "cleaned," but the exterior nor the interior was. More
by Jenna Lottes
Employees Worked With
Do not remember the names
July 18, 2017
Great customer service! Great customer service and fantastic one on one customer care. These folks take the time to make you feel like a valued customer and not just another Great customer service and fantastic one on one customer care. These folks take the time to make you feel like a valued customer and not just another number. Was very pleased to be able to get in and get out with my service int he time that they quoted and make every effort to make my wait comfortable and short. Very friendly staff. More
by Daniel R.
Employees Worked With
David
July 15, 2017
Got me in without a appointment. Great staff work of oil change was done quickly, car was also washed before it was ready. I thank the staff for their work well done. Great staff work of oil change was done quickly, car was also washed before it was ready. I thank the staff for their work well done. More
by Smithb914
Employees Worked With
David Jacob
July 07, 2017
2017 JGC Trailhawk Good car, good sales staff, very patient working thru this. Will continue to use this dealership for service and sales. Sorry I crashed last car I bou Good car, good sales staff, very patient working thru this. Will continue to use this dealership for service and sales. Sorry I crashed last car I bought from Champion. More
by Angry Angel
Employees Worked With
Evan Sanchez
