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Champion Ford Lincoln Mazda

Owensboro, KY

4.9
985 Reviews

140 Southtown Blvd

Owensboro, KY

42303

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985 Reviews of Champion Ford Lincoln Mazda

April 09, 2014

NEW CAR PURCHASE James was very helpful and friendly. Did a great job of showing us the vehicles we were interested in and assisting with a test drive. He was not push More

by LLSTRAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Chancellor
Apr 18, 2014 -

Champion Ford Lincoln Mazda responded

Thanks for the review. I apologize that you had to wait over an hour to see Linda. When we get busy, we do sometimes get backed up. To help out with this issue, we just hired a back up for Linda. She's currently being trained. I must address the "no add on" statement so you can understand how we have to proceed that way. If we sell a product, such as a warranty, we have to offer that warranty to 100% of the customers that qualify. If we don't, it's considered discrimination. So, we use menus to show the payments. We are in the process of switching to a new system that will make it easier for the customer to examine and make a educated decision on which products to purchase, or not purchase. I hope that explains our point of view. If not, I'd be happy to sit down with you in person and go over it in detail. We in no way try to deceive our customers. Sorry about the cleanup issue, I'm going to show your review to our team to ensure better service in the future. Next time it's dirty, bring it by for a free "spit shine". Thanks again for your business. Sincerely, Duke "Duke" Brubaker General Manager Champion Auto Group

April 07, 2014

They are Always friendly and helpful, and Takes care of everything I need done. Jason is Very trustworthy and I feel comfortable with his experience and what he says my vehicle needs. More

by Jenniep2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Apr 18, 2014 -

Champion Ford Lincoln Mazda responded

Thanks for visiting our Quick Lane! Jason does an outstanding job for us. We appreciate your business. Sincerely, Duke "Duke" Brubaker General Manager Champion Auto Group

April 07, 2014

Jason Parker, the Quicklane manager, is very knowledgeable and courteous. I always get quick reliable service from he and his staff, and he is the main reason I bought a new Ford Taurus from th More

by jlbyrne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Apr 18, 2014 -

Champion Ford Lincoln Mazda responded

We love when we sell a new Ford, but we love it even more when our outstanding service team brings customers back to us for repeat purchases. Thanks for the great online review and we are so happy that Jason is our guy! Sincerely, Duke "Duke" Brubaker General Manager Champion Auto Group

April 06, 2014

Dianne lashley Everything about our experience was great. Thank you to all the nice people who helped us. Thank you Rob and Linda. Will be back and will recommend More

by Dianne56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ochoa, Linda Chancellor
Apr 18, 2014 -

Champion Ford Lincoln Mazda responded

Thanks for your business! We appreciate you very much. Sincerely, Duke "Duke" Brubaker General Manager Champion Auto Group

March 31, 2014

Great Dealership Scott did a wonderful job finding just the car we needed and negotiating a great price for us. We are very please with our experience with Champion Fo More

by Sherral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Saye
Apr 18, 2014 -

Champion Ford Lincoln Mazda responded

Thanks for taking the time to write an online review for the dealership and Scott. We thank you again for your business and are glad you're part of the Champion team! Sincerely, Duke "Duke" Brubaker General Manager Champion Auto Group

March 29, 2014

This dealer was very friendly and quick to find the car I wanted within my price range. Even was able to be approved for a loan without a co-signer! More

by oscarjetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Cook
Apr 18, 2014 -

Champion Ford Lincoln Mazda responded

Thanks for the kind words! We appreciate your business. Sincerely, Duke "Duke" Brubaker General Manager Champion Auto Group

March 29, 2014

The service was excellent from the time I got out of my car. I was greeted by one sales associate, and when I asked for a specific associate, he didn't hesitate to help find her. Everyone I spoke with, fro More

by pisceas62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Cook
Mar 29, 2014 -

Champion Ford Lincoln Mazda responded

Awesome! We are very happy that you were thrilled with Sherry and our team. We appreciate your business and look forward to seeing you again in the future. Thanks again, Duke Bruce "Duke" Brubaker III General Manager/VP Champion Auto Group

March 28, 2014

Excellent salesperson Very friendly and courteous. Very professional. AAAAA+++++ going to make a terrific salesman for many years to come. Champion should be very proud. I More

by Clay4774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Coon, Duke Brubaker
Mar 29, 2014 -

Champion Ford Lincoln Mazda responded

Thanks and we are happy to have Ernie on board the team! Thanks for your business and for taking the time to write this review. Duke Bruce "Duke" Brubaker III General Manager/VP Champion Auto Group

March 28, 2014

I have purchased three vehicles from Champion Ford in the last 5 years and their service is excellent. My most recent purchase was a new 2011 Ford F-150. I went in and met with Sherry (Cook) Oliver and she f More

by tcooney33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Cook
Mar 29, 2014 -

Champion Ford Lincoln Mazda responded

Thanks so much for your repeat business!! Sherry is a true professional and I'm happy that you return to see her when you need something. We appreciate you very much! Sincerely, Duke Bruce "Duke" Brubaker III General Manager/VP Champion Auto Group

March 28, 2014

Sherry Oliver Sherry's commitment to making our purchase a positive experience is the #1 reason I would recommend anyone to come to Champion for a purchase. She wa More

by misticlark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Cook
Mar 29, 2014 -

Champion Ford Lincoln Mazda responded

Thanks for your business and for taking your time to complete this online review. Your satisfaction is our #1 priority and we appreciate your business greatly. Duke Bruce "Duke" Brubaker III General Manager/VP Champion Auto Group

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