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Chapman BMW Chandler

Chandler, AZ

3.9
752 Reviews

7455 West Orchid Lane

Chandler, AZ

85226

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Showing 752 reviews

August 29, 2019

Wife’s new dream car Metin Gurbez was amazing at find my wife her new dream car. His love of BMWs was educational and contagious. Metin was the best ever More

by Newbmwowner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Metin
Aug 30, 2019 -

Chapman BMW Chandler responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good car buying experience. Your Friends at Chapman BMW Chandler

August 29, 2019

We have bought three in three months We had such a good time with Steve Berg that we have purchased three cars in the last three months. He is professional and is always very patient wit More

by Irma Rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berg, Steve Foster and Jaclyn
Aug 30, 2019 -

Chapman BMW Chandler responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman BMW Chandler

August 23, 2019

Great Experience Chapman BMW continues to be an excellent service provider for our vehicles. Our service manager Vince did an excellent job making sure that our cars More

by phxfire1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Adams, Chapaman Auto Marketing
Aug 24, 2019 -

Chapman BMW Chandler responded

Thank you so much for your positive feedback; our service department cannot appreciate your review enough. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Chapman BMW Chandler

August 12, 2019

Who knew buying a car could be so easy! Incredible experience working with Steve Berg at Chapman BMW. Never has buying a car been so easy!! And enjoyable! He really took the time to under More

by MarialenaZ
Recommend Dealer
Yes
Employees Worked With
Steve Berg
Aug 13, 2019 -

Chapman BMW Chandler responded

Thank you for your 5-star review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again. Your Friends at Chapman Auto

August 08, 2019

DISHONEST!!! Sort by Yelp Sort Maria B. Maria B. Show Low, AZ 0 friends 1 review Share review Embed More

by Maria B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane O"Hanaran, Chapaman Auto Marketing
Aug 09, 2019 -

Chapman BMW Chandler responded

Here at Chapman BMW, we take great pride and care in serving our active military, veterans, law enforcement, and all first responders. Our number one goal is to provide an exceptional purchase experience to all of our guests with a thorough and complete explanation of the vehicle they purchased or leased along with all aspects of the financial transaction. We apologize if you feel as though this was not the case. Please feel free to reach out to me for further explanation. Shane O’Hanrahan- General Manager Chapman BMW Chandler 480-344-4202

Aug 09, 2019 -

Maria B responded

Do you also explain to customers that the contract that they are signing may not be the one you turn in to the Finance Company? just another way for your dealership to make more money. I grew up in Chandler and the Chapman's use to be good honest businessmen I guess this is what happens when you put your business in the wrong hands in this case you Mr. O'Hanrahan. This deal was so dishonest from the beginning to the point of criminal. Looking for anyone out there that had similar experience and maybe we can get the AG'S office involved.

July 28, 2019

Had the greatest experience at Chapman purchasing our new ca Chapman BMW provides stellar knowledge in their fleet of cars and understands the buying experience from the perspective of the customer. Metin may b More

by F and J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department (Austin) was a pleasure to work with.
Jul 30, 2019 -

Chapman BMW Chandler responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman BMW Chandler

July 10, 2019

Female shopping alone for a new vehicle I am middle aged female and I was shopping alone for my new vehicle. I’m pleased to say that I leased a 440i GranCoupe and WITHOUT question it was the More

by LollyZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berg. Steve Foster. Austin in Finance. Tyler the BMW Genius
Jul 16, 2019 -

Chapman BMW Chandler responded

Thank you for your review and for trusting Chapman with your car buying needs. We appreciate you taking the time to share your positive experience and we look forward to assisting you with your future car-buying needs! Whether it is for sales, service, or parts, we are always here for you. Wishing you happy and safe miles. Your Friends at Chapman BMW Chandler

June 23, 2019

Great service We have purchased two cars from Nick, the X2 and 330i and he’s great. He’s knowledgeable and gives a great experience. We will buy all our cars from h More

by Trothenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
Jun 25, 2019 -

Chapman BMW Chandler responded

Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW Chandler

June 13, 2019

Best ever finally got my BMW Best car buying ever. My salesman Metin Gurbuz made the leasing process the best ever.. I've been buying cars since 1965 will go back to this dealer More

by Caseybmw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler baldock
Jun 14, 2019 -

Chapman BMW Chandler responded

Thank you for your 5-star review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again. Your Friends at Chapman BMW Chandler

June 09, 2019

Top Notch A top notch duo, André Sims and Metin Gurbuz who have been very patient with our year long decision in upgrading from a 335i to a 535i. Kudos to both More

by DInah1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
Jun 10, 2019 -

Chapman BMW Chandler responded

We are happy to see that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman BMW Chandler

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