Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Sign Up Dealer Panel
Back

Chapman BMW Chandler

Chandler, AZ

Overview
Reviews
Vehicles
3.8
732 Reviews
Call Dealership (480) 344-4269
View Awards

7455 West Orchid Lane

Chandler, AZ

85226

Directions

Filter Reviews By Type

Showing 732 reviews

March 30, 2023

The worst sales team like Chris nice and Brady Lawson. Very rude and unprofessional and full of lies More

by gmander09
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chapaman Auto Marketing
Report | Print
Mar 30, 2023 -

gmander09 responded

Yes

Mar 30, 2023 -

gmander09 responded

Yes it is true

Helpful
March 26, 2023

perfect, car was what we wanted the price was as they said, the trade in value meet expectations. what else is there? More

by DAVID GENE WELSH
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
Report | Print
Helpful
February 08, 2023

Steve helped me get my BMW 535. The experience I had from walking in the door was fantastic! They helped me with my trade in and even gave me a tour of the service area, so I’ll be More

by Agarcia11522
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
Report | Print
Feb 09, 2023 -

Chapman BMW Chandler responded

Alex Congratulations on your new 535. Thank you for sharing your positive experience with our sales team! We are happy to hear you trusted us with your new vehicle purchase, and we are looking forward to working with you again. We are always here for all of your automotive needs. Chapman BMW Chandler

Helpful
January 27, 2023

Kevin was awesome service advisor! He took great care of my BMW 740. Very professional and knowledgeable, highly recommend More

by donnamotley64
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 09, 2023 -

Chapman BMW Chandler responded

We are happy that you had a positive experience visiting our dealership! We look forward to delivering the same experience on your next visit. Chapman BMW Chandler

Helpful
January 27, 2023

It was a great experience Friendly staff finished on time. I would recommend service to my friends and family More

by rrarvizu
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
Report | Print
Feb 09, 2023 -

Chapman BMW Chandler responded

We appreciate you taking the time to share your experience with us and we look forward to serving you again. Chapman BMW Chandler

Helpful
January 23, 2023

Excellent service, friendly and knowledgeable staff. It's just an expensive place to service your (German) car... More

by nbaier42
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chapaman Auto Marketing
Report | Print
Feb 09, 2023 -

Chapman BMW Chandler responded

Thank you for your review. We are happy to hear you had such a good experience visiting our dealership! We greatly appreciate your business and we look forward to serving you again. Chapman BMW Chandler

Helpful
January 17, 2023

Fast turn around and positive advisor. I felt they were more concerned about me than their bottom line (refreshing experience) More

by Fmeocorr
Price Transparency
Purchase Time
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor (Ladell), Chapaman Auto Marketing
Report | Print
Jan 17, 2023 -

Fmeocorr responded

Ladell (Service Advisor) got my car in and out quickly. Very profesional much better than my previous experience with a different BMW dealership.

Helpful
December 29, 2022

Bought my x3 from Chapman and have been going there for regular services. Service is amazing there with extremely professional and friendly staff. Special callout to Jonelle for always being super helpful. More

by vivek
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonelle Dunlap
Report | Print
Dec 30, 2022 -

Chapman BMW Chandler responded

Vivek We built Chapman to provide the best possible service to every customer who walks through our doors. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Chapman BMW Chandler

Helpful
December 06, 2022

Awesome experience with Chapman BMW Chandler and so happy to get assistance from Mr. Metin Gurbuz my sales person and all other folks, special mention about Metin - he is a great human being besides his skil More

by Surajit Sarkar
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Metin Gurbuz, Chapaman Auto Marketing
Report | Print
Dec 30, 2022 -

Chapman BMW Chandler responded

Surajit Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Chapman BMW Chandler

Helpful
November 11, 2022

Worst experience ever. I went there 3 days in a row and the third time the salesman invited me back the car was missing. Why would Marvin call me to come buy a car that was More

by Treatmeright
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chapaman Auto Marketing
Report | Print
Helpful
1
2
...
74