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Chapman BMW Chandler
Chandler, AZ
749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 749 reviews
July 20, 2016
Love my X5 Chapman BMW was so helpful. They listened to me and found me the best deal possible on exactly what I wanted. We buy cars often and we will be back f Chapman BMW was so helpful. They listened to me and found me the best deal possible on exactly what I wanted. We buy cars often and we will be back for sure! More
by LovemyX5
July 08, 2016
Service Although I didn't but my car from Chapmam BMW I did go there for service on my car. The service I received was perfect. My service advisor Tony DiSalv Although I didn't but my car from Chapmam BMW I did go there for service on my car. The service I received was perfect. My service advisor Tony DiSalvo went above and beyond to help me with my needs. I will definitely go back for all my needs of service and buying in the future Chapman employees and service are the Best. More
by Michelle Housh
Employees Worked With
Tony DiSalvo
July 02, 2016
The most pleasant experience in purchaseing an car. A phone call was made to the dealership, Smith promptly replied. We were interested in a 2017 BMW 328i sports wagon.He explained to us the wait tim A phone call was made to the dealership, Smith promptly replied. We were interested in a 2017 BMW 328i sports wagon.He explained to us the wait time and differences between 2016 and 2017 models.He offered to to bring the car to our home. We both drove the wagon and it fulfilled our needs. We had a short conversation as to price and service. Alexander was very knowledgeable about his product, as a result we purchased the car the next day. Alexander's salesmanship and demeanor should be the goal of all car salesmen. This was the best we have encountered in purchasing a car. More
by Joan T
Employees Worked With
Alexander Smith
July 01, 2016
Best Customer Service I had a wonderful experience working with Timothy Smith. He was easy to work with and very pleasant to talk to. I would recommend Chapman BMW to my fr I had a wonderful experience working with Timothy Smith. He was easy to work with and very pleasant to talk to. I would recommend Chapman BMW to my friends, such wonderful customer service all around. More
by Karen Syens
Employees Worked With
Timothy Smith
June 30, 2016
Scammed Took my 750 in for service and was treated terrible. My car was there 2 days longer than promised. I was given a loner and that experience was terribl Took my 750 in for service and was treated terrible. My car was there 2 days longer than promised. I was given a loner and that experience was terrible. We did a walk around when I took the car. I drove the car home and parked in my garage. When the loner was returned I was charged for dent repair. Microscopic and so slight it could barely be detected. The attitude was terrible and would never reccomend Chapmen. More
by Very unhappy ex customer
Employees Worked With
Vince Adams
June 30, 2016
Chapman BMW service I recently came in to have service performed on my BMW. The service and care I received from my service representative Kris Mason was fantastic. He I recently came in to have service performed on my BMW. The service and care I received from my service representative Kris Mason was fantastic. He did a great job fitting me in and getting me back on the road. Everytime I come in Kris is amazing with his helpfulness and service. Thank you Kris. More
by WBosch
Employees Worked With
Kris Mason
June 30, 2016
Patty went above and beyond and had my vehicle ready before the expected date in time for the 4 th of July weekend!!! Very pleased with the service. went above and beyond and had my vehicle ready before the expected date in time for the 4 th of July weekend!!! Very pleased with the service. More
by Babyjets
Employees Worked With
Patty
June 29, 2016
Exceptional Service I bought my car from a used dealer and had a lot of work done on it, I finally had to bring it in to Chapman so I can get professional opinions and a I bought my car from a used dealer and had a lot of work done on it, I finally had to bring it in to Chapman so I can get professional opinions and a couple of things done, I can only say that Andy my service advisor was top of the line and we worked through some difficult issues but he took car of the job, made sure I was taken care of and I am happy. Sometimes you just need to get things done and that's how Chapman treats you, like a customer who is important! More
by rrodrig534
Employees Worked With
Andy
June 13, 2016
Exceptional Service I came into Chapman BMW in hopes of trading in my vehicle for a 4 door sedan. I had the pleasure of working with Alexander Smith as he delivered excep I came into Chapman BMW in hopes of trading in my vehicle for a 4 door sedan. I had the pleasure of working with Alexander Smith as he delivered exceptional service and went above and beyond to meet my needs. I have been a customer with chapman BMW for 5 years now and Alexander provided the best service I have received hands down. More
by Ryan Blom
Employees Worked With
Alexander Smith
June 09, 2016
C.P.O Vehicle Hade to take car back for a few adjustments Kris Mason was great to work with took car in A.S.A.P great dealership. Hade to take car back for a few adjustments Kris Mason was great to work with took car in A.S.A.P great dealership. More
by ppryor15
Employees Worked With
Jeff Orenstein Sales
