Chapman BMW Chandler

Ciaran O'Murchu assisted me once more with the purchase of my second BMW and once more I was treated with the highest level of professionalism. His knowledge of the BMW product line is unsurpassed purchase of my second BMW and once more I was treated with the highest level of professionalism. His knowledge of the BMW product line is unsurpassed. All of my questions regarding vehicle options and features were answered immediately. My first car was a certified pre-owned 328i and recently a new 528i. Ciaran and other staff members that I was introduced to were courteous and welcoming. The dealership itself is state of the art with a large selection that will not disappoint. The finance process was fast and smooth and the vehicle delivery experience was thorough and informative. I would recommend this dealership to anyone looking for a professional and pleasant purchasing experience. J. Scott Tempe, AZ More

They Got me in when i drove up. Was there tomlook at new cars. Figured out why tire was leaking and got new tire on. cars. Figured out why tire was leaking and got new tire on. More

This 2013 528i Sedan that I picked yesterday has so many new features compared to the 2010 car I had previously that I am excited to drive this new car. WOW! The people mentioned above are all outstan new features compared to the 2010 car I had previously that I am excited to drive this new car. WOW! The people mentioned above are all outstanding because they are knowledgeable, professional, as well as using a no nonsense approach to finding me a vehicle. The tutorial I received after the purchase that Richard did was amazing because he showed me everything I needed to know about the new features. I did some of the initial contact with them by email. Bob Arvizu answered all my questions promptly. I feel like I got a great deal on a great car and met some great people. More

David Nogales assisted me twice actually. First buying an X6 with my girlfriend and then after that relationship ended, buying my new x1. David is very knowledgable, courteous, and extremely professional an X6 with my girlfriend and then after that relationship ended, buying my new x1. David is very knowledgable, courteous, and extremely professional. I will definitely be asking for him again and would highly recommend Chapman to a friend. The gal in finance was also very professional and courteous and was able to get me in and out of there so quickly. Thanks for a great experience. More

I have many friends who will be purchasing BMWs in the near future, and I will recommend Ciaran OMurchu at Chapman BMW to them all. Absolutely perfect. near future, and I will recommend Ciaran OMurchu at Chapman BMW to them all. Absolutely perfect. More

Our sales guy was so awesome! He really took the time to get to know what we wanted and to find the right vehicle. I would recommend this dealership to all my friends, family and neighbors. The atmosphere get to know what we wanted and to find the right vehicle. I would recommend this dealership to all my friends, family and neighbors. The atmosphere is comfortable and inviting and the staff go above and beyond to ensure that they exceed your expectations! More

I decided to purchase a car last weekend (07/22/2012) and after a search online, found a car I was interested in at Chapman BMW. I waited to write this review so that the "New Car Glow" would not influence after a search online, found a car I was interested in at Chapman BMW. I waited to write this review so that the "New Car Glow" would not influence my review. I first called Chapman BMW and was forwarded to my salesman, Ciaran (pronounced Keeran). Ciaran did something that a lot of car salesman do not do, he listened to me. He did not try and push me into the car he wanted to sell me but instead listened to what I wanted. I told Ciaran that I was without a car for the day so would have to do all of the negotiations over the phone. He replied that there was no problem with that and then we started negotiating. In the end, he offered me a really good deal. My trade in was in the shop however and I would not have access to it until Monday morning. Ciaran offered to drive down to Casa Grande where I live and pick it up so I would not have to drive it all the way back up to Chandler. I mean, who does that nowadays? I was able to pick up the car that night after my wife got home. When I arrived at the dealership, there were a few things that I noticed. First, the building is HUGE. The second, none of the used cars had any blemishes. They were all immaculate. When I finally got to see my new car I noticed that it had options on it that were not listed in the ad. It went from being a nice looking but sparsely optioned car to fully loaded in seconds. Keep in mind that I thought I had a good price for a sparsely optioned car. Now, I have a GREAT price on a fully loaded car. My wife and I signed all of the paperwork and Ciaran handed me the keys to my new car. By the way, the paperwork was easy. The finance department explained everything to my wife and I and answered any questions we had. She also was not pushy and LISTENED to me. Notice a trend here? Ciaran then introduced me to the sales manager that worked on my deal and got me the killer payment that I was looking for. His name was Jim Misner. Thank you Jim for the awesome deal. To cap this all off, my wife's birthday was a couple of days after I bought the car. Ciaran called my wife to wish her a Happy Birthday. This is a first rate and classy dealership with classy staff that will listen to you and work with you. Would I buy a car from them again? A most definite "Yes". Would I recommend them to someone I know? I already have. Good job Chapman BMW. More

Everyone was extremely nice at the dealership and answered all our questions. Even when we had to come back to figure out if our car was capable with Sirius Radio, our salesman came out and helped us answered all our questions. Even when we had to come back to figure out if our car was capable with Sirius Radio, our salesman came out and helped us. They all went the extra mile for us. We will refer others to this BMW dealership, our salesman, and are future customers. More

Thank you Alexander Smith and Chapman BMW for making the purchase of our first BMW a positive experience. My husband and I had almost gave up purchasing a BMW due to the poor service we received by two diff purchase of our first BMW a positive experience. My husband and I had almost gave up purchasing a BMW due to the poor service we received by two different BMW sales personnel in north Scottsdale, but Alex's integrity totally redeemed the brand- we are very excited to join the BMW family. More

After purchases of a new 328 Jeff intoduced me to the new X3. I was able to purchase one for my wife using the fianancing strategy Giuseppe suggested. Overall a very positive experience. X3. I was able to purchase one for my wife using the fianancing strategy Giuseppe suggested. Overall a very positive experience. More