Chapman BMW On Camelback

Working with Steve Murphy was the best experience I have had when purchasing a new car. His knowledge of the product greatly helped me to select the proper vehicle for my needs and budget. Steve is easy t had when purchasing a new car. His knowledge of the product greatly helped me to select the proper vehicle for my needs and budget. Steve is easy to work with, knowledgeable, helpful and customer oriented. He expressed genuine interest in satisfying my needs and was very patient with my questions. I would recommend Steve Murphy in a heartbeat. Thank you very much, Steve. I love my BMW X1! More

Savas was a wonderful salesman to work with! He got me a great deal on my new car. I will definitely buy from him again. great deal on my new car. I will definitely buy from him again. More

It has been our experience that purchasing a vehicle can be a daunting experience primarily because the sales people that we have dealt with in the past truly have one goal, and that is to sell you a car at be a daunting experience primarily because the sales people that we have dealt with in the past truly have one goal, and that is to sell you a car at any expense. Their sale is more important than anything else and rarely do they truly listen to what we are looking for in a vehicle. Our experience with Savas Makridis at Chapman BMW on Camelback was totally different than anything that we have experienced in the past. From beginning to the end of the transaction Mr. Makridis was a delight to work with and we can not recall working with a more professional sales person of any kind. Our experience with Savas Makridis began with a phone call to inquire about a Porche advertised in the Phoenix Republic paper. Mr. Makridis informed us that the car had not been sold however there was a couple looking at the vehicle at that time. Mr. Makridis volunteered to call us back if the vehicle did not sell. Shortly thereafter Mr. Makridis called to inform us that the vehicle in question was still available. We indicated that we would travel to Chapman BMW on Camelback on the next day to examine the vehicle. The next day, a Sunday, we drove to Champan BMW and Mr. Makridis met us at the door and welcomed us to Chapman. After meeting him he showed us the car that we were interested in and answered our questions. His approach to selling a car, at least for us, was to let the car sell itself and he was only there to answer any questions that we had about the vehicle. Mr. Makridis asked us if we would like to test drive the vehicle and in a matter of minutes we were driving out of the sales lot. The drive sold the car and the only thing remaining was the negotiation of a sales price. The part of a vehicle purchase that we dread the most was a non-event with Mr. Makridis. He seemed to know exactly what the car would sell for and where the dealership could go on the price. There was none of the typical running back and forth to some hidden "sales manager" to complete the sale. We easily reached what we considered a fair price for all concerned. Mr. Makridis processed the paperwork and included a write-up of minimal things that needed to be completed by the dealership on the car before delivery. We left a deposit and walked out the door with a tentative date to pick up the vehicle. The vehicle was ready at the promised day, all work completed, and we were out the door in minutes. The important part of the transaction, there were NO surprises at any point in the entire process, most of all at the time we picked up the vehicle. If you are looking for a special vehicle we highly recommend Chapman BMW on Camelback and we recommend Mr. Savas Makridis as one of the most professional car salesman that we have met. He listens, answers questions and lets the car make the sale. Our overall experience could not have been better at Chapman BMW on Camelback which we would characterize as an excellent choice for special vehicles. More

This was my second buying experience at Chapman BMW, and it may not have happened if it wasn't for Craig Rusin. Craig is an exceptional sales consultant. I use the word consultant because he took the time it may not have happened if it wasn't for Craig Rusin. Craig is an exceptional sales consultant. I use the word consultant because he took the time to really understand my needs. He could have oversold me on a different vehicle (aka selling to my 'wants'), however his process found the right vehicle for me which addressed my actual 'needs.' I plan to purchase all my future cars through Craig Rusin, wherever his career may take him; he's proven himself as a trusted advisor. More

Great Sales Rep (Steve Murphy). Took the time to insure I was satisfied with my purchase. Entire purchase was positive - from selection of auto, pricing, all the way to vehicle delivery. I will recommend I was satisfied with my purchase. Entire purchase was positive - from selection of auto, pricing, all the way to vehicle delivery. I will recommend sales prep and Chapman to those interested. I have bought MANY new cars in my life and this was by far the best buying experience. More

Why? Simple. The best car buying experience I've had in 50 years. I was treated with respect and courtesy. Savas is great. i will be sending all of my friends and family to see him when they are shopp in 50 years. I was treated with respect and courtesy. Savas is great. i will be sending all of my friends and family to see him when they are shopping for a vehicle. Thanks Scott Fry More

too whom it may concern, great job savas !!! follow too whom it may concern, great job savas !!! follow ups were great and kept me informed all the time. great communication and paper work follow too whom it may concern, great job savas !!! follow ups were great and kept me informed all the time. great communication and paper work follow up. thank you Luis More

I had a very positive experience. I feel I was treated fairly and with respect. I would recomend this dealership and Savas, especially. He was great. fairly and with respect. I would recomend this dealership and Savas, especially. He was great. More

Michael was very professional, thorough, and a pleasure to work with! The location is convienient and follow-up was great. Michael went out of his way to make this easy on us. Thank you!!! to work with! The location is convienient and follow-up was great. Michael went out of his way to make this easy on us. Thank you!!! More

I had an excellent experience with Chapman BMW, and in particular with salesman Joe Lena.it took me a long time, once i knew i wanted an X5, to find the time to go choose a car and complete the transactio particular with salesman Joe Lena.it took me a long time, once i knew i wanted an X5, to find the time to go choose a car and complete the transaction. Joe was patient but (appropriately) persistent, always upbeat, straightforward, and pleasant to deal with. Joe found the car that fit my needs and i love it! I recommend Joe Lena and Chapman to everyone. More