
Chapman BMW On Camelback
Phoenix, AZ
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1,375 Reviews of Chapman BMW On Camelback
It has been our experience that purchasing a vehicle can be a daunting experience primarily because the sales people that we have dealt with in the past truly have one goal, and that is to sell you a car at be a daunting experience primarily because the sales people that we have dealt with in the past truly have one goal, and that is to sell you a car at any expense. Their sale is more important than anything else and rarely do they truly listen to what we are looking for in a vehicle. Our experience with Savas Makridis at Chapman BMW on Camelback was totally different than anything that we have experienced in the past. From beginning to the end of the transaction Mr. Makridis was a delight to work with and we can not recall working with a more professional sales person of any kind. Our experience with Savas Makridis began with a phone call to inquire about a Porche advertised in the Phoenix Republic paper. Mr. Makridis informed us that the car had not been sold however there was a couple looking at the vehicle at that time. Mr. Makridis volunteered to call us back if the vehicle did not sell. Shortly thereafter Mr. Makridis called to inform us that the vehicle in question was still available. We indicated that we would travel to Chapman BMW on Camelback on the next day to examine the vehicle. The next day, a Sunday, we drove to Champan BMW and Mr. Makridis met us at the door and welcomed us to Chapman. After meeting him he showed us the car that we were interested in and answered our questions. His approach to selling a car, at least for us, was to let the car sell itself and he was only there to answer any questions that we had about the vehicle. Mr. Makridis asked us if we would like to test drive the vehicle and in a matter of minutes we were driving out of the sales lot. The drive sold the car and the only thing remaining was the negotiation of a sales price. The part of a vehicle purchase that we dread the most was a non-event with Mr. Makridis. He seemed to know exactly what the car would sell for and where the dealership could go on the price. There was none of the typical running back and forth to some hidden "sales manager" to complete the sale. We easily reached what we considered a fair price for all concerned. Mr. Makridis processed the paperwork and included a write-up of minimal things that needed to be completed by the dealership on the car before delivery. We left a deposit and walked out the door with a tentative date to pick up the vehicle. The vehicle was ready at the promised day, all work completed, and we were out the door in minutes. The important part of the transaction, there were NO surprises at any point in the entire process, most of all at the time we picked up the vehicle. If you are looking for a special vehicle we highly recommend Chapman BMW on Camelback and we recommend Mr. Savas Makridis as one of the most professional car salesman that we have met. He listens, answers questions and lets the car make the sale. Our overall experience could not have been better at Chapman BMW on Camelback which we would characterize as an excellent choice for special vehicles. More
Great Sales Rep (Steve Murphy). Took the time to insure I was satisfied with my purchase. Entire purchase was positive - from selection of auto, pricing, all the way to vehicle delivery. I will recommend I was satisfied with my purchase. Entire purchase was positive - from selection of auto, pricing, all the way to vehicle delivery. I will recommend sales prep and Chapman to those interested. I have bought MANY new cars in my life and this was by far the best buying experience. More
I had a very positive experience. I feel I was treated fairly and with respect. I would recomend this dealership and Savas, especially. He was great. fairly and with respect. I would recomend this dealership and Savas, especially. He was great. More
too whom it may concern, great job savas !!! follow too whom it may concern, great job savas !!! follow ups were great and kept me informed all the time. great communication and paper work follow too whom it may concern, great job savas !!! follow ups were great and kept me informed all the time. great communication and paper work follow up. thank you Luis More
Why? Simple. The best car buying experience I've had in 50 years. I was treated with respect and courtesy. Savas is great. i will be sending all of my friends and family to see him when they are shopp in 50 years. I was treated with respect and courtesy. Savas is great. i will be sending all of my friends and family to see him when they are shopping for a vehicle. Thanks Scott Fry More
Michael was very professional, thorough, and a pleasure to work with! The location is convienient and follow-up was great. Michael went out of his way to make this easy on us. Thank you!!! to work with! The location is convienient and follow-up was great. Michael went out of his way to make this easy on us. Thank you!!! More
I had an excellent experience with Chapman BMW, and in particular with salesman Joe Lena.it took me a long time, once i knew i wanted an X5, to find the time to go choose a car and complete the transactio particular with salesman Joe Lena.it took me a long time, once i knew i wanted an X5, to find the time to go choose a car and complete the transaction. Joe was patient but (appropriately) persistent, always upbeat, straightforward, and pleasant to deal with. Joe found the car that fit my needs and i love it! I recommend Joe Lena and Chapman to everyone. More
Chapman BMW on Camelback and especially Savas Makridis made my car buying experience effortless, memorable, and an all around great time. Because of Savas' honesty and attention to detail, I left the deal made my car buying experience effortless, memorable, and an all around great time. Because of Savas' honesty and attention to detail, I left the dealership confident in my decision. He took the time to learn about me and my vehicle needs to ensure he was assisting me to the best of his ability. Savas' customer service and product knowledge is exemplary. Most of all, his dilligence to go above and beyond for the customer's satisfaction was instrumental and greatly appreciated. I will be a loyal customer of Chapman BMW and Savas Makridis. Thank you for the great experience and beautiful car! More
I can't say enough great things about the customer service at Chapman BMW on Camelback. The entire lease process was quick and painless, and I ended up driving out of there with what I felt was a fant service at Chapman BMW on Camelback. The entire lease process was quick and painless, and I ended up driving out of there with what I felt was a fantastic deal. They followed up with me the next day to make sure I was happy with the car, and have made themselves available whenever I need anything. I brought my car back to get some tint put on the windows, and they were happy to give me a loaner car without me even asking. Alan had the whole thing cleaned again and stored inside until I came to pick it up. My experience with this dealership has more than exceeded my expectations. More
Bob was great! Bob Patro the salesman was great but everyone gave me a headache. A car buying experience should be enjoyable in all aspects, not just the salesman. T Bob Patro the salesman was great but everyone gave me a headache. A car buying experience should be enjoyable in all aspects, not just the salesman. They dealt with our issue so I can't really ask for anymore. More