Chapman BMW On Camelback
Phoenix, AZ
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1,381 Reviews of Chapman BMW On Camelback
Excellent! I just purchased my 5 series from Camelback BMW Certified Sales. Excellent service from the friendly and very courteous staff!! Michael Campagna in I just purchased my 5 series from Camelback BMW Certified Sales. Excellent service from the friendly and very courteous staff!! Michael Campagna in Certified Sales was really awesome!! Michael's manager JC Chokrach was great, very professional and very upfront and I felt very comfortable with the deal. I highly recommend them to anyone and I myself will buy another car from them in the future. More
We couldn’t be more pleased working with Steve Murphy at Chapman BMW. This is our 6th car purchase from him. His 5 star A +++ service never fails. He is consistent, never pushy and goes the extra mile every Chapman BMW. This is our 6th car purchase from him. His 5 star A +++ service never fails. He is consistent, never pushy and goes the extra mile every time. I am certain there will be many more BMW purchases in the future from him. More
Steve was relentless in his pursuit of the BMW that met my exact specifications. He has outstanding customer service skills. I highly recommend Steve and Chapman BMW on Camelback! my exact specifications. He has outstanding customer service skills. I highly recommend Steve and Chapman BMW on Camelback! More
First time BMW buyers My wife and I were looking for the best midsize SUV and after a very thorough search we decided to take a look at the BMW product line and finally set My wife and I were looking for the best midsize SUV and after a very thorough search we decided to take a look at the BMW product line and finally settled on a 2020 special order X5 s40i with the M package ! Our sales executive was Kim Reid who allowed us to test drive just about all the current SUV models to help us decide. Kim was instrumental with our decision to purchase a BMW from Chapman on Camelback ! We were just about to order a 2019 Mercedes-Benz GLE 43 Coupe but at the last minute decided to take a look at BMW. We love our new X5 and we saved quite a bit of money purchasing in December with all the unexpected BMW rebates. Please try this dealership out and ask for Kim Reid. More
Highly recommend Steve Murphy if you are on a search for a BMW. He provided top notch service and found me a BMW that met all of my expectations in a price point that I wanted to be in. a BMW. He provided top notch service and found me a BMW that met all of my expectations in a price point that I wanted to be in. More
Great Service! I'm a long-time customer of Chapman, and was just assigned a new service advisor (Aaron Baez) when my former advisor (Joe Helms) retired. Aaron provi I'm a long-time customer of Chapman, and was just assigned a new service advisor (Aaron Baez) when my former advisor (Joe Helms) retired. Aaron provided me with a loaner, kept me informed as to the progress of my service, and did a great job addressing my X5's service needs. I travel with my BMW X5 cross-country every year, and have visited other BMW dealers when I had to for servicing. Chapman and its employees are by far the best team I have dealt with. More
Steve is awesome. This is my second time working with him and I am extremely satisfied. It’s so refreshing to work with ethical and kind people. So rare in the car sales business. I would recommend him to an and I am extremely satisfied. It’s so refreshing to work with ethical and kind people. So rare in the car sales business. I would recommend him to anyone. More
Great Experience Working with Steve and his team was a great experience! Vehicle was ready to test drive and the process went very smooth. Call Steve for your next BMW Working with Steve and his team was a great experience! Vehicle was ready to test drive and the process went very smooth. Call Steve for your next BMW! More
Discrimination/disrespect walking through the door I was in the market looking for a vehicle and sent my possible choices and it was Jacob, who works over in the Value Center across the street, who rec I was in the market looking for a vehicle and sent my possible choices and it was Jacob, who works over in the Value Center across the street, who received my requests and since one of the vehicles I was interested in was on that side. My brother came along with me and as soon as we entered the building we were not greeted or even asked if we need help with something. I started walking around for close to 10 minutes looking at vehicles and finally was approached by someone who pointed me in the right direction. After talking with the dealer it was assumed I couldn't afford much and I was enlisted in the Marine Corps when in fact I am a commissioned officer and just didn't want to go over a certain amount since I had a child on the way. I wanted a nice vehicle, but also one that is safe for my child so I stressed I needed to fit a car seat safely and properly. During the test drives our dealer had zero clue about the cars and was cursing/making childish jokes. Finally settling on a BMW 535i it was assumed I couldn't afford the vehicle until a background check was ran and I have never seen so many shocked people and the amount of phone calls I received when I left to go to the Mercedes dealership. It was close to closing and we had just finally received the car and I received possibly the fastest and worst overview of a vehicle from one of the managers. There was barely any mention of the safety features and some of the basics. I had a long drive back to Yuma and the focus was on the navigation system and just getting us out of there so they can close up the place and go home. Not to mention the rear mats didn't even fit properly and I was promised they were the right size. I also want to know why if we had to go across the street to the main dealership why I wasn't given to a dealer on that side. No matter who walks in the door treat every customer the same. If someone is at a BMW dealership in the first place that means they can obviously afford a vehicle there. More
wonderful experience Steve was a pleasure to work with, much better than the other BMW dealers in town, and he worked hard to get me the deal that I wanted. Chapman was a Steve was a pleasure to work with, much better than the other BMW dealers in town, and he worked hard to get me the deal that I wanted. Chapman was a great experience and they give great deals. I should know as I've purchased/leased alot of different luxury cars, my last being Audi. Took alot to get me back from Audi to BMW but they did it! More

















