
Chapman BMW On Camelback
Phoenix, AZ
Filter Reviews by Keyword
By Type
1,376 Reviews of Chapman BMW On Camelback
Great job! Steve and Caleb were great to work with! They both were extemely professional and incredibly helpful. I would definitely come back to Chapman to buy f Steve and Caleb were great to work with! They both were extemely professional and incredibly helpful. I would definitely come back to Chapman to buy from them again! Great job guys! More
GREAT CAR BUYING EXPERIENCE Had a great experience with purchasing a 7 series BMW Steve Murphy was very patient with my wife and I and he was able to close the deal he was very p Had a great experience with purchasing a 7 series BMW Steve Murphy was very patient with my wife and I and he was able to close the deal he was very professional from start to finish explained alot of options to us and at no time did he try to rush us I will be telling any and everybody where to go to purchase a BMW, Chapman BMW on Camelback and ask for Steve Murphy, Caleb was very eager and motivated with explaining all the tech bells and whistles that come equipped with the 7 series GREAT JOB Steve,Caleb,and michelle More
Excellent Buying Experience Artin, Jonathan, Michele and Caleb were very professional and great to work with. I narrowed my car choice beforehand and Jonathan was outstanding in Artin, Jonathan, Michele and Caleb were very professional and great to work with. I narrowed my car choice beforehand and Jonathan was outstanding in helping to close the deal in a very short period of time. He made the whole process non-stressful and enjoyable. Michele and Caleb were very thorough, well organized and answered all my questions. I highly recommend Chapman BMW. More
Excellent care First I would like to say my service Advisor is exceptional. Each time I have an issue he is always on top of my concerns and handled them as if he wa First I would like to say my service Advisor is exceptional. Each time I have an issue he is always on top of my concerns and handled them as if he was servicing his own vehicle. Mike Ludtke is a very genuine and personable person as well as the rest of the staff at Chapman BMW Service Dept. Mike got me in an out in one day and made sure that my time was very important him. Thank you Mike Ludtke I appreciate you. More
Josh and Mimi were fantastic! I started working with Mimi at the value center, but due to scheduling conflicts, Josh completed the deal. This impressed me because rather than being I started working with Mimi at the value center, but due to scheduling conflicts, Josh completed the deal. This impressed me because rather than being focused on getting the credit for the sale, Mimi was more concerned that I got the assistance I needed when I needed it. And Josh was great! Informative, no pressure, and spent several hours patiently allowing me to test drive different cars and answering my many questions. I truly felt they were both interested in seeing me purchase a vehicle I was happy with vs focusing on the bottom line. Not only that, but the used cars were priced at, if not lower than other dealers, even after I searched extensively on CarGurus and other sites. If I know of anyone looking for a car, I would definitely recommend this dealer! More
Service Excellent customer service in all areas which includes sales, includes finance , includes sales management who really went out of his way to get the v Excellent customer service in all areas which includes sales, includes finance , includes sales management who really went out of his way to get the vehicle I wanted, and includes delivery person. More
Excellent service I have dealt with Dan LIddington as my service advisor since I bought my first car at Chapman BMW in 2011. He is knowledgeable, helpful and always goe I have dealt with Dan LIddington as my service advisor since I bought my first car at Chapman BMW in 2011. He is knowledgeable, helpful and always goes above and beyond explaining exactly what is required and what is not required at this particular time. More
Customer which is never happy with this finance people First of all I never like BMW in my life my wife told me the BMW is really good and then you should try so we bought it 2015 BMW seven series so we First of all I never like BMW in my life my wife told me the BMW is really good and then you should try so we bought it 2015 BMW seven series so we just taught time to go traded in so we went to trad negotiating on . So they told us that you get answer tomorrow from the bank .Tomorrow come in no one calls so I have to find out. The sales person told me to do bank asking $20,000 down. day tell me I never want to go back and I don’t recommend anybody and I don’t talk about that finance people over did good with anybody in my life that’s why there’s been advertising the radio and TV that’s why people over there at work I have no respect for the buyer especially in the finance people?? More
Easy no hassle transaction. Very easy transaction that started online. My sales person Ryan Johnson was really good and I had no unpleasant surprises at the dealership.i would de Very easy transaction that started online. My sales person Ryan Johnson was really good and I had no unpleasant surprises at the dealership.i would definitely recommend this BMW dealership to my friends and family. More
Such a smooth and easy transaction! My husband and I recently purchased a 530i from Chapman and Steve Murphy. Steve was always polite and went above and beyond to find the right car wi My husband and I recently purchased a 530i from Chapman and Steve Murphy. Steve was always polite and went above and beyond to find the right car with the right packages. He was extremely patient with us (we had a million questions). The whole crew at Chapman made the transaction fast, smooth and transparent. This is now our third BMW purchase with Chapman and each experience keeps getting better and better! Call Steve Murphy and drop any of your past experiences with shell games and gimmicks they other dealerships play! More