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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,376 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,376 Reviews of Chapman BMW On Camelback

March 24, 2019

Great job! Steve and Caleb were great to work with! They both were extemely professional and incredibly helpful. I would definitely come back to Chapman to buy f More

by Meg898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Spurlin, Steve Murphy
Mar 25, 2019 -

Chapman BMW On Camelback responded

We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. Your Friends at Chapman BMW on Camelback

March 13, 2019

GREAT CAR BUYING EXPERIENCE Had a great experience with purchasing a 7 series BMW Steve Murphy was very patient with my wife and I and he was able to close the deal he was very p More

by mrparks1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CALEB, MICHELLE, Steve Murphy
Mar 14, 2019 -

Chapman BMW On Camelback responded

Thank you for the great feedback and welcome you to the family. Steve, Caleb, Michelle, and the team here at Chapman appreciate the kind words. If you have any questions at all, please do not hesitate to ask. We greatly appreciate your business and we look forward to serving you again. Your Friends at Chapman BMW on Camelback

March 08, 2019

Excellent Buying Experience Artin, Jonathan, Michele and Caleb were very professional and great to work with. I narrowed my car choice beforehand and Jonathan was outstanding in More

by Steve Berwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Heyl, Caleb Spurlin, ARTIN MAJIDI, Jonathan Oneill
Mar 11, 2019 -

Chapman BMW On Camelback responded

Steve, Thank you for the positive recommendation! We appreciate your kind words and are always here to better serve you. We look forward to assisting you on your first scheduled maintenance. Wishing you many happy and safe miles. Your Friends at Chapman BMW on Camelback

March 06, 2019

Excellent care First I would like to say my service Advisor is exceptional. Each time I have an issue he is always on top of my concerns and handled them as if he wa More

by Bart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ludtke , SERVICE SERVICE
Mar 08, 2019 -

Chapman BMW On Camelback responded

Bart, Thank you so much for your positive feedback; our service department cannot appreciate your review enough. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Chapman BMW on Camelback

February 23, 2019

Josh and Mimi were fantastic! I started working with Mimi at the value center, but due to scheduling conflicts, Josh completed the deal. This impressed me because rather than being More

by SaiJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Mimi
Feb 25, 2019 -

Chapman BMW On Camelback responded

Thank you for your review. We are happy to hear that you had two awesome experiences at our dealership. We always love to hear when our customers are happy. We look forward to working with you in the future. Wishing you many happy and safe miles. Your Friends at Chapman BMW on Camelback

February 04, 2019

Service Excellent customer service in all areas which includes sales, includes finance , includes sales management who really went out of his way to get the v More

by cathybohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lena
Feb 05, 2019 -

Chapman BMW On Camelback responded

Thank you for your kind words, your purchase and your feedback on our dealership. We are very happy to hear that you had an excellent experience. We appreciate your patronage and feedback and look forward to serving you again. Your Friends at Chapman BMW on Camelback

January 26, 2019

Excellent service I have dealt with Dan LIddington as my service advisor since I bought my first car at Chapman BMW in 2011. He is knowledgeable, helpful and always goe More

by Steve Goldberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Liddington
Jan 28, 2019 -

Chapman BMW On Camelback responded

Thank you for your review! We are happy to hear that you had a great service experience. We look forward to continuing working with you in the future and appreciate your loyalty to us. Your Friends at Chapman BMW on Camelback

January 04, 2019

Customer which is never happy with this finance people First of all I never like BMW in my life my wife told me the BMW is really good and then you should try so we bought it 2015 BMW seven series so we More

by Jalen0607
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zucker, Mike Anderson, Chapaman Auto Marketing
Jan 08, 2019 -

Chapman BMW On Camelback responded

Jalen, After looking into your visit and details, we are sorry to see your negative review. When you have extremely high miles on a vehicle, it will affect the market value. In addition, when trading out early the value plus remaining contract balance comes in to play and the bank, not the dealership, determined in your situation with these factors and credit against the vehicle you were looking to get into that you would need the large down payment. This is normal. If you have, any questions please feel free to contact me. Vida Wilson – Business Development Manager – 602-308-4907

December 22, 2018

Easy no hassle transaction. Very easy transaction that started online. My sales person Ryan Johnson was really good and I had no unpleasant surprises at the dealership.i would de More

by Cach15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
Dec 26, 2018 -

Chapman BMW On Camelback responded

Thank you for the positive recommendation! We are happy to hear that Ryan gave you a great car buying experience. Customer service is our priority here at Chapman, and we are happy to hear of your wonderful experience. Please do not hesitate to reach out if you have any questions. Your Friends at Chapman BMW on Camelback

December 22, 2018

Such a smooth and easy transaction! My husband and I recently purchased a 530i from Chapman and Steve Murphy. Steve was always polite and went above and beyond to find the right car wi More

by vw2BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Dec 26, 2018 -

Chapman BMW On Camelback responded

Thank you for your review. We are glad to hear you had a great experience purchasing your 530i and your other vehicle’s here at Chapman BMW. We are also very happy to hear about the positive relationships that you have built with Steve and your continued loyalty. As you already know, we are here for you whenever you need please feel free to reach out. Your Friends at Chapman BMW on Camelback

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