Chapman BMW On Camelback
Phoenix, AZ
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1,371 Reviews of Chapman BMW On Camelback
We had a a great experience with Steve Murphy. He was very professional and knowledgeable. He guided us through the entire process of building my dream car. Although the pandemic made the process He was very professional and knowledgeable. He guided us through the entire process of building my dream car. Although the pandemic made the process more difficult and stressful, I ended up having the car of my dreams. I am very grateful to Steve for his professional demeanor. I would definitely recommend him. More
Steve Murphy did a great job helping us decide which X5 model suited our needs. We were lucky to have a a new X5 available on the showroom floor which was perfect for us. Very happy doing business with S model suited our needs. We were lucky to have a a new X5 available on the showroom floor which was perfect for us. Very happy doing business with Steve and with Chapman BMW on Camelback. More
I have had Ali twice now in my last service appointments and it is always a pleasure and a "I will take care of it" result, and he does. Kudos to him and Kayle both, for my last service who both reaffirmed and it is always a pleasure and a "I will take care of it" result, and he does. Kudos to him and Kayle both, for my last service who both reaffirmed my commitment to Chapman BMW. More
I just bought a new BMW from Ray Small last night and he was the utmost pleasure to deal/work with. He is kind, knowledgeable, gracious, communicative and a true gem! There was zero pressure to buy and he g was the utmost pleasure to deal/work with. He is kind, knowledgeable, gracious, communicative and a true gem! There was zero pressure to buy and he genuinely cared to make sure I was getting my questions answered and my needs/wants met. He deserves a big raise and FIVE STARS (10 if possible)!!! More
Absolutely the Best Sales Consultant in the business. From first contact to delivery of our new BMW X5, this total experience was made Great by Steve. He was constantly keeping me informed as we navigate From first contact to delivery of our new BMW X5, this total experience was made Great by Steve. He was constantly keeping me informed as we navigated order, build/assembly, shipping and finally delivery. I’ve been buying cars for over 40 years, and Steve, and the entire Chapman BMW on Camelback team made this the best and easiest car purchase we’ve ever experienced. Words honestly can’t convey the professionalism and Herculean efforts is Steve Murphy!! If you need / want a new BMW, get with him. I drove 6 hours from my home to get our new car through him! Not One Regret! Same cannot be said for our in town BMW dealer! More
I just have to say, Mitch in service is beyond fantastic. He is customer-service centered. A phenomenal communicator, and an expert in his work. I have been a Chapman customer for 4 BMW’s now. The level a He is customer-service centered. A phenomenal communicator, and an expert in his work. I have been a Chapman customer for 4 BMW’s now. The level and expertise of this dealership is beyond expert. No comparison to other dealerships ever. Chapman is my choice for all my vehicle needs. A++++ rating in my book. Thank you Mitch for being awesome!!! More
Salesman Steve Murphy was straight forward and professional. He knew the product well and was easily able to answer all questions. Chapman BMW on Camelback is fair regarding trade values compared professional. He knew the product well and was easily able to answer all questions. Chapman BMW on Camelback is fair regarding trade values compared to other dealers further north in the valley. The BMW ordering process was simple and took about a month for production through delivery, even during the holiday period when the factory in S.C. was shut down for a week. The 2022 X3 is refined and drives as if it is "physically fit" compared to the 2020 X3 that was traded. BMW has made many subtile improvements in the past two years. Tech expert Sergio was excellent in explaining the technical aspects of the vehicle. I recommend Steve Murphy and Chapman BMW on Camelback. More
We just purchased 2022 X3 xDrive 30i. Initially, we reached out to Kim Reid via. email and she was so responsive and answered many of our questions. On December 27th, 2021, we visited the Chapman BMW o reached out to Kim Reid via. email and she was so responsive and answered many of our questions. On December 27th, 2021, we visited the Chapman BMW on Camelback and met with Kim Reid. She was so attentive and wonderful to work with. She helped us to find a finance option that permitted us to purchase the new 2022 versus financing an older, certified pre-owned 2018. Would definitely do business with them again, as well as work with Kim Reid. More