Chapman BMW On Camelback

Excellent service!! Joe Lena is great!!! Joe Lena helped us get into a new X3. Joe is very pleasant to work with and goes out of his way to make our buying experience easy. Thank you Joe! We Joe Lena helped us get into a new X3. Joe is very pleasant to work with and goes out of his way to make our buying experience easy. Thank you Joe! We love our new X3!!! More

Amazing Experience Mr. Michael Gatz and the entire Chapman team provided me with an amazing car buying experience. I went in with a difficult case as I was only in my pr Mr. Michael Gatz and the entire Chapman team provided me with an amazing car buying experience. I went in with a difficult case as I was only in my present vehicle for a year and had a relatively large amount of negative equity. I have never driven or purchased a BMW before and after taking my first test drive I fell in love. Mr. Gatz & Mr. Mike Anderson bent over backwards to help me with my financing making sure everything went smoothly. The car that I wanted was located in Chandler, within a hour the car was brought to me and detailed inside and out. After experiencing this level of service, I intend to be a Chapman BMW customer for life. 10+ service!! More

Service We brought our X3 in for service and Michael Gatz was our service writer. He went out of his way to take care of us, even though we were from Hunting We brought our X3 in for service and Michael Gatz was our service writer. He went out of his way to take care of us, even though we were from Huntington Beach, CA. It was a pleasure to deal with Michael and the other people at the dealership and should I be in the area again, I would certainly bring my car here. We were in-and-out within an hour. More

Good sale Geoff was efficient and helpful. Came in on his day off to finish my deal. It was a good experience, time is always an issue for me and he got it done Geoff was efficient and helpful. Came in on his day off to finish my deal. It was a good experience, time is always an issue for me and he got it done fast! More

Excellent service provided by Joe Lena, First I and my wife went to chapman location in Chandler after that we were disappointed of service they provided. The service at this location was e First I and my wife went to chapman location in Chandler after that we were disappointed of service they provided. The service at this location was excellent. Joe was very helpful by explaining us about options we might be interested to buy new X5. He surprised us about the monthly payment that we can afford. He spent with us about 1 hour explaining all the options X5 have. Great service !!! So nice location and welcoming. I recommend this location for those who plan to buy BMW. More

Friendly and quick! Thank you JC and Mike for taking care of everything quickly. I had a wonderful experience at this dealer. I'll be coming back for my next car :) Thank you JC and Mike for taking care of everything quickly. I had a wonderful experience at this dealer. I'll be coming back for my next car :) More

First time, seamless experience It was a Sunday morning and I thought to myself, I need a new car. I headed on down to Chapman BMW and was first and formally greeted by Joe. Joe aske It was a Sunday morning and I thought to myself, I need a new car. I headed on down to Chapman BMW and was first and formally greeted by Joe. Joe asked me what type of car I wanted to look at and didn't tell me I needed this or I needed that, he told me, if there's a car you want to see I'll show it to you, no pressure what so ever. From the point of entry to the time of transaction, the keyword I want to reiterate for the entire experience was "seamless". As smooth and continuous as any process could get, I found the car I wanted and Joe did everything possible to make it right for the price I wanted and everything beside the price. Thank you for the amazing first time car buying experience from the dealership Joe, I hope every salesman can be as seamless as Joe Lena from Chapman BMW. Brittany their BMW Genius is an awesome person to deal with as well, very knowledgeable on products. Thank you. More

2002 E-46 330xi -- 3 Safety Recalls Adam Sterpka did a great job getting my recalls scheduled and completed. My car hasn't been back to a dealership since the warranty expired many years Adam Sterpka did a great job getting my recalls scheduled and completed. My car hasn't been back to a dealership since the warranty expired many years ago. That said, I was treated with respect and courtesy, just as if I was a regular customer returning with a brand new 7 series. My compliments to the dealership and especially to Adam. Jim Eichorn More

5 Star salesman and positive sales experience I have been in the market for a new car for a few weeks but live between Alaska and Arizona so where to purchase and house the vehicle was a factor. I I have been in the market for a new car for a few weeks but live between Alaska and Arizona so where to purchase and house the vehicle was a factor. I'm a 'car guy' but never been around BMWs. This time, after 'due diligence' I was leaning toward an M240i but could not find one to 'kick the tires'. Chapman, and more specifically Steve Murphy, took me under his wing for education and decision making; also a test drive of a similar BMW. Mr. Murphy was very much a cut above all the other sales men/women I dealt with in Alaska and AZ: very helpful, 'can do' attitude and depth of knowledge re cars and especially BMWs. He has a knack for understanding what your issues are and focusing discussion in those areas. Bright guy and a people person. Due to his education of me re the 'BMW experience', I now have on order a new BMW . . . unfortunately, it will be in Alaska, not AZ. Even so, Mr. Murphy was a true professional and wished me the best. My contact with him and Chapman was the best car shopping experience I can recall. More

Great experience buying a BMW My husband and I really enjoyed working with Steve Murphy at Chapman BMW on Camelback. He was very responsive and made the experience painless. Got a My husband and I really enjoyed working with Steve Murphy at Chapman BMW on Camelback. He was very responsive and made the experience painless. Got a great deal on a great car. More