Chapman BMW On Camelback

Wonderful experience We have been buying BMW's from Chapman for the last 8 years and would never use another dealership. Our salesman, Craig Miller, went out of his way We have been buying BMW's from Chapman for the last 8 years and would never use another dealership. Our salesman, Craig Miller, went out of his way to locate a vehicle that fit our needs. His patience and dedication was much appreciated and made this a very pleasant experience. Kyle Hood, Delivery Specialist/Genius, did a wonderful job of going over all of the technology. He even gave us his phone # in case we come across any issues as we use it. He was extremely knowledgable and friendly. Bobby Stewart has been our service manager for the last 8 years and we feel like he has become a trusted friend. He takes care of all our service needs with ease and professionalism. He answers all of our questions and sees to it that our vehicle is always running in top condition. Overall, I highly recommend Chapman BMW. More

Love my experience and my 328I Craig Rusin was such an amazing individual to deal with!!! I never felt pressured, bullied or rushed. The test drive was awesome as Craig definitely Craig Rusin was such an amazing individual to deal with!!! I never felt pressured, bullied or rushed. The test drive was awesome as Craig definitely knows the BMW line. I wanted a certain color combination and Craig along with the management team went out of their way to fine the EXACT car with all the features I requested. I will definitely be back to Chapman for my next BMW. Thank you, Craig, and the Chapman Camelback team!!! More

Impressive Sales Experience Craig showed vehicles in my price range and listened to what I was looking for! No pressure and pleasurable experience! We would definitely use Chap Craig showed vehicles in my price range and listened to what I was looking for! No pressure and pleasurable experience! We would definitely use Chapman BMW on Camelback and Craig Rusin in the future. More

BEST IN CLASS! We have purchased three BMW automobiles from Chapman BMW on Camelback.. from sales to service to administration, this dealership is truly second to n We have purchased three BMW automobiles from Chapman BMW on Camelback.. from sales to service to administration, this dealership is truly second to none. BEST in CLASS involving professional, courteous, ethical, and high integrity in all aspects involving their customers. I live within minutes of Penske BMW in North Scottsdale, but will drive to Chapman for all services and sales related needs! They are THE BEST! More

Outstanding service The Chapman BMW personnel is professional , flexible and always ready to go the extra mile to answer the need of the customer. I recommend this dealer The Chapman BMW personnel is professional , flexible and always ready to go the extra mile to answer the need of the customer. I recommend this dealer from sale to maintenance . More

Great experience We purchased this car while living in another state. The transaction was flawless! Craig made everything so easy. The paperwork was sent to me in a ti We purchased this car while living in another state. The transaction was flawless! Craig made everything so easy. The paperwork was sent to me in a timely manor and the car was ready to drive off the lot as soon as I arrived. Craig was so knowledgeable about the vehicle during our communications that I really didn't have any questions when I picked it up. A++ More

Unlike any previous buying experience We knew what we wanted in our new BMW, but there was nothing in stock locally. I reached out two two dealers and both responded quickly. One tried t We knew what we wanted in our new BMW, but there was nothing in stock locally. I reached out two two dealers and both responded quickly. One tried to get me to settle on what they had in stock. Robert Mills with Chapman BWM on Camelback began the first call with what was important to us and how they could then try to find something and trade for it. While we spoke I felt like Robert was actually listening, and when appropriate made some very good suggestions that we had not even thought of. Sure enough he found several very close choices and when we decided on one, then working with Doug Martin made the dream a reality. The whole experience was smooth and stress free. More

Craig was Fantastic Fantastic!!! Craig did a fantastic job in taking care of us when we purchased our leased vehicle. Everything went as smooth as silk. We have worked w Fantastic!!! Craig did a fantastic job in taking care of us when we purchased our leased vehicle. Everything went as smooth as silk. We have worked with Craig in the past and will work with him again in the future!! More

Great service! Michael Ludtke is an awesome service adviser! Always helpful! Anytime that I contact him for service he immediately responds back and schedules my car Michael Ludtke is an awesome service adviser! Always helpful! Anytime that I contact him for service he immediately responds back and schedules my car for drop off. More