Chapman BMW On Camelback

What a great guy!!! I was first recommended Joe by another great chapman employee named Bob in service. Together they have made my driving a bmw a real experience. From t I was first recommended Joe by another great chapman employee named Bob in service. Together they have made my driving a bmw a real experience. From there great professionalism, devotion to excellence, and pure genuine attitudes. I have been continuing in my lease purchases year after year because of these 2 great guys who continue to go above and beyond in there daily encounters with there customers. Chapman is so very fortunate to have there 2 men working for there establishment. I will continue to praise there work ethic to anyone that asks of my recommended dealership. I hope Chapman Bmw will recognize these 2 men and compliment there great achievements to above and beyond customer satisfaction. Thanks again Joe!!! Lova Landfried More

I had the greatest time getting my dream car! The whole staff was wonderful! Michael Messar was our car salesman it was by far the best car lot I've ever been to they had all paperwork ready for The whole staff was wonderful! Michael Messar was our car salesman it was by far the best car lot I've ever been to they had all paperwork ready for us.We were out driving our new car within a hour! More

Craig's the most talented salesman in town I've worked with Craig for years now because he's ethical and always finds a way to make the deal happen (mostly because of his encyclopedic knowledge I've worked with Craig for years now because he's ethical and always finds a way to make the deal happen (mostly because of his encyclopedic knowledge of tax, manufacturer and corporate incentives). He's also hysterical and makes the experience fun. I've referred fellow lawyers, friends and even my mom and they've corroborated this review. More

Scam Dealership Rip off artist, finance department will push extended warranties, maintenance contracts etc. None of it worth the money, terrible dealership-stay away Rip off artist, finance department will push extended warranties, maintenance contracts etc. None of it worth the money, terrible dealership-stay away. Finance department will separate you from your hard earned money for crazy reasons. Stay Away!!!!!1 More

Great I have never been treated with such respect as I have at this dealership. They have accommodated me at every turn. I have had BMW's for many years, I have never been treated with such respect as I have at this dealership. They have accommodated me at every turn. I have had BMW's for many years, but this dealership has surpassed all of my other experiences. Thank you Chapman More

He got me Cheetos and an M4 💯 Craig rocks! At first I thought, "why am I having a total friend conversation with this stranger/salesman"...but then you figure out really fast he's Craig rocks! At first I thought, "why am I having a total friend conversation with this stranger/salesman"...but then you figure out really fast he's just a legit nice guy, super fun, so easy to deal with, etc. He was recommended to us by Ernie, our awesome guy in the service department, and Craig was exactly what Ernie said he would be. We actually got some stares in the dealership for having too much fun with Craig. 👍🏽 More

Absolutely Amazing!!!!! From start to finish I felt beyond important. Professional. Fast. Accurate. This team went above and beyond to satisfy! The director (BJ) at this loca From start to finish I felt beyond important. Professional. Fast. Accurate. This team went above and beyond to satisfy! The director (BJ) at this location was absolutely amazing also. Making dreams come true!! More

Low pressure. Easy transaction. No games. Felt little pressure to buy. Straight forward with no games. Very attentive without feeling patronized. This is the second car I have purchased at thi Felt little pressure to buy. Straight forward with no games. Very attentive without feeling patronized. This is the second car I have purchased at this dealership. Michael Messer was my sales contact. More

Warranty and Used Car Sales - Dan Lidington Dan Lidington has been a great person to deal with on two of our used car purchases in the past two years. When I bought my 2008 135i, the rear tail Dan Lidington has been a great person to deal with on two of our used car purchases in the past two years. When I bought my 2008 135i, the rear tail light was burned out. I also experienced some problems with the fuel pump that eventually resulted in replacement of the fuel tank. Through it all, Dan kept on working with us to make sure that our recent purchase was satisfactorily working. Chapman honored its responsibility to provide a car that was in working order without charge. We also bought a used 2009 328i for my son. We bought an extended warranty for it. We have already recouped the cost of the warranty several times over. Dan has been great to work with and has pushed on the warranty company to replace parts that they initially refused. Kudos to Dan! We also have had great experiences with Bobby Stewart, Taras and others in the service department. I recommend BMW on Camelback over the north Scottsdale dealership on a frequent basis. More

Earning our loyalty again and again! This is our 8th BMW and once again, Kim Reid provided awesome support without ever trying to push us into making a decision before we were ready. Kim This is our 8th BMW and once again, Kim Reid provided awesome support without ever trying to push us into making a decision before we were ready. Kim was always available to provide whatever information we requested and with clarity and detail. As usual, our initial consideration of another new BMW was far more casual than serious. We really just planned to check out some of our options and then make a decision some time before our warranty expired in July. Kim and her manager, Doug Martin, made it so easy for us to get information and provided value without the need to negotiate or go back and forth as other dealers will have you do. Thanks to them, we never even considered shopping anywhere else and took delivery of our new BMW without waiting. I can't say enough great things about Chapman BMW! More