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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,378 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,378 Reviews of Chapman BMW On Camelback

May 24, 2016

Best Car Buying Experience Everything was on point. From the initial email to driving off of the lot, communication was seamless. Kim was extremely kind and efficient, Rachel, More

by lkennedy3677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Reid, Alan Jones
May 20, 2016

They strive for customer satisfaction I was recently made a vehicle claim for an accident that I was involved in and Kyle Gronning made the repair process extremely easy painless. He was V More

by exnadone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gronning, SERVICE SERVICE
May 14, 2016

Professional , sharp, knowledgeable I hv been a BMW fan all my life , and hv worked with plenty of sales associates , but Craig really stand out ! Not only he provide great service , h More

by Jordan BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin, ARTIN MAJIDI
May 12, 2016

Helped me after a minor accident Directly after my accident I drove down to Chapman. Steve Carieux, my service manager made time for me. When the part I needed wouldn't be in until More

by Aolsan
Recommend Dealer
Yes
Employees Worked With
Steve Carieux
May 11, 2016

BMW 128i with the M package Service Bob Molanick always does a Excellent job serving my 128i. Last time I was in he finished up 4 different service request for me including a new set of More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT MOLANIK
May 06, 2016

Purchased lease made easy Craig was great to work with. I purchased my lease which I thought would be complicated but he made the process seamless. And I love my "New Car" More

by Jules08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
May 06, 2016

Bobby Stewart and the entire team are THE VERY BEST! Bobby Stewart is the finest, most professional, and customer care oriented service adviser that we have ever experienced in over 40 years of owning a More

by Joe Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Stewart, SERVICE SERVICE
May 03, 2016

THEY WILL LIE TO YOU TO PURCHASE A CAR...BEWARE OMG! I purchased a used car from Chapman BMW on Camelback. They lied to me about my approval. They said I was all approved with BMW, gave me a 3.99 % More

by CAROL BRADSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOE AGUSTA, STEVE SUCKER, DOUG MARTIN DAVE SMALL
May 05, 2016 -

Chapman BMW On Camelback responded

Afternoon Ms. Bradshaw, After gathering information from the employee's that worked with you on your vehicle purchase and reviewing the phone calls I would like to reach out to you about this review. If you can contact me at 602-308-4907 at your convenience it would be appreciated. Vida Wilson Customer Relations

April 30, 2016

Craig Rusin is extraordinary. Craig epitomizes customer advocacy. His approach is rooted in the customers' point of view, and his empathetic guidance, intelligence, industry and p More

by eDriveRG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
April 29, 2016

Best BMW Service Advisor in AZ I have had over 12 BMWs over the years. No matter what was ever needed Dan Littelton has always been there for us. He listens and does what ever it ta More

by X5 4getit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Liitelton, SERVICE SERVICE, ARTIN MAJIDI
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