Chapman BMW On Camelback

service Patrick was very efficient and very knowledgeable. My vehicle was repaired on time. The only problem, if there is one, is when I left, I noticed tha Patrick was very efficient and very knowledgeable. My vehicle was repaired on time. The only problem, if there is one, is when I left, I noticed that my one-touch windows for the driver and passenger aren;t one touch anymore. They go down one touch but don't go up one touch. I'm trying to figure out if I'm doing some thing wrong. The rear passenger windows work one touch up and down. More

Great experience !! Craig was absolutely amazing. If you've delt with dealerships before, I promise this is nothing like that. Craig was very helpful and made the overall Craig was absolutely amazing. If you've delt with dealerships before, I promise this is nothing like that. Craig was very helpful and made the overall experience of looking for a new car very pleasant. He was extremely patient and helping. I'm very picky but also Change my mind a lot, Craig not for one second let that bother him, he continued to help me find exactly what wanted and did everything to make sure I left a happy customer, and he did exactly that! If you're looking for a beautiful BMW Craig is the man to go to hands down. Great experience I can't say it enough. More

Terrible "voltures" are manning the used car and new car I am disgusted, as a long t ime 30+ years' multi BMW family. I would never again try to purchased a new or certified used vehicle from Chapman, after I am disgusted, as a long t ime 30+ years' multi BMW family. I would never again try to purchased a new or certified used vehicle from Chapman, after several "bait and switch" tactics and my 3 bad experiences. However, the service team is outstanding and I continue to have my 3 BMW's serviced there' Sales just doesn't care, and service does!! More

Fantastic Service Craig went above and beyond to make sure our expectations were met. He was fantastic to deal with and we will recommend him to all friends and family Craig went above and beyond to make sure our expectations were met. He was fantastic to deal with and we will recommend him to all friends and family. I highly Recommend Craig and everyone at Chapman. It was a fantastic experience! More

Very good Courteous & polight Bob is a great service tech and takes care of my car & needs. I did not test drive any new cars. Get the Service name correct Courteous & polight Bob is a great service tech and takes care of my car & needs. I did not test drive any new cars. Get the Service name correct More

Best car buying experience ever Geoff Wiilliams has made my experience the best I have ever had from my first phone call to delivery! He should be your car salesman. Chapman's cus Geoff Wiilliams has made my experience the best I have ever had from my first phone call to delivery! He should be your car salesman. Chapman's customer service is superb More

Just bought a brand new car!! Wonderful salesman, wonderful service. What else can I say? Easy process and very patient salesman. Thorough and friendly. Very knowledgeable and prou Wonderful salesman, wonderful service. What else can I say? Easy process and very patient salesman. Thorough and friendly. Very knowledgeable and proud of what he sells! More

Disappointing I have been a Chapman customer since 2008. I have had previous pleasant experiences but not this time. I believe that my car was mis-diagnosed today I have been a Chapman customer since 2008. I have had previous pleasant experiences but not this time. I believe that my car was mis-diagnosed today and I had to pay $331 for something I did not do. I was told that the computer diagnosis for my 2011 328i showed that the reason my battery was completely dead was because I left the radio on. I can tell you with 100% certainty that this is not true. I have owned 22 cars over the years. I am very circumspect when it comes to my cars and I am very aware not to run accessories on battery only. I believe the diagnosis done was incorrect. I realize that in the BMW world, $331 is not much, but it does affect one when they are diagnosed as doing something THEY DID NOT DO. If you look through this forum Bimmerfest Forum you will see that mysterious battery draining is endemic in BMW Vehicles. My service tech said his hands were tied and I had basically drained my own battery. My next BMW service will be done elsewhere. I realize I am only one customer and you have many others, but I am sad that for my family and friends, the "BMW" experience has soured. Thank you More

Chapman - a Winner Chapman is, and always has been a winner in my opinion in leasing, sales and service. My sales rep Kim Reid was, and continues to be the best. My serv Chapman is, and always has been a winner in my opinion in leasing, sales and service. My sales rep Kim Reid was, and continues to be the best. My service writer, Patrick Burchell, accurately evaluates my maintenance concerns and gets the job done quickly, efficiently and at a fair price. We have owned Cadillacs, Mercedes, and Jaguars and the service at those dealerships paled by comparison to Chapman. More

Craig Rusin (Consultant) - Consultant Craig Rusin is a Outstanding Sales Consultant. He's very knowledgeable about BMW vehicles, and sincerely concern that I was happy with my purchase. Craig Rusin is a Outstanding Sales Consultant. He's very knowledgeable about BMW vehicles, and sincerely concern that I was happy with my purchase. Thank you! More