Chapman Chevrolet

Dishonest. Fraudulent. Shysters. Corrupt. Untrustworthy. False assessment. Fake repairs. Swindlers. Illegal operation. Replaced radiator $1,900 that wasn't broke. Liars. Crooks. Car broke again False assessment. Fake repairs. Swindlers. Illegal operation. Replaced radiator $1,900 that wasn't broke. Liars. Crooks. Car broke again More

It is horrible. They are not professional . I took my car in to find out why the ac was throwing hot air. After some confusion about the price to find the reason for it throwing hot air they quoted me a pric in to find out why the ac was throwing hot air. After some confusion about the price to find the reason for it throwing hot air they quoted me a price 1800.00 to fix this problem. After having my husband pick up the car it was still blowing hot air. I took it back they said it was another part of the ac and it would cost and additional 999.95 I complained but since iwas already into it l agreed pick up still blowing hot air. Friend subjested putting antifreeze in car. Called dealer told still throwing hot air told to bring back. I told son about antifreeze he put in car and then drove to dealership on way there car started throwing cold air. Son tod dealer and he said I GUESS tat is what it needed, I paid almost $ 3000.00 for antifreeze, They don't know how to fix cars just keep charging till they hit the right thing and charge you for there scavenger hunt BE WHERE AND DON'T GO THERE. Worst ever More

The best car buying experience ever. Everyone was so nice and helpful I got the car I wanted thanks to larry and my sales person hannah she was awesome I will tell anybody looking for a new car to try chapma and helpful I got the car I wanted thanks to larry and my sales person hannah she was awesome I will tell anybody looking for a new car to try chapman first More

Service is ran by a compete set of crooks. Very unprofessional and misleading. For warranty or major work look for another dealer because the techs that work at Chapman are “Terrible” good for only unprofessional and misleading. For warranty or major work look for another dealer because the techs that work at Chapman are “Terrible” good for only oil changes and car washes. More

These people are crooks. They will raise prices to pocket manufacturer rebates for themselves. They will significantly devalue your trade and make you feel as though they are doing you a favor by even taking manufacturer rebates for themselves. They will significantly devalue your trade and make you feel as though they are doing you a favor by even taking your trade. I was interested in a truck and they wouldn’t even negotiate a price until they ran my credit. Snakes. Stay away. Go to Barlow across the river, much better place to do business. More

Quoted close to $500 to replace burned out window motor on vehicle with 44k miles. I complained and they offered discount of $350. Rip off! on vehicle with 44k miles. I complained and they offered discount of $350. Rip off! More

Like a lot of people dealerships always had an impression on me for being dishonest, crooks if you will. This week Chapman Chevrolet in Philadelphia proved that theory to be nothing less than true. On 5/4/20 on me for being dishonest, crooks if you will. This week Chapman Chevrolet in Philadelphia proved that theory to be nothing less than true. On 5/4/20 I had my car serviced for an oil change. First the service advisor who waited on me (Sally Spiller) attitude was unprofessional, she didn’t even want to give me a multi point vehicle inspection sheet, I found out later why. The very next day I discovered a headlight was out. Bought a new one and installed it myself. While under the hood I noticed plastic bags we’re getting sucked up into the air duck that leads to the engine air filter. So I opened up the engine air filter compartment and the filter was damaged due to plastic bags trying to force its way through the side of the filter. When I reviewed the multi point vehicle inspection sheet Chapman Chevrolet checked off that the engine air filter was checked and OK. That was a blatant lie, they never even checked it because if they had they would’ve discovered what I discovered but instead they checked it off as OK which raises the question what else did they lie about? It’s bad enough their prices are through the roof and you pay them your money and they lie about even doing the work that they claim to have done. Trust and believe I’m going to share this by every social media/Internet means I know how. Dwayne D. Unsatisfied customer More

Great experience with Jim Rosa Jim was very personable, helpful, and stayed late to get me all squared away. He also worked creatively with me to navigate some payment hurdles so th Jim was very personable, helpful, and stayed late to get me all squared away. He also worked creatively with me to navigate some payment hurdles so that I could drive away the same evening in my new vehicle. I'm very happy with my 2013 Chevy Volt, and with the service of Jim Rosa at Chapman Chevrolet. More

Don’t stand behind what they sell you Bought a Cadillac SRX. In January it’s june tires are dry rotted and need to be replaced. I didn’t know to look for this. I feel taken advantage o Bought a Cadillac SRX. In January it’s june tires are dry rotted and need to be replaced. I didn’t know to look for this. I feel taken advantage of because they said the car was thoroughly examined by their mechanic More

Jodi Delia Jodi is a salesperson that has your interest in mind and will work very hard to make sure you get what it is you want. Jodi is a salesperson that has your interest in mind and will work very hard to make sure you get what it is you want. More