Chapman Chrysler Jeep

I've used this service department 3 times and I've been highly impressed with each service rep I've used, Jeremy, Anthony, and Melissa. I like that they listen to what I'm explaining, ask questions without highly impressed with each service rep I've used, Jeremy, Anthony, and Melissa. I like that they listen to what I'm explaining, ask questions without being condescending and tell me what's needed and recommended without being pushy. The work I've had done there has been comparable in price to other places I've gotten quotes from. I've had zero issues from any work they have done and will continue to take my car there for service. More

Absolutely great service Jeremy Novoa and Anthony Canlobo were awesome. Were from out of town and I would recommend this dealership to everyone. We know great service when we see it and are on the receiving were awesome. Were from out of town and I would recommend this dealership to everyone. We know great service when we see it and are on the receiving end. Greatly appreciated! More

I were so up set from a prior bad experience with the Chevrolet car dealership across the street. I decided to go to Chapman. Brent became my salesperson. He sincerely cares, sympathize with my experienc Chevrolet car dealership across the street. I decided to go to Chapman. Brent became my salesperson. He sincerely cares, sympathize with my experience, he even apologized for the other dealership unprofessional methods. Brent and his crew made it all better. Brent’s an excellent salesman, my experience was wonderful, he listened to my wants, at Chapman they didn’t try to force me to purchase a vehicle that I didn’t want. I purchased a nice Jeep vehicle. Thanks Brent for everything. You are awesome!!! I would still like my windows tinted a little darker please. Thanks, Stay safe and healthy! Reda More

Service Department is very poor. Told me that my 49k mile Jeep Cherokee needed to replace the transmission with costs ranging from $5k to $7k depending on my risk tolerance. After seeking a 2nd opinion mile Jeep Cherokee needed to replace the transmission with costs ranging from $5k to $7k depending on my risk tolerance. After seeking a 2nd opinion found out there was no mechanical issue and just needed a simple software update. This totally fixed the problem at a minimal cost. Meanwhile, the dealership provided a very poor customer experience which is what led to me seeking outside assistance. As a Jeep patron since 2003, its hard to say this... but stay away from this dealership. More

Completely satisfied with the entire process. Its not always in troubling times that you find someone, who has all of your concerns (pricing, quality of service, timing) covered. THANK YOU... always in troubling times that you find someone, who has all of your concerns (pricing, quality of service, timing) covered. THANK YOU... More

Quick and easy great service Jordan. Thank you so very much. We greatly appreciated you assistance! A ride to lunch would have been more fabulous. much. We greatly appreciated you assistance! A ride to lunch would have been more fabulous. More

You can't ask for better auto care and service then taking your vehicle to Chapmans! To make your experience the best, make sure you schedule with Melissa Lewis! She made sure my vehicle was serviced c taking your vehicle to Chapmans! To make your experience the best, make sure you schedule with Melissa Lewis! She made sure my vehicle was serviced correctly and on time! Thank you, Melissa! More

I was really amazed at how organized the service department was in receiving appointment vehicles in a timely manner, and also transporting the customer for a rental car with no major wait at either department was in receiving appointment vehicles in a timely manner, and also transporting the customer for a rental car with no major wait at either location. I thought that was very impressive. Service Department: “YOU ROCK” More

This trip was great. Kayleigh was very professional and I was in and out very quickly. She came into the waiting area to let me know the vehicle was ready and walked out with me to remove the seat and floor was in and out very quickly. She came into the waiting area to let me know the vehicle was ready and walked out with me to remove the seat and floor protectors. More

Everyone was professional and kind. Shae was the best Sales person and explained everything in detail. The buying process was simple, easy and no pressure. Sales person and explained everything in detail. The buying process was simple, easy and no pressure. More