Chapman Chrysler Jeep

First allow me say Ben is very professional and helpful. My issue is with Chrysler and it's price points for service and parts. I had a motor go out on a window in my car that is rarly used. The cost to rep My issue is with Chrysler and it's price points for service and parts. I had a motor go out on a window in my car that is rarly used. The cost to repair $492.00, when clearly this is a manufacturing defect, regardless of the age of my car. My hood no longer will remain open, I did not have this repair done, which would have cost me another 100 dollars. Clearly another design defect. How many times does the average customer open the hood, compared to the drivers door?.I would expect to be replacing my drivers side car door. These are issues that should be discussed with the decision makings. My feedback I know is not profound, but it will be when I choose where to spend my next forty thousand dollars. Thank you... More

I have bought 2 others cars from this Chapmand dealer and sales persons and they always treat me and my family great. When i bring the vehicles in for service they take care of us and i would reccomend t and sales persons and they always treat me and my family great. When i bring the vehicles in for service they take care of us and i would reccomend them to anyone in the valley. They have great prices and Chrysler makes a good car More

The service department misled me on the pricing of the service to our convertible top hose replacement The parts department screwed us on the pricing of a hose leaking by selling us the entire pump mot service to our convertible top hose replacement The parts department screwed us on the pricing of a hose leaking by selling us the entire pump motor hose line assembly, if that is the way chrysler does business we will never buy a sebring convertible, or any chrysler product again. They said they washed our car and for $1800.00 they should have instead we had what appeared to be sap all over the car, we then had to have the car washed and wipe the sap off for $29.95 More

When my car was towed in on Saturday at 2:15pm, after closing time, Russel was nice enough to stay & meet with me and the tow truck driver. He went above and beyond & I really appreciate it! He kept me closing time, Russel was nice enough to stay & meet with me and the tow truck driver. He went above and beyond & I really appreciate it! He kept me constantly updated with what was going on with my vehicle. More

I called Russell around 10:30 am, and told them I would be back around noon to pick up my car. Car wasn't finished because service manager decided that my service tech had to work on another car. The new t be back around noon to pick up my car. Car wasn't finished because service manager decided that my service tech had to work on another car. The new tire, which I purchased from you and had to wait one day to get, just had to be put on the car. After spending over $1300, no one had washed the car. I had to ask and again wait. I spent over 60 minutes waiting for my car to be finished and it was there for 2 days. More

Great service at a great price. I met Mike Strahan through the Henderson Chamber of Commerce. I decided to give Chapman a try for my next oil change. I usually take my car to Jiffy Lube. Chapman wa through the Henderson Chamber of Commerce. I decided to give Chapman a try for my next oil change. I usually take my car to Jiffy Lube. Chapman was a great. They were fast, and didn't try to up sell me on additional services (unlike Jiffy Lube). They also washed my car for me (also unlike Jiffy Lube). I really liked working with Mike Strahan. I just told him what I wanted, and he took care of the rest. More

Your system for quick lube is set up very nicly. You are in and out quickly. While you are waiting your waiting room is near by with refreshments, newspapers and a TV to keep you intertained. If you walk in and out quickly. While you are waiting your waiting room is near by with refreshments, newspapers and a TV to keep you intertained. If you walk up front to the show room or out side where the new & used cars are you are not hounded by sales people but if you need answer to a question about one of your new or used cars the sale person is willing to give you an answer with feeling pressured or pushed into buying a car. That is nice. More

Ben was very helpfull, And explained everything that will be done. Ben said one and a half hours, And thats what it was. I will continue to use your service. I will be setting up an appointment for my oil ch be done. Ben said one and a half hours, And thats what it was. I will continue to use your service. I will be setting up an appointment for my oil change in about another week or two. Thank you again for your prompt service. More

THIS WAS A SERVICE ON MY 2006 CHRYSLER 300 WHICH THIS WAS A SERVICE ON MY 2006 CHRYSLER 300 WHICH EXPERIENCED PROBLEMS OF MISFIRING. THERE WAS A BULLETIN PUT OUT ON THIS MODEL, YEAR, AND DIFFICULT THIS WAS A SERVICE ON MY 2006 CHRYSLER 300 WHICH EXPERIENCED PROBLEMS OF MISFIRING. THERE WAS A BULLETIN PUT OUT ON THIS MODEL, YEAR, AND DIFFICULTY. CHRYSLER BORE HALF THE EXPENSE OF PUTTING ON LABOR, NEW HEADS, WATER PUMP, AND SPARK PLUGS. THE CAR IS FUNCTIONING PERFECTLY AS A RESULT. More

The fuel induction system service, was suggested at my previous "oil change" visit. I read the description and decided it should be done. Jeffery told me I should notice my jeep running better right away previous "oil change" visit. I read the description and decided it should be done. Jeffery told me I should notice my jeep running better right away. I really, really noticed. It idles much better and was worth the price. I appreciate being told about these types of service that need to be done. I come to the dealer for service because I do not want to worry about my jeep being dependable. Thank you. Shirley Shoopman More