Chapman Dodge Chrysler Jeep Ram Scottsdale

Renate made the purchase of the Dodge Dakota a great experience for our son. It was his first vehicle purchase and she made it special! The staff was friendly and helpful at the dealership. Renate bro experience for our son. It was his first vehicle purchase and she made it special! The staff was friendly and helpful at the dealership. Renate brought the truck for us to look at on two different ocassions to test drive and look it over before we made our decision. More

Only problem I had on this service is a contiuing one. I ask for my serice sticker to be set at 5 thousand miles, and for the 2nd. time, I recieved one for 4 thousand miles. According to the owners manuel ask for my serice sticker to be set at 5 thousand miles, and for the 2nd. time, I recieved one for 4 thousand miles. According to the owners manuel it says service for my vehicle should be 7,500 miles, but on the recommendation of YOUR service department, I do it at 5 thousand miles... I have a choice where I service my vehicle!! I dont think its too much to ask to get my service sticker set for 5 thousand miles. Three strikes and its of to another dealership. More

I have not concerns! The service received as provided as I have not concerns! The service received as provided as requested and as promised. all staff were extremely responsive, courteous, and above a I have not concerns! The service received as provided as requested and as promised. all staff were extremely responsive, courteous, and above all professional. My Jeep service was completed on time and the vehicle was clean! The courtesy shuttle is much appreciated as well. the driver always remembers me and is very friendly. More

Usually, I have exceptional service at this Chrysler service center BUT I came in for an oil change and had also gotten a recall notice by mail for the radiator cap issue. During this visit, the recall service center BUT I came in for an oil change and had also gotten a recall notice by mail for the radiator cap issue. During this visit, the recall was addressed, but the oil change was not. I had to make another appointment to come back for that. More

Service is fine. The summary they give you after you get your car back is very helpful, but the prices are ridiculous. They do match other dealers prices and in my case offered me a deal that was pretty go your car back is very helpful, but the prices are ridiculous. They do match other dealers prices and in my case offered me a deal that was pretty good, but the costs they quote for services is way out of line. I won't be having more than an oil change done at those prices. More

David, as always was very welcoming, very friendly and respectful and so helpful. He listens and always give a sound advice and recommendation to keep the car in good and safe condition. Feel very lucky t respectful and so helpful. He listens and always give a sound advice and recommendation to keep the car in good and safe condition. Feel very lucky to find a place where we can feel confident that the staff will only recommend service or replacement of parts when only needed. More

I had a leak in my coolant system. David Flores had my vehicle thoroughly examined and found the exact problem. The repairs were professional, everyone was courteous and the costs were acceptable. I have vehicle thoroughly examined and found the exact problem. The repairs were professional, everyone was courteous and the costs were acceptable. I have come to count on your dealership as always being reliable. David Flores ia a true professional. He listens to the customers' information, either good or bad, and has always done everything within his power, and that of the dealership, to assure his customers satisfaction. I have had some problems with Chapman in the past, but every time David has represented your dealership, and himself, in the highest regard and all problems have been ejudecated very satisfactorly. More

I had an appointment with Rick Wisely for service and had some problems with my 2005 Dodger Grand Caravan. When he checked out why the "check engine" light kept coming on, he checked it out and said a senso some problems with my 2005 Dodger Grand Caravan. When he checked out why the "check engine" light kept coming on, he checked it out and said a sensor was bad. He called me and let me know what was wrong and how much to repair it. When I got back to the dealership, all the work was done and he was as polite as possible. Thank you. Lucille Gee More

I have purchased two trucks from Chapman. Dave has been been my service rep for many years, without him, I would go somewhere else. He believes that the customer makes the business, I agree! We are consid been my service rep for many years, without him, I would go somewhere else. He believes that the customer makes the business, I agree! We are considering an SUV purchase, and Chapman will be the first place we go. More

Rick is so helpful and friendly. He was nice enough to get me in for a repair with no appointment and it was 30 minutes until the service department's closing time. Every time I've had the pleasure of de get me in for a repair with no appointment and it was 30 minutes until the service department's closing time. Every time I've had the pleasure of dealing with Rick, he has been wonderful. Thank you Rick! More