Chapman Dodge Chrysler Jeep Ram Scottsdale

My service provider, Dave, has been a great help. He is quite knowledgeable about my truck and cars. I gave Randy the name of a good friend who was interested in buying a new diesel truck. My friend repor quite knowledgeable about my truck and cars. I gave Randy the name of a good friend who was interested in buying a new diesel truck. My friend reported back to me that he and his wife both thought Randy gave them the straight information they needed to decide on which truck to buy. They eventually bought a loaded Ram 2500 Diesel from Randy and have been very satisfied with their purchase. More

Dave is a great asset to the Chapman Dodge Service area. I have been dealing with him for years and trust his knowledge and experience to a high degree. He deserves a huge raise/ bonus! His customer servi I have been dealing with him for years and trust his knowledge and experience to a high degree. He deserves a huge raise/ bonus! His customer service is second to none! Dave enjoys his job and that comes across to his customers. More

I am particularly impressed by the customer service I receive at Chapman's for my Chrysler Minivan Also I assumed I would be waiting much longer recently for service (front brakes, etc.) needed but was receive at Chapman's for my Chrysler Minivan Also I assumed I would be waiting much longer recently for service (front brakes, etc.) needed but was delighted when I left after only 2 hours. Although I live in Tempe, almost Chandler, I use to drive to Bill Luke's where I had purchased my vehicle, but I am pleased I can go to your facility instead and receive excellent service. Thanks! More

The first time I visited Chapman Dodge-Scottsdale in 1994, I met David Flores on the service drive and have ALWAYS received very courteous service and a genuine concern for the customer. I'm always advi 1994, I met David Flores on the service drive and have ALWAYS received very courteous service and a genuine concern for the customer. I'm always advised of any recommended service that may be due, yet am also advised when a particular service can be postponed since my vehicle does not give evidence that the service is necessary at this time. I have also been very pleased with the work done by service technicians Steve Horn and Wade Pinson. Both have often came out of their service bays to discuss possibilities with me. More

David Colwell was extremely nice and helpful with explaining the work that was done on my car. Along with my oil change I had a problem with squeeky brakes and a tail light that was shorting out and explaining the work that was done on my car. Along with my oil change I had a problem with squeeky brakes and a tail light that was shorting out and David helped me to understand what the problems were and what needed to be done to fix them. I love working with Chapman... cb More

We always recieve great service when bringing in our vehicle for service. On this last visit we had a little more than just a routine service done. We noticed that some of the fluids were not topped off vehicle for service. On this last visit we had a little more than just a routine service done. We noticed that some of the fluids were not topped off (radiator, window wash..) This may be something that is not done, we had not noticed it before. Other than that the service was good and the truck feels and runs great! More

I originally chose this dealership for service because I bought my vehicle from them. I liked being able to schedule appointments online also. The reason I kept going back was because they kept sending me bought my vehicle from them. I liked being able to schedule appointments online also. The reason I kept going back was because they kept sending me discouonts on scheduled service! They even sent me a $9.99 oil-change for life card! They also washed my car after my last service, they didn't mention that to me so I guess it's something they do all the time. In all this dealerships service department seems to be all about customer service and retention. More

I have been doing business with the Chapman family for approximately 15 years. We purchased all of our vehicles both personal and business through Renate Steinbach. Our service advisor at Chapman Dodge is approximately 15 years. We purchased all of our vehicles both personal and business through Renate Steinbach. Our service advisor at Chapman Dodge is David Flores who is an excellent person that we can trust, and our service advisor @ Chapman BMW is Michael Valenzuela who we are still getting to know, but seem to be a nice person. Keep up the great customer service. Manny Flores Jr. Imperial Protective Service, LLC Scottsdale, AZ 480-281-1588 More

Both Dave and Tina were helpful and worked to be sure that the service on my car was completed in a timely fashion; Tina has a lovely policy of an "open door" which makes her accessable to clients with w that the service on my car was completed in a timely fashion; Tina has a lovely policy of an "open door" which makes her accessable to clients with whatever questions we may have. Dave's experience enables him to do what is best for his customers; it is easy to have confidence in both of these employees and they both have a long history of working together and with the dealship. More

I have been a client of David's for several years. His interest and enthusiasm seem genuine and it's a treat to work with someone you can trust. Randy Springett was our salesman and he was knowledge interest and enthusiasm seem genuine and it's a treat to work with someone you can trust. Randy Springett was our salesman and he was knowledgeable and fair to work with us. Brian Laasch was fair and well informed on his area of attention. My biggest problem now using the multimedia system since the booklet with the car doesn't apply to our car. This will be worked out at the Car Care Clinic I believe. More