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Chapman Ford Northeast Philadelphia
Philadelphia, PA
905 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 905 reviews
December 19, 2024
David Greenberg and crew were easy to work with, were upfront and did not engage in any high pressure sales tactics. Thank you! upfront and did not engage in any high pressure sales tactics. Thank you! More
by vincedambrosio
Employees Worked With
December 19, 2024
Took my new vehicle in for a software recall. Painless appointment setting with a real person! Super professional, quick, courteous service from the moment when I pulled into the service drive. O Painless appointment setting with a real person! Super professional, quick, courteous service from the moment when I pulled into the service drive. Outstanding service writer, they delivered a free video multi-point inspection and quick updates to when my vehicle would be completed via text. And finally an accurate window of when it could be returned. THIS is what a dealership service experience should be! More
by DJR
December 03, 2024
Johnel was super helpful. It was a great experience. Would recommend working with him to anyone else. It was a great experience. Would recommend working with him to anyone else. More
by Jeffreyszarek
Employees Worked With
November 30, 2024
Great experience working with with Jhonel, and Dharren. Very attentive make the whole process quick and smooth. Would definitely buy from them again. Very attentive make the whole process quick and smooth. Would definitely buy from them again. More
by Chiardio215
November 30, 2024
Buying a vehicle from Maurice and Chapman Ford was an easy , quick and painless process . I plan on being a return customer , Thanks again ! easy , quick and painless process . I plan on being a return customer , Thanks again ! More
by rmay111
Employees Worked With
November 24, 2024
Amazing. Great staff very friendly and knowledgeable. Got the deal done that we wanted. Our salesman was outstanding Great staff very friendly and knowledgeable. Got the deal done that we wanted. Our salesman was outstanding More
by Kevin19136
November 23, 2024
Outstanding. Friendly helpful willing to listen and not pressure the customer.. made the transaction easy Friendly helpful willing to listen and not pressure the customer.. made the transaction easy More
by jimbo304
November 23, 2024
I came into trade in my current ford escape, Johnel was very friendly and approachable. He made the whole process easy and fun. He was patient showing me new vehicles and giving me financial options that f very friendly and approachable. He made the whole process easy and fun. He was patient showing me new vehicles and giving me financial options that fit my needs. I would come back to Johnel every time. Thank you for getting me into my new Bronco! More
by Blfoley8
Employees Worked With
November 20, 2024
Extremely friendly, salesmen Mike Moyer was very patient and very knowledgeable when it came to the F 150 I was looking at. I would recommend Mike Moyer to everyone I know. Great Job and very knowledgeable when it came to the F 150 I was looking at. I would recommend Mike Moyer to everyone I know. Great Job More
by DmB
Employees Worked With
November 15, 2024
The dealership employees were all very nice and were willing to help when issues arose. willing to help when issues arose. More
by Lrf26
