Roy Fernandes
Service Director
Chapman Ford Northeast Philadelphia
9371 Roosevelt Blvd
Philadelphia, PA 19114
69 Reviews
Write a ReviewDealership Experience
6 yrs, 10 mos
Industry Experience
21 yrs, 3 mos
69 Reviews of Roy Fernandes
July 27, 2026
I like how tech send videos of everything there doing and let you know about any recalls on vehicle let you know about any recalls on vehicle More
Other Employees Tagged: Bob Keisler
July 14, 2026
These people try their best and work really hard to satisfy customers. I have no complaints. satisfy customers. I have no complaints. More
Other Employees Tagged: Bob Keisler
July 06, 2026
Great service quick and professional most importantly is that they are an honest dealer I highly recommend that they are an honest dealer I highly recommend More
Other Employees Tagged: Bob Keisler
July 01, 2026
Alyssa has great customer service. I recommend you see her as you pull in for service. She made me feel very comfortable, while waiting for my car to be service I recommend you see her as you pull in for service. She made me feel very comfortable, while waiting for my car to be service More
June 23, 2026
It’s been several years since I’ve been to Chapman's Ford dealer for service because I moved out of the city. But I recently had service done, and as always, no issues. It felt good to go back and see famili dealer for service because I moved out of the city. But I recently had service done, and as always, no issues. It felt good to go back and see familiar faces. They have serviced all my Fords since 04, 3 Explorers, and now my Escape. They are but a few minutes from my job. So I drop it off and pick t up after work. Thank you, and keep up the great work. More
Other Employees Tagged: Bob Keisler
June 22, 2026
Good service. Fair pricing. Excellent top notch mechanics. Love the car inspection video. Let's you see first hand what's good and what needs doing. Courteous chec Fair pricing. Excellent top notch mechanics. Love the car inspection video. Let's you see first hand what's good and what needs doing. Courteous check-out. More
Other Employees Tagged: Bob Keisler
July 21, 2025
They kept me updated on my repairs and the workman ship was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well More
Other Employees Tagged: Sharon was wonderful
July 18, 2025
I love Bob my serviceman! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! More
Other Employees Tagged: Bob Keisler
July 06, 2025
Service was superb, as always. Staff is considerate and efficient and service is detailed and convenient. Staff is considerate and efficient and service is detailed and convenient. More
Other Employees Tagged: Bob Keisler, Mike Foster, Joe Cleary

