Chapman Ford Northeast Philadelphia

Good Saleman Excellent community attention to detail with the best of all time and great people to help me with my own car I will definitely come back here again soon the best of all time and great people to help me with my own car I will definitely come back here again soon More

Prompt and courteous service, and a great vehicle as well! When I was deciding on where to purchase a good used car to replace the old one, I considered other dealers but kept foremost in mind the 10-plus year When I was deciding on where to purchase a good used car to replace the old one, I considered other dealers but kept foremost in mind the 10-plus years I got out of the used 2007 Ford Fusion I purchased a decade ago at Chapman Ford. I went back to Jim Stevenson, who sold me the Fusion, and was again impressed by his knowledge and experience. He navigated me through the process and we found a nice 2017 Ford Focus with which I am very satisfied. His assistant, Kirstie Maier, was gracious and competent as she guided me through the sale process and found an appropriate warranty to extend my coverage. I highly recommend this dealership to anyone looking for a new or used vehicle! More

not complete job did not rotate my tires said they could not find my wheel lock key it was right where i said it was,did not check or fill my fluid did not rotate my tires said they could not find my wheel lock key it was right where i said it was,did not check or fill my fluid More

Cooling System Repair I received a quality car service at an affordable price. The service advisor arranged Lyft service. Both vehicles were clean and the drivers were I received a quality car service at an affordable price. The service advisor arranged Lyft service. Both vehicles were clean and the drivers were courteous and arrived in a timely manner. More

Worked with salesman Sid Shore, did an amazing job informing about my truck and helped me drive out with it in the same day! Very friendly and knew a lot about everything my vehicle was equipped with. informing about my truck and helped me drive out with it in the same day! Very friendly and knew a lot about everything my vehicle was equipped with. More

Very polite, quick Service car was clean and in great shape when I picked it up. I will continue to service my car here and refer people to Mike Moyer when they are looking to buy. 5stars shape when I picked it up. I will continue to service my car here and refer people to Mike Moyer when they are looking to buy. 5stars More

no call backs worst service kept car for two days no call back had to take it to another dealer sorry i bought this car here never return phonr calls worst service kept car for two days no call back had to take it to another dealer sorry i bought this car here never return phonr calls More

Great service great service writers and Steve Kelly is a excellent mechanic will always have my service work done at this shop thanks for a great job excellent mechanic will always have my service work done at this shop thanks for a great job More

The service I receive at Chapman is always great! Most recently I had my back up camera replaced. Luckily I have an incredible extended warranty from when I bought my used Edge and it was fully covered. recently I had my back up camera replaced. Luckily I have an incredible extended warranty from when I bought my used Edge and it was fully covered. More

Very efficient oil change service My oil change service last week was very fast. Bob recommended the 5,000 mile service and is was completed in less than an hour Bob made additiona My oil change service last week was very fast. Bob recommended the 5,000 mile service and is was completed in less than an hour Bob made additional recommendations for my next visit on two matters which could be deferred More