Bob Keisler
Bob Keisler at Chapman Ford Northeast Philadelphia

Bob Keisler

Service Advisor

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.6
227 Reviews
4.6

227 Reviews

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227 Reviews of Bob Keisler

August 06, 2026

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Employee Rating

My truck had a few issues, and although it took longer than I thought to get the truck back, they more than made up for it by covering expenses, washing the car, filling it up with gas, and delivering it More

by coachgorman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Aug 06, 2026

Chapman Ford Northeast Philadelphia responded

Hearing that covering expenses, washing and refueling your Ford F-150, and delivering it to your home helped make up for the wait means a lot to our service team. We’re glad we could provide those extra touches and appreciate your kind words.

August 05, 2026

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Staff are very professional, polite and well trained. They are easy to speak with and work with More

by joanne.toohey
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Chapman Ford Northeast Philadelphia responded

Our service team enjoyed working on your Ford Bronco Sport. Hearing that you found our staff skilled, courteous, and approachable means a lot to us.

July 31, 2026

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My appointment was convenient And thorough thank you Christine. Will use your services again Thanks again More

by jimbellccc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes , Christine

Jul 31, 2026

Chapman Ford Northeast Philadelphia responded

It’s wonderful to hear your service appointment was both convenient and thorough. We appreciate your trust and look forward to caring for your Ford again. Thank you for choosing us.

July 27, 2026

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I like how tech send videos of everything there doing and let you know about any recalls on vehicle More

by Shortrebecca54
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

Jul 28, 2026

Chapman Ford Northeast Philadelphia responded

Thank you, Rebecca, for choosing Chapman Ford Northeast Philadelphia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 14, 2026

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These people try their best and work really hard to satisfy customers. I have no complaints. More

by Randy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

July 06, 2026

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Great service quick and professional most importantly is that they are an honest dealer I highly recommend More

by Rccain52
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

July 01, 2026

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This dealer took care of my broken window switch in one hour with no appointment! More

by crdavis243
Service Price Transparency
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Recommend Dealer
Yes

June 23, 2026

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It’s been several years since I’ve been to Chapman's Ford dealer for service because I moved out of the city. But I recently had service done, and as always, no issues. It felt good to go back and see famili More

by June5743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

June 22, 2026

Dealership Rating
Employee Rating

Good service. Fair pricing. Excellent top notch mechanics. Love the car inspection video. Let's you see first hand what's good and what needs doing. Courteous chec More

by JKolak59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes

February 18, 2026

Dealership Rating
Employee Rating

Quick and easy service! Everyone was very nice and accommodating. To those that I spoke to, they helped me and informed me on the car that I would be purchasing. More

by sofiamagat061802
Sales Price Transparency
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Recommend Dealer
Yes
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