Chapman Ford Northeast Philadelphia

Barry was friendly and very helpful. We would do business with him again. He was always available if we had any questions and would make sure we understood everything. The day we picked up the new business with him again. He was always available if we had any questions and would make sure we understood everything. The day we picked up the new vehicle he spent alot of time going over everything and making sure everything was there. More

BRIAN WAS VERY PROFESSIONAL AND EXACT ON DETIALS. HE MADE MY PARTICIATION IN PURCHASING MY SUV PERSONNEL. I WANTED TO GO BACK TO BUYING AMERICAN PRODUCTS AND BRIAN HAS REINSTATED MY FAITH IN THE AMERIC MADE MY PARTICIATION IN PURCHASING MY SUV PERSONNEL. I WANTED TO GO BACK TO BUYING AMERICAN PRODUCTS AND BRIAN HAS REINSTATED MY FAITH IN THE AMERICAN WILL. I HAVE LONG DEALT WITH CHAPMAN FORD WITH CAR RENTALS AND THE SERVICE HAS ALWAYS BEEN GREAT, BUT BRIAN HAS TAKEN THAT SERVICE TO A NEW LEVEL. BRIAN I WOULD LIKE TO AGAIN THANK YOU FOR ALL YOU DID More

The experience was quite a happy one due to Jim and Christa they took great lenghts to see to it We received the very best deal possible the also took a great deal of time explaining the car to us all Christa they took great lenghts to see to it We received the very best deal possible the also took a great deal of time explaining the car to us all in all a great experience. PS love the car. JOE AND ANN HALFERTY More

Great serivce when ever i have an issue with my car they are always their 2 help out with my problem that i have had with my car they never would just say any old thing 2 pass off on the customer they stand are always their 2 help out with my problem that i have had with my car they never would just say any old thing 2 pass off on the customer they stand by what they do for their customer in my own words keep up the good work. Blue Teame Manger Rep Rich Alampi Sales Rep Robert Versace Great Reps to deal with great service the best More

I have been a satisfied customer of Honda for many years. This year, however, I decided to buy a Lincoln MKZ Hybrid because of its outstanding reviews, promise of high quality in an American-badge luxury ca This year, however, I decided to buy a Lincoln MKZ Hybrid because of its outstanding reviews, promise of high quality in an American-badge luxury car and demonstrated excellent fuel efficiency. I did extensive research on the cost of the car, the features I desired and the service record of dealers in my area in Northeast Philadelphia. Chapman gave me a great price on the car (I ordered it rather than buying it off the lot), which met or beat the best prices I was quoted on several internet services or by other regional Lincoln dealers. From the first step into the dealership, I was treated courteously and in a genuinely friendly manner. Marty Fabian, my salesman, was attentive, engaging and helpful in getting the deal done. Everything was straightforward and aboveboard. No game-playing of any type occurred. The business people were equally great. The entire experience was terrific and I look forward to having my new vehicle serviced at Chapman in Northeast Philadelphia. More

I would just like to share my experience with a recent purchase at Chapman Auto Group. I aggressively shopped around in person, by phone and the internet. I was very pleased once I came upon the Chapman G purchase at Chapman Auto Group. I aggressively shopped around in person, by phone and the internet. I was very pleased once I came upon the Chapman Group. I initially made contact by phone and was transferred to Bob Sock. I gave Bob all my requirements and the specific deal I was looking for since I been at this for sometime now. Bob was very prompt with getting back to me with the information I needed. So I thought this maybe what I was looking for and set out to visit the dealership thinking as in the past once I arrive the deal has so many exceptions and fine print that it is nothing as I was lead to believe. There were no "by-the-ways" or hidden costs in the deal. I have not been fortunate enough to have this great experience with other dealerships. Well to my surprise the deal was spot on and as I said it was a very good deal one that no other dealer within 25 miles could match. I knew there was very little margin in this deal for Bob but I have to say that did not change anything. He was the best salesperson I had come across during my car search. He was very professional, and more than willing to answer all my questions. He looked at many different options to see that I was satisfied. This commitment and determination to service the customer was evident throughout their organization. It was no different once I was engaged with Bob's manager John Cifaldi, it seems to me everyone at this dealership shared the same vision. Thank You for a very pleasant experience and looking forward to enjoying my new car and a long term relationship with the Chapman Group. Great demonstration of leadership, keep it going.... More

I HAD A VERY GOOD EXPERIENCE AT CHAPMAN FORD. TIM WAS ABLE TO ANSWER ALL OF MY QUESTIONS ABOUT THE FORD EDGE. I TOLD TIM WHAT I WANTED AND HE WAS ABLE TO SHOW ME THE VEHICLES THAT HAD WHAT I WANTED. PLUS ABLE TO ANSWER ALL OF MY QUESTIONS ABOUT THE FORD EDGE. I TOLD TIM WHAT I WANTED AND HE WAS ABLE TO SHOW ME THE VEHICLES THAT HAD WHAT I WANTED. PLUS I HAD PRINTED AN AD OFF LINE AND THEY GRANTED ME THE ONLINE PRICE. I GIVE TIMOTHY SCHNEIDER TWO THUMBS UP AND CHAPMAN FORD IS THE BEST. More