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Chapman Ford

Scottsdale, AZ

4.6
625 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 625 reviews

August 19, 2019

Thank you I had a great experience at Chapman Ford all thanks to Felix Ocana, if you're looking for a vehicle go to this guy. He went above and beyond for my ne More

by Ray G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ocana
Aug 19, 2019 -

Chapman Ford responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman Ford

August 18, 2019

First time buyer This is my first time to purchase a vehicle through financing and they made the process really nice. I didn't feel pressured to purchase anything and More

by JAM1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher
Aug 19, 2019 -

Chapman Ford responded

Thank you for your review and for trusting Chapman with your car buying needs. We appreciate you taking the time to share your positive experience and we look forward to assisting you with your future car-buying needs! Your Friends at Chapman Ford

July 31, 2019

Great Customer Service We took our vehicle for a recall and Rosi was very informative and advised how she would contact us. She checked on our warranty as we had been to Qu More

by susanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosi Williams
Aug 02, 2019 -

Chapman Ford responded

Thank you for your review! We are happy to hear that you had a great service experience. We appreciate your patronage and feedback and look forward to serving you again. Your Friends at Chapman Ford Scottsdale

July 30, 2019

Great buying experience Very good communication on the phone before the sale, during and after the sale. If you’re looking for a new automobile I recommend you see the people More

by dcs12651
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ocana
Aug 02, 2019 -

Chapman Ford responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman Ford Scottsdale

July 29, 2019

Easy! So thankful for working with this team from Chapman Ford! They were so helpful and patient with me as I was a first time car buyer! They were eager to More

by Sean14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amore Morsy
Jul 30, 2019 -

Chapman Ford responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman Ford

July 24, 2019

Best truck buying experience ever. From looking at trucks, to pricing, to finance, to delivery everybody was helpful, kind and courteous. Highly recommend Chapman Ford, Steve Countryman More

by Woody Farnsworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Robertson, Steve Countryman
Jul 25, 2019 -

Chapman Ford responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman Ford

July 19, 2019

Super easy! Felix was great to work with! I had to get my car via phone because I was moving to Phoenix from NY - he made the process smooth & easy. He even picke More

by ava.jamie28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ocana
Jul 19, 2019 -

Chapman Ford responded

Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman Ford

July 10, 2019

Worth the wait!!!! Felix made sure we got into a car we wanted for our growing family. Took a few try’s but we got her done. Thanks to Felix and the rest of Chapman ford More

by Chaddiebh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ocana
Jul 16, 2019 -

Chapman Ford responded

Thank you for your review and for trusting Chapman with your car buying needs. We appreciate you taking the time to share your positive experience and we look forward to assisting you with your future car-buying needs! Whether it is for sales, service, or parts, we are always here for you. Wishing you happy and safe miles. Your Friends at Chapman Ford

July 09, 2019

Awesome For a novice vehicle purchaser that moved from Wisconsin to Arizona i felt very comfortable, welcomed, & well informed of my purchase. I had such a gr More

by Kahri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amore Morsy
Jul 16, 2019 -

Chapman Ford responded

Thank you for your review and for trusting Chapman with your car buying needs. We appreciate you taking the time to share your positive experience and we look forward to assisting you with your future car-buying needs! Whether it is for sales, service, or parts, we are always here for you. Wishing you happy and safe miles. Your Friends at Chapman Ford

July 05, 2019

Extremely helpful and cooperative! Just moved to Arizona and needed a car. Found the car I wanted online and had been in contact with Felix prior to arriving. Felix was super helpful in More

by mora2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ocana
Jul 08, 2019 -

Chapman Ford responded

Thank you for your kind words, your purchase and your feedback on our dealership. We are very happy to hear that you had an excellent experience. We look forward to continuing working with you in the future. Wishing you happy and safe miles. Your Friends at Chapman Ford

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