Chapman Ford

Excellent Service From Chapman Team! Ryan Jensen and the Technicians really went above and beyond to address my maintenance items and complete upgrades to ensure my awesome Ford Edge is u Ryan Jensen and the Technicians really went above and beyond to address my maintenance items and complete upgrades to ensure my awesome Ford Edge is up to date and safe for some very important passengers! The friendliness, quality of service and attention to detail was excellent. I really appreciate the extra care and great customer service from the Chapman Ford Team. More

Quick Lane cost and customer service At first I had written a review outlining how I got such an unexpected charge at the Quick Lane. Online it states an oil change at $39.95 and they cha At first I had written a review outlining how I got such an unexpected charge at the Quick Lane. Online it states an oil change at $39.95 and they charged me $56.09. I was very surprised and wrote a review explaining my disappointment. I got a response on my review from Bob Rose and he told me that the Quick Lane needed to outline the charges before hand and that he talked to them about the situation and how it should have been addressed. I was very pleased with his customer service and offered me a free oil change due to my poor treatment. I'm changing my review because I am very happy with his service he provided me. He showed me that they care a lot about their customers. More

Attitude I am a repeat customer and the service is consistent and well executed . Th front desk lady is most informative and goes out her way to make the Chap I am a repeat customer and the service is consistent and well executed . Th front desk lady is most informative and goes out her way to make the Chapman experience painless. Of course, the service reps as well do a great job More

Five star service My service at Chapman Ford was great as usual. I expect nothing less every time I bring my vehicles in and Candice never disappoints. I highly recomme My service at Chapman Ford was great as usual. I expect nothing less every time I bring my vehicles in and Candice never disappoints. I highly recommend Chapman Ford to anyone looking for an amazing service experience. More

I love Chapman! I just bought my third vehicle from Chapman, and the experience was as I expected it would be. I knew what I wanted, I knew how much I wanted to pay, I just bought my third vehicle from Chapman, and the experience was as I expected it would be. I knew what I wanted, I knew how much I wanted to pay, and the dealership made it happen! My salesperson, Shannon was awesome. She does her job well (for the dealership and for the customer)! This is the only place I'll shop for a new or used vehicle. More

John Dicristofano was the best, most honest salesman. What a wonderful experience! John D was amazing. He did everything he could to please us and he succeeded. If you need a Ford car or truck, call him. What a wonderful experience! John D was amazing. He did everything he could to please us and he succeeded. If you need a Ford car or truck, call him. He's the best we have ever worked with. More

AMAZING The best sales experience I've ever had!!! Shannon Hendon at Chapman Ford is honest, pleasant and made it a very quick and smooth process. Could not The best sales experience I've ever had!!! Shannon Hendon at Chapman Ford is honest, pleasant and made it a very quick and smooth process. Could not ask for more! THANK YOU Shannon!!!! More

Worth the trip A trip worth while; friendly, courteous and professional are the folks we worked with in the purchase of a new truck. I couldn't have worked out be b A trip worth while; friendly, courteous and professional are the folks we worked with in the purchase of a new truck. I couldn't have worked out be better deal anywhere else. Thanks to all. More

AWESOME! Came thru with quoted price + additional rebate. Service was excellent even on a crazy Saturday. Best car shopping experience ever and we've purch Came thru with quoted price + additional rebate. Service was excellent even on a crazy Saturday. Best car shopping experience ever and we've purchased many cars. More

Very helpful and hard working Jacob and his manager worked very hard to find a car for me. Finally secured one all the way in Tucson and had it brought up all the way to Scottsdale Jacob and his manager worked very hard to find a car for me. Finally secured one all the way in Tucson and had it brought up all the way to Scottsdale. They also managed to lower my APR and get me in with a better bank. All around good experience. More