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Chapman Ford

Scottsdale, AZ

4.6
625 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 625 reviews

June 14, 2018

Speedy, fair, no surprises....at last, Finance man who was n We were on a tight time schedule and everyone worked very hard to help keep us on schedule. Very professional job without pressure. Thank you! More

by randma Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Limbeck, Felix Ocana
Jun 15, 2018 -

Chapman Ford responded

Hi randma Carole, Thank you so much for your business and for such a great review for the team! Have a fabulous weekend. Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 14, 2018

Great, as usual In 2012 Chapman repaired the 2010 Fusion Hybrid, that I had purchased from 5 Star Ford, after it was in an accident, It took about 2 months and over More

by Ernietoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Goodfellow - service advisor
Jun 15, 2018 -

Chapman Ford responded

Mr. Stowe. Thank you so much for your kind words and we will continue to provide great service! Bob Rose, Service Director

June 10, 2018

Excellent Service on Repairs Robert (service dept. manager) and Candice (service advisor) treated me very well and made the repair work for my 2016 F-150 easy and a pleasant exper More

by Alan H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Garcia, Robert Rose
Jun 11, 2018 -

Chapman Ford responded

Alan, it was our pleasure to assist. Thanks for allowing us the opportunity. Bob Rose, Service Director

June 10, 2018

No problems Everything when as promised. Work was completed as expected and at a fare price.and no surprises. Making a appointment was easy . Plan on returning fo More

by Kalucka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt gerber
Jun 11, 2018 -

Chapman Ford responded

Kalucka, We appreciate your positive review and thanks for choosing Chapman. Bob Rose, Service Director

June 10, 2018

Two cars in three days Dedrick Fisher helped my son and I and I would recommend buying from him. He’s very knowledgeable, not pushy and made the process of buying absolutely More

by 2018MustangGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dedrick Fisher , Dedrick Fisher
Jun 11, 2018 -

Chapman Ford responded

Hi 2018MustangGT, Wow! Two new cars for your family, that is so exciting. We truly love our clients and so enjoy helping them find the right vehicles. Happy travels, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 08, 2018

Great Service I took my mustang in for a new water pump. Not only did they repair the water pump, they also replaced a recalled air bag during the same visit. The d More

by Ma11mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Mead
Jun 08, 2018 -

Chapman Ford responded

ma11mustang, We cannot thank you enough for choosing Chapman and providing the glowing review for Byron. Much appreciated! Bob Rose, Service Director

June 08, 2018

Quick and efficient no surprises I made contact online explaining what I wanted and drove off the lot 2 days later with a perfect truck for me! My first choice of vehicles didn’t pan More

by Chapman fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi R
Jun 11, 2018 -

Chapman Ford responded

Hi Chapman fan, Congratulations on your new truck! We appreciate your business and welcome you to the Chapman family. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 07, 2018

Very prompt attention I was there just for a warranty airbag upgrade, I had received a jury duty summons for later that morning, and the Service Advisor, Robert Rose, ( I t More

by mustang guy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robert rose
Jun 07, 2018 -

Chapman Ford responded

Mustang Guy, Thanks for the positive words! We look forward to serving you in the future! Bob Rose, Service Director

June 07, 2018

Awesome staff! Tom was super amazing and helpful, as was the rest of the staff there! They took very good care of my truck and did amazing work More

by Tays12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chapman Auto Marketing
Jun 07, 2018 -

Chapman Ford responded

Tays12, That's great to hear. We all take pride in helping customers. Thanks for your patronage. Bob Rose, Service Director

June 06, 2018

Marl was great thank you Chapman ford for your excellent service. Marlo Watkins has been the greatest helping myself and my family find affordable vehicles, shout ou More

by Jjt2421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlo watkins
Jun 07, 2018 -

Chapman Ford responded

Jjt2421, Thanks for your kind words and thanks for choosing Chapman Ford! Bob Rose, Service Director

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