
Chapman Ford
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Speedy, fair, no surprises....at last, Finance man who was n We were on a tight time schedule and everyone worked very hard to help keep us on schedule. Very professional job without pressure. Thank you! We were on a tight time schedule and everyone worked very hard to help keep us on schedule. Very professional job without pressure. Thank you! More
Great, as usual In 2012 Chapman repaired the 2010 Fusion Hybrid, that I had purchased from 5 Star Ford, after it was in an accident, It took about 2 months and over In 2012 Chapman repaired the 2010 Fusion Hybrid, that I had purchased from 5 Star Ford, after it was in an accident, It took about 2 months and over $20,000 to do the repair. It had 7K miles on it and now has over 50K miles and going strong. Any service has always been done by Chapman/5 Star Ford and has been great. Super car for an 86 year old driver who doesn't drive as much as he used to, but still manages to get up to Las Vegas 2 or 3 times a year. Although the dealership name has changed, the service is still "5 Star". Also, your new facility is pretty nice. More
Excellent Service on Repairs Robert (service dept. manager) and Candice (service advisor) treated me very well and made the repair work for my 2016 F-150 easy and a pleasant exper Robert (service dept. manager) and Candice (service advisor) treated me very well and made the repair work for my 2016 F-150 easy and a pleasant experience. More
No problems Everything when as promised. Work was completed as expected and at a fare price.and no surprises. Making a appointment was easy . Plan on returning fo Everything when as promised. Work was completed as expected and at a fare price.and no surprises. Making a appointment was easy . Plan on returning for my next service needs. More
Two cars in three days Dedrick Fisher helped my son and I and I would recommend buying from him. He’s very knowledgeable, not pushy and made the process of buying absolutely Dedrick Fisher helped my son and I and I would recommend buying from him. He’s very knowledgeable, not pushy and made the process of buying absolutely painless. I got a Mustang GT and my son bought a Focus ST. We’re both still feeling the new car buzz and we love it. Thanks also to the sales managers for the high trade in and the discounts they approved. More
Great Service I took my mustang in for a new water pump. Not only did they repair the water pump, they also replaced a recalled air bag during the same visit. The d I took my mustang in for a new water pump. Not only did they repair the water pump, they also replaced a recalled air bag during the same visit. The dealership is very clean and the service staff is top notch. More
Quick and efficient no surprises I made contact online explaining what I wanted and drove off the lot 2 days later with a perfect truck for me! My first choice of vehicles didn’t pan I made contact online explaining what I wanted and drove off the lot 2 days later with a perfect truck for me! My first choice of vehicles didn’t pan out but Fadi R tracked down a perfect replacement! More
Very prompt attention I was there just for a warranty airbag upgrade, I had received a jury duty summons for later that morning, and the Service Advisor, Robert Rose, ( I t I was there just for a warranty airbag upgrade, I had received a jury duty summons for later that morning, and the Service Advisor, Robert Rose, ( I think it was Robert ) made sure I was out in record time ! More
Awesome staff! Tom was super amazing and helpful, as was the rest of the staff there! They took very good care of my truck and did amazing work Tom was super amazing and helpful, as was the rest of the staff there! They took very good care of my truck and did amazing work More
Marl was great thank you Chapman ford for your excellent service. Marlo Watkins has been the greatest helping myself and my family find affordable vehicles, shout ou thank you Chapman ford for your excellent service. Marlo Watkins has been the greatest helping myself and my family find affordable vehicles, shout out to and Rosie and Heidi as well More