
Chapman Honda
Tucson, AZ
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515 Reviews of Chapman Honda
Best Service Ever In my 40yrs of having cars serviced, I received the best service ever from Chapman Honda of Tucson. From my first interface with the service advisor ( In my 40yrs of having cars serviced, I received the best service ever from Chapman Honda of Tucson. From my first interface with the service advisor (James Abrahamyan) to the final follow up with the assistant service manager (Carl Arrington) the service issues regarding my Honda CRV were not just handled professionally, but they went out of their way making sure I was COMPLETELY SATISFIED before I picked-up my car. Since I had one of those intermittent problems they put forth a lot of effort and time in assuring my vehicle was operating correctly. As they worked on my car, they communicated with me frequently, kept me in the loop as to what was being done and listened effectively to my inputs. Since it was towards the end of the day and I was trying to get a ride to pick up the car, Carl stepped in and immediately sent a car out to pick me up. Thanks to those guys' efforts, my first service visit to Chapman was an exceptionally pleasant experience. Their performance was exemplary and says a lot about staff and management. I highly recommend Chapman and will definitely be back when I need service. More
Always great service! I have an old Honda Element which was brought in twice for immediate repairs in the past two years. Even without appointments, my vehicle was taken in I have an old Honda Element which was brought in twice for immediate repairs in the past two years. Even without appointments, my vehicle was taken in for repairs and without hesitation. In the past several years I have ALWAYS had excellent service, courteous assistance and have been provided a loaner car while repairs were being completed. Rene has been fabulous, always remembers me with a smile. He explains necessary repairs and he has been great about scheduling maintenance appointments. I trust him and appreciate his professionalism. The waiting area is comfortable and clean. I don't live in Tucson, but Chapman Honda is worth the drive. I will probably purchase my next vehicle from the dealership. More
Great customer service Great experience with Chapman Honda dealership. Wonderful staff. My wife and I couldnt be happier. Very relaxed atmosphere. Alberto the sales agent wa Great experience with Chapman Honda dealership. Wonderful staff. My wife and I couldnt be happier. Very relaxed atmosphere. Alberto the sales agent was great. Lupita and Jaime were awesome. Thankyou all More
Purchase of new CRV car Our association with Chapman Honda has been a very pleasant experience. We would recommend them to anyone. From salesman to office girl, they were fri Our association with Chapman Honda has been a very pleasant experience. We would recommend them to anyone. From salesman to office girl, they were friendly and helpful. More
our Tucson Honda place While in Tucson each winter, Chapman Honda is a place we use and trust! Everything was explained well and service was completed in timely fashion. While in Tucson each winter, Chapman Honda is a place we use and trust! Everything was explained well and service was completed in timely fashion. More
Always Great Service A dealership that really cares about their customers. I have HAD to go to other dealerships for various reasons and what a difference! I have been s A dealership that really cares about their customers. I have HAD to go to other dealerships for various reasons and what a difference! I have been spoiled by Chapman Honda. I even told one dealership they should sent their employees to Chapman Honda to be trained! I have been a customer for over 15 years and am still pleased by the service. More
Chapman Honda of Tucson is the BEST Excellent experience in buying a HONDA CRV-EX from Chapman Honda of Tucson. We were treated very courteously at all times. The facility is clean, mod Excellent experience in buying a HONDA CRV-EX from Chapman Honda of Tucson. We were treated very courteously at all times. The facility is clean, modern and says "welcome". We had made an appointment with the Internet MGR, Ashur Davoudikia and had expressed our desires in a Honda CRV. Mr. Davoudikia explained the differences between the four types of CR_Vs, the options and prices for the options for each. Mr. Davoudikia has excellent knowledge on Honda vehicles, very courteous, patient and is not pushy. Next time we are in the market for a vehicle Chapman Honda is our no. 1 choice. Will recommend to relatives and friends. More
Service Deparment I have been bringing our cars at Chapman Honda since 2007. My service advisor is Angel, I trust him when it comes what to do into my car. I like worki I have been bringing our cars at Chapman Honda since 2007. My service advisor is Angel, I trust him when it comes what to do into my car. I like working with Angel because he is honest, friendly, professional, and knowledgeable. He takes care of all the little requests, If the service tech find any problems of my car during is in service, he calls and give me advices what is necessary to be done of the problems including the price quotes. If you are new to Chapman service and looking for realiable service advisor try Angel. More
Fast and efficient Got an appointment right away. The wait was not long while sitting in their comfortable lounge. Staff has always kept me informed about the progress o Got an appointment right away. The wait was not long while sitting in their comfortable lounge. Staff has always kept me informed about the progress of the work being done. They're friendly and knowledgeable More
Great Customer Service in a Friendly Environment First time return to Chapman since I leased the Honda. Chapman offers a very professional environment. Thank you for your Excellent Customer Servic First time return to Chapman since I leased the Honda. Chapman offers a very professional environment. Thank you for your Excellent Customer Service, Angel Gameros, and co-workers. More