Chapman Hyundai Phoenix
Phoenix, AZ
Filter Reviews by Keyword
By Type
1,204 Reviews of Chapman Hyundai Phoenix
I wish the prices were more competitive with independent garages & that outside coupons would be accepted. The waiting area is always very clean as well as the rest rooms. Jaime Heyns is a tremendous asset garages & that outside coupons would be accepted. The waiting area is always very clean as well as the rest rooms. Jaime Heyns is a tremendous asset to the dealership. She is always very courteous, patient & quite the professional. More
I would like to take a min to thank Jamie for all her hard work during my last visit. Jamie ensured I fully understood the needed work to be completed on my car and ensured my time frame was met so I wa hard work during my last visit. Jamie ensured I fully understood the needed work to be completed on my car and ensured my time frame was met so I was able to leave on time and could reach my next meeting. I love the service at this dealership and will continue to come as long as the service remains at such a high level. Thanks More
I brought the car in for service after receiving a letter about a "Recall". The only person I dealt with was Jamie H., and she could not have been more courteous and helpful. I'm a new Chapman customer, and about a "Recall". The only person I dealt with was Jamie H., and she could not have been more courteous and helpful. I'm a new Chapman customer, and my dealings with Chapman employees from initial visit to now, has been refreshingly good. Based on my experience, I would not hesitate to recommend Chapman Hyundai. I have a 2011 Sonata, and I love the car. More
Worked with Jamie on several occasions. A newer dealer opened a couple of miles from my office. I did contact them to service my vehicle on this occasion. Their telephone service was terrible... disconn opened a couple of miles from my office. I did contact them to service my vehicle on this occasion. Their telephone service was terrible... disconnected on the first call. When I did speak with the service person, I could not understand them. They seemed in a hurry to speak with me. That has never been the case with Jamie and Chapman. I had the vehicle towed the extra 12 miles just so it could be serviced with a company that has served me well in the past. Jamie timely contacted me with the issues and, as she knew I was in working all day, sent me a pdf with the full report. It was great. More
Once again, Ms. Heyns took care of the necessary repairs after the ordered part came in. She always puts the customer first and makes sure that the work is accomplished in the shortest time possible. The wo after the ordered part came in. She always puts the customer first and makes sure that the work is accomplished in the shortest time possible. The work was done in accordance with my work schedule to minimize any impacts to me. There was no waiting to get the car in and no waiting after the repairs were made. I appreciate her care and help she has always given me with my repairs and maintenance of the vehicle. More
The only reason that I dinged the dealership in this instance was because until I called to find out when scheduled service was going to be, they totally forgot to schedule or order the part. Other than instance was because until I called to find out when scheduled service was going to be, they totally forgot to schedule or order the part. Other than that, everything else was great. Let me know if you need anything else. More
Salesman had a good attitude. He was verry helpful and gave a detailed overview of the car that I was interested in. I gave the ratings because my expierence with the salesman was very pleasant; he did no gave a detailed overview of the car that I was interested in. I gave the ratings because my expierence with the salesman was very pleasant; he did not rush in describing how the automobile outperformed others in its class. More
I recieved a very good experiance having my car serviced at Chapman Hyundai, I would reccomend others to visit this dealership, I had a loaner car while my car was in service so it made it a lot easier for at Chapman Hyundai, I would reccomend others to visit this dealership, I had a loaner car while my car was in service so it made it a lot easier for me to get back and forth to work otherwise I would have had to take off work, Thank you Chapman Hyundai More
We found Steve on the internet and are so glad we did. We just moved here from Illinois and were unsure of what dealership to visit for a Sonata which is the car we've being thinking about for a few months. just moved here from Illinois and were unsure of what dealership to visit for a Sonata which is the car we've being thinking about for a few months. We 1st visited Larry Miller Hyundai and boy was that a let down. The sales person there acted like we were wasting his time and wouldn't even let us take a test drive because we were non committal about buying at that very moment. That was a 1st for us. We couldn't wait to get away from there and will never do business with them in the future. Steve was totally different. He answered all of our questions, did the test drive, then explained all the many features the car had to offer without being "high-pressure" about it. He is a very knowledgeable and pleasant person to deal with and an asset to your dealership. More
I received the friendly professional service that I have come to expect from Chapman Hyundai Phoenix. Jaime was great and the workmanship was up to your usual excellent standards. Prices seem to be reasona come to expect from Chapman Hyundai Phoenix. Jaime was great and the workmanship was up to your usual excellent standards. Prices seem to be reasonable for the services performed. I shall return. Keep up the great work. More