Chapman Hyundai Phoenix

My mother and I were working with Ron Rockey the last couple of visits and he was very nice, professional, knowledgeable. We came in to test drive a new sonata limited and Ron was busy so he had another couple of visits and he was very nice, professional, knowledgeable. We came in to test drive a new sonata limited and Ron was busy so he had another salesman help us. Not only could he not answer any basic questions in regards to the car, he could not even pick out the new sonata from their back lot and even stated that "all the cars look the same to him". When it ame to the test drive... he let us drive it (1) block at 30 mph. Yes... (1) block. And on the way back he made the comment... "so... do you want to go back and have me fill out the paperwork?". We were so disenchanted we just got out of the car... got into our car and left. Later I contacted the sales manager and told him what an aweful experience we had. Our first salesman... Ron Rockey called us and aplogized and we did not hold anything against him. More

I had a wonderful experience at Chapman Hyundai. Our car broke down and they were able to tell us what was wrong with it without having bought our car from them. We ended up meeting with Hal Bliss from the broke down and they were able to tell us what was wrong with it without having bought our car from them. We ended up meeting with Hal Bliss from the sales department, whom I highly recommend and he helped us buy a new Hyundai. The finance department was really helpful and I appreciate all of the hard work that they did for us in order to get us into our new car. I would recommend Chapman Hyundai to anyone. It was our first and our last stop when looking for a new car. I have never gone to any other lot and had the service that the guys gave us at Chapman Hyundai. I will definitely be returning to Chapman Hyundai the next time I need a new car. More

Even though they were really busy they took the time to really help me out. I am pretty educated on car dealers and how they operate and these two guys were outstanding! I cannot tell you all of the grea really help me out. I am pretty educated on car dealers and how they operate and these two guys were outstanding! I cannot tell you all of the great work they did for me by running numbers, making phone calls and looking for the car that I wanted! Just one word, OUTSTANDING! More

Yesterday started off in a bad way. I was driving to work in my Hyundai Santa Fe and I heard a cracking noise! Uh oh! I called the tow service and asked them to take me to my Hyundai dealership (Chapman). Af in my Hyundai Santa Fe and I heard a cracking noise! Uh oh! I called the tow service and asked them to take me to my Hyundai dealership (Chapman). After a period of time I was told that I would have to have a new motor put in the car! Well - I was not going to do that - it seemed more economical just to pick up a new vehicle. I was taken to the sales department where I was introduced to Steve. He was very personable and made the car buying situation an easy one. We test drove a couple of cars and discussed what I was looking for. He was very patient with me - as I was not in the car purchasing mind set! He made sure that the finacing went smoothly (with the help of George Tellez) and I was able to drive away in my new car! He even helped me to clean out my old vehicle (a bigger task than you would think)! I had a very positive experience and would suggest that anyone looking for a new vehicle pop over to Chapman and ask for Steve! More