
Chapman Hyundai Phoenix
Phoenix, AZ
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1,211 Reviews of Chapman Hyundai Phoenix
Thank you Scott Sullivan and Maria TaFolla for professionalism and dedication in selling me my new vehicle. You made my day by simplifying the process of buying a car. What I would normally c for professionalism and dedication in selling me my new vehicle. You made my day by simplifying the process of buying a car. What I would normally consider a horrible moment at a car dealer was made into a friendly, no pressure experience. Again, thank you very much. Luis P More
The long wait Let me start by saying our salesman David Rodriguez was AWESOME! I watched him run all over the Dealership to get the car gather everything we needed. Let me start by saying our salesman David Rodriguez was AWESOME! I watched him run all over the Dealership to get the car gather everything we needed. That is where the great experience ended. This was by far the longest I have ever spent at a dealership. We knew the car we wanted so there was no time spent wandering the lot. It still took us 4+ hours to buy this car. The sales managers were slow making decisions and once we agreed on the price and financing we again had to wait for a finance person to come available. Keep in mind We had our 5 year old with us keep in mind. So we missed dinner and her normal bed time. We waited more than an hour for a person to come available. We had to wait for an employee to purchase a vehicle over the walk in. They finally figured it out but it should never have been an issue. David did everything he could do come see him. Just know you will be here for a while. In both places More
Awesome customer service and professionalism Bill Johnson is an excellent sales man and took a great deal of time explaining to me each step of the way to getting a car I needed well within my pr Bill Johnson is an excellent sales man and took a great deal of time explaining to me each step of the way to getting a car I needed well within my price range. He expressed more concern for my needs than making a profit for himself More
Scott and Maria Scott worked proficiently to get me into a car that i wanted at the price i wanted! he is funny and has an amazing work ethic! i would send anyone to Scott worked proficiently to get me into a car that i wanted at the price i wanted! he is funny and has an amazing work ethic! i would send anyone to him if they needed a new car because i know that scott would help them get in a new car . Huy helped me out with starting my credit! More
Scott and Maria were awesome! They took an incredible amount of time to find the right deal. Would highly recommend them both for your next car purchase. were awesome! They took an incredible amount of time to find the right deal. Would highly recommend them both for your next car purchase. More
Great customer service Had a fantastic experience working with both Scott Sullivan and Bill Johnson. They helped us get in to a brand new 2017 Tucson. Thank you both for you Had a fantastic experience working with both Scott Sullivan and Bill Johnson. They helped us get in to a brand new 2017 Tucson. Thank you both for your great customer service! More
Amazing customer service Jaime, the service advisor was absolutely amazing. She provided truly exceptional customer service, and was very understanding of my needs. Even thou Jaime, the service advisor was absolutely amazing. She provided truly exceptional customer service, and was very understanding of my needs. Even though I didn't buy my car from Chapman, they still took care of me and fixed everything under the manufacturer's warranty, including a recall that I was not even aware. Thanks to the truly exceptional customer service I received I know where I will be buying my next car. I mad an appointment early last year, but do to an unforseen accident I had to get surgery and was down for a couple months. I was able to make a new appointment with no problems as soon as I was walking again. 10/10 Would recommend. -JB More
Good dealership to deal with I have been involved in buying three new cars from this dealership over the past 10 years. I have always been treated well. Veda in Sales is great - s I have been involved in buying three new cars from this dealership over the past 10 years. I have always been treated well. Veda in Sales is great - she knows her stuff and is pleasant to work with. Jaime in Service is excellent. More
New Tucson Went on December 31st to buy a new car. Scott Sullivan was the sales person who helped me. He was courteous and polite and worked hard to help me wi Went on December 31st to buy a new car. Scott Sullivan was the sales person who helped me. He was courteous and polite and worked hard to help me with my needs.Overall good experience, More
New Car Buying Scott Sullivan was very helpful in the purchase of my new Hyundai Elantra. He listened to what I said, and never made me feel uneasy, uncomfortable n Scott Sullivan was very helpful in the purchase of my new Hyundai Elantra. He listened to what I said, and never made me feel uneasy, uncomfortable nor pressured. I would go here to buy anytime. More