Chapman Hyundai Phoenix

My sales person was Marie. She was a pleasure to work with. Very personable and knowledgeable. She kept me informed and was willing to check on some vehicle items at the end of She was a pleasure to work with. Very personable and knowledgeable. She kept me informed and was willing to check on some vehicle items at the end of the day for me. I would dread going to the dealership in the past, but everything went smoothly and quickly. No games, just a straight forward purchase. I appreciate that, and highly recommend. More

The absolute worst service experience EVER! !! I will never purchase another Hyundai based on the horrible service received at this dealership. This is my 5th and FINALY Hyundai. Worst service e !! I will never purchase another Hyundai based on the horrible service received at this dealership. This is my 5th and FINALY Hyundai. Worst service ever! Disrespectful, condescending and racist. Lost my business FOR GOOD! Great job! More

The dealership is clean professional looking very welcoming, I work with Robert who is a salesman on the floor. Robert is an excellent sales guy does not pressure you to buy but will go out of his wa welcoming, I work with Robert who is a salesman on the floor. Robert is an excellent sales guy does not pressure you to buy but will go out of his way to explain every detail that you’re interested in about the car you’re looking into. He’s very warm and welcoming with a pleasant smile. Robert help me get a car that was hard to get and went out of his way to make sure that I was satisfied with the purchase. I would recommend Robert to every single person who is looking to buy a Hyundai. So if you’re interested in buying a Hyundai definitely ask for Robert he will not be disappointed I stand by my words. More

Rafael has and continues to be a considerate and determined man who just happens to work in sales. He has always had our interests in mind and has been determined to do all he can for us. Having ha determined man who just happens to work in sales. He has always had our interests in mind and has been determined to do all he can for us. Having had family in the industry I know how difficult we buyers can be but he has never been deterred. He is a true asset to the Chapman Group and I would recommend him in a heartbeat to anyone who wants the best bang for their buck. Gene Heaton, Sun City, AZ More

I’m very grateful for the attention and help especially to Robert Sahawneh. Honesty and clarity from the beginning of the negotiation, fair treatment and without pressure. They complied with everything the to Robert Sahawneh. Honesty and clarity from the beginning of the negotiation, fair treatment and without pressure. They complied with everything they offered and beyond, in a record time, they even got the vehicle sooner than expected. I also want to give thanks and show gratitude to everyone else in this dealership, they are very kind people. May God bless you all and your families, Carlos Martinez More

This is the 3rd Hyundai that we are getting and Michael is great to work with and makes sure you are happy. Thank You for being so easy to work with. Veda is amazing to work with and very easy going wh is great to work with and makes sure you are happy. Thank You for being so easy to work with. Veda is amazing to work with and very easy going which I appreciate when shopping for a vehicle so THANK YOU. More

Literally the best dealership experience I have been through. Very straight forward and didn’t sugar coat anything. We definitely recommend and go back for a future vehicle. Rafael was amazing as well d through. Very straight forward and didn’t sugar coat anything. We definitely recommend and go back for a future vehicle. Rafael was amazing as well definitely made sure me and my family we comfortable with everything More

If I could give them a zero I would. My car is sitting in my garage with a ceased engine that they wanted almost 12k plus tax and shop fees to repair. This was a result of Hyundais engin My car is sitting in my garage with a ceased engine that they wanted almost 12k plus tax and shop fees to repair. This was a result of Hyundais engine recall in which they basically do nothing for you. My car was in Chapmans garage since Dec 1st 2021. They did not even look at it until Jan. 2022. They offered me no loaner and I have only one leg. I am a disabled person and they knew this up front. All in all they had my car over 4 months. No loaner at all., No engine repair was done. This was the worst car experience I could ever think of. Run far Run fast. More

Robert Sahawneh is the guy to see! He had me in and out! I had originally went to their sister store in Scottsdale and the hybrid Elantra I was trying to purchase sold while I was fill He had me in and out! I had originally went to their sister store in Scottsdale and the hybrid Elantra I was trying to purchase sold while I was filling out the paperwork. I went to bell road location sporadically one Thursday afternoon. The first Elantra SE I was looking at sold while I was filling out paperwork so we went for the SEL and I was in love! It was fresh off the truck and still fully wrapped in plastic! In less than 2 hours I was driving home in my brand new car! The entire team is fun and personable. I will be a life long customer. More

I had a battery issue and got misinformed by autozone about what the issue was and I brought my veloster into the dealer without an appointment and told them my problem and they got me in right away afte about what the issue was and I brought my veloster into the dealer without an appointment and told them my problem and they got me in right away after a little bit of communication. Great service! More