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Chapman Hyundai Phoenix

Phoenix, AZ

4.0
1,210 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,210 Reviews of Chapman Hyundai Phoenix

September 15, 2016

The Dealership has excellent customer service~ I didn't even get through the door and someone was already calling for my salesperson. Excellent Dealership! Very attentive and all were very nice. More

by jafravic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celso Irizarry
Sep 27, 2016 -

Chapman Hyundai Phoenix responded

Thank you so much for your business, and your confidence in us as your dealership. We will make sure to pass along the great review to Celso. Please know service starts now, and if you ever need anything just let us know. Welcome to the Chapman Family! We are happy to help in any way we can. Sincerely, Duane Phillips

September 15, 2016

Hyundai Review I had a great overall experience and I am super happy with my new car and the experience I had at Chapman Hyundai, I will for sure come back if I need More

by 1234hmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Cialdella, Michael Cialdella
Sep 19, 2016 -

Chapman Hyundai Phoenix responded

Thank you so much for your business, and your confidence in us as your dealership. We will make sure to pass along the great review to Rafael and Johnny. Please know service starts now, and if you ever need anything just let us know. Welcome to the Chapman Family! We are happy to help in any way we can. Sincerely, Duane Phillips

Oct 27, 2016 -

Chapman Hyundai Phoenix responded

Please accept my apology in the response. The professional you worked with was Michael Cialdella, and I mentioned Rafael and Johnny in the response. Please accept my apology. Your kind words are more than appreciated. Michael deserves to get credit for helping you. Thanks again! Duane Phillips

September 14, 2016

First time buying made so easy! This was my first time buying a car and my experience at Chapman was excellent! The customer service was great because they truly do care about their More

by horselover0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Rodriguez, Rafael Felix, Rafael Felix
Sep 16, 2016 -

Chapman Hyundai Phoenix responded

Thank you so much for your business, and your confidence in us as your dealership. We will make sure to pass along the great review to Rafael and Johnny. Please know service starts now, and if you ever need anything just let us know. Welcome to the Chapman Family! We are happy to help in any way we can. Sincerely, Duane Phillips

September 13, 2016

No pressure, just great service. This was the fifth car I have purchased from Chapman on Bell Road. My salesmen was kind, and helpful. Never felt any sale's pressure here at this deal More

by jeffreykilcline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "Espo" Espinoza
September 12, 2016

Great experience My husband and I had a great experience purchasing our 2017 Hyundai Elantra. Ron did a great job with helping us to decide which vehicle would fit our More

by redroses51510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hodge
Sep 13, 2016 -

Chapman Hyundai Phoenix responded

redroses51510- we are so happy that we were able to find the right vehicle for and your family. Ron has been selling Hyundai’s in the valley for a very long time and he always makes sure that we find our customers just the right car. If I can be of any assistance please email me at samayala@chapmanchoice.com- Sam Ayala, General Sales Manager

September 11, 2016

Customer Service Customer service at Chapman Hyundai is very good. My buying experience was enhanced by Ross's friendliness . Total time at the dealership was about More

by sjoy1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross
Sep 12, 2016 -

Chapman Hyundai Phoenix responded

Thank you so much for the feedback Ross is new to our team, however he is a prime example of the way we like to take care of our customers. If I can be of assistance please email me at samayala@chapmanchoice.com- Sam Ayala, General Sales Manager

September 10, 2016

Car buying as it should be I was treated professionally and enjoyed the way the sales price was addressed. No high pressure sales techniques, just honest discussion. This is h More

by marchetti260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Sep 12, 2016 -

Chapman Hyundai Phoenix responded

marchetti260 Thank you for the feedback and thank you for making the Chapman choice. You experienced how we like to conduct business every day. No high pressure We just provide you with all the information so that you can make an informed decision. If I can be of assistance please email me at Samayala@chapmanchoice.com- Sam Ayala, General Sales Manager

September 10, 2016

GREAT SALES TEAM The salesman and I did used my wishes and needs in the vehicle. Not being on hand they worked with other dealerships nearby to trade to get what I wa More

by cleveland.mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix, Rafael Felix
Sep 12, 2016 -

Chapman Hyundai Phoenix responded

Mr. Cleveland, Thank you for the comments and thank you for your continued business. This is your 3rd Santa Fe from us in a couple of years. We appreciate you and your business. You have my personal cell phone number already. Whatever you need just call.- Sam Ayala, General Sales Manager

September 09, 2016

No hassle lease of a Hyundai Santa Fe Rafael, or salesperson helped make our lease of a 2017 Santa Fe a pleasant experience. Ask for Rafael when you drop by to shop for a new Hyundai. More

by falling.down
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix, Rafael Felix
Sep 09, 2016 -

Chapman Hyundai Phoenix responded

Thank you for the kinds words I would have to agree with you Rafael strives to provide ultimate customer satisfaction as do we here at Chapman. If I can be of any assistance please contact me at samayala@chapmanchoice.com

September 08, 2016

2017 Elantra I worked with Rafael Felix and Duane Philips to purchase my new Hyundai Elantra. I called the store and I spoke to Rafael and asked him if I could co More

by charles.scinta274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Sep 09, 2016 -

Chapman Hyundai Phoenix responded

Charles Thank you for choosing Chapman for your vehicle needs- we always try provide excellent customer service and Rafael is a prime example of our process and people. If I can be of further assistance please contact me at samayala@chapmanchoice.com - Sam Ayala, General Sales Manager

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