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Chapman Hyundai Phoenix

Phoenix, AZ

4.0
1,210 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,210 Reviews of Chapman Hyundai Phoenix

September 08, 2016

Straight forward dealership This dealer ship was one of the few that actually gave me pricing over the phone the first time when speaking with them about my situation. Although t More

by Ride4life12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2016 -

Chapman Hyundai Phoenix responded

Ride4life12 I am glad that we were able to assist you with your vehicle needs- We always try and provide our customers with all the information so that our customers have all the information up-front. Iif I can be of assistance please contact me at samayala@chapmanchoice.com - Sam Ayala, General Sales Manager

September 08, 2016

Great experience with Chapman Hyundai Great dealership. Sales folks aren't pushy and are very willing to go the extras Mike. I live in Tucson but will make the trip to Phoenix for service More

by shannondineley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mitchell
Sep 09, 2016 -

Chapman Hyundai Phoenix responded

Shannon- I am glad that we able to assist you with your vehicle needs, we always try to go the extra mile to make sure that our customers are completely satisfied. Thank you for making the trip from Tucson to see us. We have several customers that drive from Tucson to make the Chapman Choice. If I can be of assistance please contact me at samayala@chapmanchoice.com - Sam Ayala, General Sales Manager

September 08, 2016

Excellent I am happy with my car, I was told mpg would be about 38 to 40 the highest I got to was 48. Excellent. This is for for hwy miles. More

by stefflala127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross
Sep 09, 2016 -

Chapman Hyundai Phoenix responded

Dear stefflala127 We are glad to hear that you are happy with your vehicle purchase, and really excited to hear about your excellent MPG’s. If you have any further comments or questions please contact me at samayala@chapmanchoice.com - Sam Ayala, General Sales Manager

September 08, 2016

Great They do there best to help you find the right car to fit your life style , everyone is friendly and Vita has called to see how I'm like my car and if More

by sonya.hill37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vita she was very nice to me, Matt Trader
Sep 13, 2016 -

Chapman Hyundai Phoenix responded

Sonya- Thank you for the wonderful comments- we strive to provide excellent customers service from the time you purchase your vehicle from Veda. And service after the sales from our great people in the service department. Matt Trader our service director has put together a great team that take pride in taking care of our customers. If I can be of any assistance please email me at samayala@chapmanchoice.com- Sam Ayala, General Sales Manager

September 08, 2016

Veloster experience The experience was excellent from beginning to end. All follow up on any issues were handled swiftly and better than expectations. I will be recommend More

by homeservicer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vera Schreiber, Johnny R
September 08, 2016

Can't go wrong. What a great place to buy my first car. Definitely a great enviornment you and anybody else would be very pleased with. Ask for Ross too while you're More

by keanugoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross
Sep 09, 2016 -

Chapman Hyundai Phoenix responded

Keanu- I am glad that we were able to assist you with your first car purchase. Ross is new to our team and glad that he was able to take care of your car needs. If you have any further questions or comments please contact me at samayala@chapmanchoice.com - Sam Ayala, General Sales Manager

September 07, 2016

Thankyou Thank you Ron for your kindness and caring manner. For taking the time to help us chose the vehicle we wanted, even tho I really would have loved the More

by lindatrujillo1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 09, 2016 -

Chapman Hyundai Phoenix responded

Linda- Thank you for your feedback- Ron has been with us and Hyundai for a very long time and he really does care about his customers and takes the time to listen to your needs. Whenever you are ready for your next vehicle please see Ron or you can contact me at samayala@chapmanchoice.com- Sam Ayala, General Sales Manager

September 07, 2016

Satisfied Customer Getting a 2016 Tucson from Chapman was the best car buying experience of life and I highly recommend your dealership and Veda to my friends. More

by coachjoe47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda
Sep 09, 2016 -

Chapman Hyundai Phoenix responded

Coach Joe- We are happy that you choose Chapman for your vehicle needs and happy that you got to experience how we do business. Veda has been with us for a long time and she is a prime example of our people and process.- Sam Ayala, General Sales Manager

September 01, 2016

Veda & Chapman Hyundai Veda was the perfect person to sell me a quality car from Chapman in and effortless, pain-free manner. Veda made the customer experience very enjoyab More

by jasonedwardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda - Do not know her last name
Sep 06, 2016 -

Chapman Hyundai Phoenix responded

Jason- Thank you for your feedback- our goal is to always go above and beyond and make sure that our customers are completely satisfied. If I can be of assistance please email me at samayala@chapmanchoice.com Sam Ayala General Sales Manager Chapman Hyundai

August 24, 2016

Excellent Staff Veda rocks and is extremely helpful! Jamie and Justin are always so friendly at service and also extremely helpful! And JD the manager is professional More

by victoirajiuditta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda, JD, Matt Trader
Aug 24, 2016 -

Chapman Hyundai Phoenix responded

Victoria – Thank you for the wonderful comments. We always strive to provide excellent customer service in all our departments- We LOVE that you LOVE coming to our dealership. If I can help with anything please feel free to email me at samayala@chapmanchoice.com for anything sales related Or Matt Trader at Matttrader@chapmanchoice.com for anything service related. Thank you again Sam Ayala General Sales Manager Chapman Genesis-Hyundai-Mazda

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