Chapman Hyundai Phoenix

Very customer oriented and not relaxed, no pressure. Knowledgeable, and resourceful getting us what we wanted. We are in process of buying our 2nd car from him. Knowledgeable, and resourceful getting us what we wanted. We are in process of buying our 2nd car from him. More

DEALERSHIP RATINGEMPLOYEE RATING"We had a Great and DEALERSHIP RATING EMPLOYEE RATING "We had a Great and fun experience working with Rafael..." - daherts4039 We had a Great and fun experience work DEALERSHIP RATING EMPLOYEE RATING "We had a Great and fun experience working with Rafael..." - daherts4039 We had a Great and fun experience working with Rafael during our purchase of a 2021 Hyundai Santa Fe Limited. He demonstrated great patience and has a great sense of humor... Thank you so much, Appreciate it... Myrna & Rich Hert More

I had a wonderful experience at Chapman Hyundai Phoenix, Alan Robb was very patient, knowledgeable and understanding as we came in with A LOT of questions. He helped me narrow down my choices and went over Alan Robb was very patient, knowledgeable and understanding as we came in with A LOT of questions. He helped me narrow down my choices and went over all features in real life scenarios. Never once did I feel pressured. I felt very taken care of. Thank you to Alan and the team at Hyundai Chapman for my new ride! More

Just bought my Tucson from them and Rafael was the best salesman ever. No pressure, very knowledgeable and patient. I would recommend him to anyone looking to buy a used or new car. Gave us the best deal a salesman ever. No pressure, very knowledgeable and patient. I would recommend him to anyone looking to buy a used or new car. Gave us the best deal and explained the features of my new car and set everything up for me. Thanks for a pleasant buying experience. More

We had a Great and fun experience working with Rafael We had a Great and fun experience working with Rafael during our purchase of a 2021 Hyundai Santa Fe Limited. He demonstrated great patience and has We had a Great and fun experience working with Rafael during our purchase of a 2021 Hyundai Santa Fe Limited. He demonstrated great patience and has a great sense of humor... Thank you so much, Appreciate it... Myrna & Rich Hert More

Look for Rafael if shopping for a vehicle at Chapman. Very courteous and knowledgeable on everything in the lot. He knows how to take care of you. And can teach you how to work all the new electronic giz Very courteous and knowledgeable on everything in the lot. He knows how to take care of you. And can teach you how to work all the new electronic gizmos which are designed to keep you safe and keep a smile on your face. When you see, tell him Don A sent you. 😊 More

So far it’s been a pleasant experience working with Rafael. He is diligently working to help me acquire the new 2022 Tucson when it arrives. Rafael. He is diligently working to help me acquire the new 2022 Tucson when it arrives. More

Purchased used Ford Flex from Vic and on 4th day and 50 Miles of use the vehicle doesn’t start. After Several Texts and calls no reply for 12 hours from dealership. Finally sales Manager called late a Miles of use the vehicle doesn’t start. After Several Texts and calls no reply for 12 hours from dealership. Finally sales Manager called late at night to tell me all sales are final. More

Great experience. Showed up on a very busy Monday Great experience. Showed up on a very busy Monday (after Christmas) morning without an appointment. I was greeted by Joe Bartizal. I told him I Great experience. Showed up on a very busy Monday (after Christmas) morning without an appointment. I was greeted by Joe Bartizal. I told him I didn’t have an appointment but he did ask me what’s the issue. I explained to him I had to tie my trunk down because the latch broke. He did suggest to leave the car with him and he will do his best to have it fixed. Three hours later my car was fixed and washed not to mention that they did an inspection on the vehicle and found out the battery was ready to go out. So they were able to catch that in time and replace the battery for me. Hyundai has an excellent warranty and everything was covered. No cost to me at all. Thanks to Joe, it’s Chapman Hyundai now if or when I might have anymore service issues. My regular dealership I USED to go to could learn a lesson of how to help and communicate with customers. More

The worst car shopping experience at this dealership. I had an excellent experience buying a new SUV with Chapman VW a year ago, but Chapman Hyundai Bell Road left a bitter taste in my mouth. The worst ex had an excellent experience buying a new SUV with Chapman VW a year ago, but Chapman Hyundai Bell Road left a bitter taste in my mouth. The worst experience!!!!! A salesman should never judge a book by its cover!!! More