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Chapman Hyundai Phoenix
Phoenix, AZ
1,210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,210 Reviews of Chapman Hyundai Phoenix
November 29, 2020
Steve was friendly, efficient and applied no pressure. Salesperson, James Vanderpool went WAY above and beyond, exhibiting patience and understanding, with no pressure while I took days to ma pressure. Salesperson, James Vanderpool went WAY above and beyond, exhibiting patience and understanding, with no pressure while I took days to make my decision. He knew the product very well and was very helpful with setting up the technology for me. I would highly recommend James to anyone. More
by Gary
Employees Worked With
James Vanderpool, Steve Schluttler
November 20, 2020
I had the best experience at Chapman Hyundai from Caleb! He went above and beyond to ensure the best buying experience we could possibly have! Not only was he friendly and helpful but he wasn't pushy and wa He went above and beyond to ensure the best buying experience we could possibly have! Not only was he friendly and helpful but he wasn't pushy and was totally honest when it came to our questions about our buying experience! I would (and have already) recommend this dealership and especially Caleb to anyone in search of a vehicle! Thank you so much for your professionalism, honesty, and amazing service! More
by Vanessa
Employees Worked With
Caleb, Huy Dao
October 07, 2020
Rafael was great to work with. No pressure sales team. The whole process was easy and he worked to find us the most perfect Palisade for our family! The best part was how much care he took to thoroughly e The whole process was easy and he worked to find us the most perfect Palisade for our family! The best part was how much care he took to thoroughly explain all of the features of our new car so we could safely get home. We really appreciate this thoughtful act! We are so happy. Highly recommend . More
by Ari3774
Employees Worked With
Rafael Felix
October 05, 2020
Wasn’t pushy at all. He was very quick with his responses and was there to help every step of the way. He was very friendly and answered all of my questions that I had! and was there to help every step of the way. He was very friendly and answered all of my questions that I had! More
by Ecalteux
Employees Worked With
Rafael Felix
September 18, 2020
Robert Riley is an honest salesman, which was a breath of fresh air. He got us a great used car- honored the online trade in value when I showed up and still gave us the online price for the used car. We h fresh air. He got us a great used car- honored the online trade in value when I showed up and still gave us the online price for the used car. We had been to a couple other dealers that tried to undercut us when we arrived, not Robert- he kept his word. We live out by the Superstitions and this deal was totally worth the drive and again I can't say how much I appreciate Robert and his honesty. I would put this car deal in the top of all my car deals (and i have made A LOT). Thank you Robert! More
by Ryan
Employees Worked With
Robert Riley
September 14, 2020
Rafael was amazing and gave us a no hassle experience. Delivered the car when we weren’t able to make it back in and worked with us to get the best deal for us. Will totally recommend him to friends and Delivered the car when we weren’t able to make it back in and worked with us to get the best deal for us. Will totally recommend him to friends and family and will return to him with my business. More
by Rdarrow
Employees Worked With
Rafael Felix
August 27, 2020
Rafael Felix was wonderful to work with. This was my first Genesis and he was very thorough and patient as he helped set all of the various settings that a new car today requires. I know I will enjoy my first Genesis and he was very thorough and patient as he helped set all of the various settings that a new car today requires. I know I will enjoy my new G90 and Mr. Felix was a positive part of that important first impression of the Genesis Experience!! More
by Christine A.
Employees Worked With
Rafael Felix
July 22, 2020
Fast Response to my online inquiry and very genuine and personable in person. Great experience and i will be returning. Thanks for everything!!! Fun day personable in person. Great experience and i will be returning. Thanks for everything!!! Fun day More
by krrudzinski88
Employees Worked With
Rafael Felix
July 18, 2020
Poor sales experience I was sold a used vehicle that had mechanical issues. I returned the vehicle. No refund or confirmation regarding the return was sent as promised. I was sold a used vehicle that had mechanical issues. I returned the vehicle. No refund or confirmation regarding the return was sent as promised. More
by aliensoul
Employees Worked With
Michael Arencibia, George Salman, Steve Schluttler, Kevin Deporter
July 14, 2020
Great experiance! I purchased a 2020 Palisade and worked with Brian and Veda. We negotiated the entire deal via email and text including trade in value. When i showed u I purchased a 2020 Palisade and worked with Brian and Veda. We negotiated the entire deal via email and text including trade in value. When i showed up to the dealer they honored all terms we agreed upon and made the process smooth and fast as promised. This by far was the best car buying experience i have ever had and i have purchased a lot of cars! I highly recommend buying your next car from Chapman Hyundai and working with Brian and Veda. Phenomenal experience! More
by daniel
Employees Worked With
Veda Schreiber, Jose "JP Palayo
