Chapman Hyundai Scottsdale

My husband and Inhad a very pleasant experience purchasing our latest vehicle. We decided to go with a Hybrid, the salesman was very good at explaining everything in the car and told us not to hesi purchasing our latest vehicle. We decided to go with a Hybrid, the salesman was very good at explaining everything in the car and told us not to hesitate in contacting him if we had any questions. It takes time to get used to going from a totally gas powered vehicle to a hybrid. My husband commented that our Salesman Chad Goren was the first salesman who took the time to explain the different features in our new car. He feels that’s how all salespeople should take a customer through their new vehicle. I found it to be one of the many positive ways the employees at Chapman do what they can to make car buying as pleasant as possible. More

I bought a used car from Chapman and it died in two weeks. Car is complete junk. They told me to get lost. I’m out 23k. Avoid this dealership. weeks. Car is complete junk. They told me to get lost. I’m out 23k. Avoid this dealership. More

When I purchased my next Hyundai, it will be with Chapman Scottsdale. Great, great service. Scottsdale. Great, great service. More

I started looking for a Kona Limited or N-Line just a couple days before my final purchase of my 2023 Kona N. Julie at Chapman Scottsdale Hyundai made the process so much easier. Worked with me via email couple days before my final purchase of my 2023 Kona N. Julie at Chapman Scottsdale Hyundai made the process so much easier. Worked with me via email until it was time to come in to test drive. I didn't even test drive/check out the other models have test driving the Kona N. I immediately fell in love with the car. Dale in finance made the final paperwork process easier as well. I felt like both Julie and Dale treated me like family, not the typical salespeople or finance manager. Would definitely recommend these two for any future car purchases. More

Mom and I were leaving a parking spot and she couldn’t get the car out of the stall all the way - she said the wheel was too hard to turn. We switched places and I had a hard time turning the wheel and re get the car out of the stall all the way - she said the wheel was too hard to turn. We switched places and I had a hard time turning the wheel and realized we had lost all power steering. The CEL, power steering, ABS, and slippery when wet lights were all on. Called their usual dealer on FLW who was rude, dismissive, impatient, and diagnosed the problem over the phone as rodents had most likely chewed through the wires. Also, there was a 2-3 week wait time to get the car in just for the diagnostic. Then there was a 3-4 week time wait time to get the car fixed. And they had no loaner cars. This Hyundai Sonata is the only car my parents (86 & 90) have and cannot go w/out a car for 5 weeks. I Googled other Hyundai dealers and found Chapman. This is where it gets good!! I explained the problem and they got me in the next day. Diagnosed the problem within 2 business days and sent me a picture of the issue (NOT rodents!). Once I approved the work, they had it fixed in 2 days and ready for pick up. I was kept updated via my parents personal consumer portal and could see each stage of the process - the diagnosis, quote, estimate, recommended work, etc. Our Service Rep, Steve Skabelund, was very nice, professional, and answered all questions! This was a win all around and I thank Chapman Hyundai Scottsdale for finding and fixing the issue in a timely manner to get my parents and their car back on the road safely!! More

I had such an amazing experience with buying a Tucson with Jesus and Donald. They both were so professional and really took the time to go over every feature the car had to offer. I highly recommend work with Jesus and Donald. They both were so professional and really took the time to go over every feature the car had to offer. I highly recommend working with these two! More

This is the best experience I’ve ever had buying a car! ! Jim Trafficanta helped me EVERY step of the way. I pulled up in a beaten down old car, overwhelmed, and was able to pull off the lot with a beautifu ! Jim Trafficanta helped me EVERY step of the way. I pulled up in a beaten down old car, overwhelmed, and was able to pull off the lot with a beautiful new vehicle, no longer clouded with the stress my old car was causing. Jim wasn’t any ordinary “salesman,” and coming from NY I KNOW how pushy a salesman can be! He made sure I was understanding every step of the process, and comfortable all the way through. He connected me with Dale in the Financing Department, who broke the finances down for me in the most comprehensive way, making the process SO much easier. These gentlemen and EVERYONE I encountered while at Chapman Hyundai were so pleasant and efficient, I would recommend absolutely anyone to this dealership! 5 stars the whole way through. Thank you, Jim! More

The saleman, Damien, bent over backwards to satisfy my needs. The entire staff (Matthew, Joel, and Amir) jumped on board to find the vehicle I hoped to buy at a reasonable price within my budget. Certainl needs. The entire staff (Matthew, Joel, and Amir) jumped on board to find the vehicle I hoped to buy at a reasonable price within my budget. Certainly the best experience I've ever had purchasing a new car. Did I mention that my husband is jealous of my Santa Cruz! More

Great job. Electric car left with very little charge. Barely made it home. Would have been nice if they charged it a little. Electric car left with very little charge. Barely made it home. Would have been nice if they charged it a little. More

If you are purchasing a Hyundai, DO NOT go anyplace else but Chapman Hyundai in Scottsdale, and purchase it from Sales Executive Julie Schrader! She is OUTSTANDING! Superb expertise, communication, fo but Chapman Hyundai in Scottsdale, and purchase it from Sales Executive Julie Schrader! She is OUTSTANDING! Superb expertise, communication, follow-up, professionalism, honesty, and will find the perfect automobile for you based upon your required price range, wishes, and needs and will only do so in a low key, non-pressure manner! We had such a wonderful buying experience with her and you will too! More